Service Writer Advisor

2 months ago


North Bay, Canada Carlson Sports Full time

Carlson Sports is one of Ontario's largest dealers offering a wide range of quality recreational vehicles. We are family owned and operated dealership that has been operating in North Bay since 1973. Our products include RV’s, ATV’s, Side by Sides, Power Products, Motorcycles, Snowmachines, Watercraft, and Marine products.

**Service Writer Advisor Job Responsibilities**:
Initiates services and repairs by ascertaining problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.

**Service Writer Advisor Job Duties**:
Ascertains problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; checking vehicle maintenance records; examining service schedules.

Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.

Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.

Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system and scheduling.

Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns.

Maintains records by recording problems and corrective actions planned.

Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.

**Service Writer Advisor Skills and Qualifications**:
**Customer Service and Time Management**, Equipment Maintenance, Problem Solving, Computer Skills, Organizational skills, Estimating, Product Knowledge, and Problem Solving.

Pay: $18.00-$20.00 per hour

Schedule:

- Monday to Friday

Work Location: In person



  • Thunder Bay, Canada Balmoral Park Acura Full time

    BALMORAL PARK ACURA is looking for a SERVICE WRITER/ADVISOR to join our AWARD-WINNING team. This job is for you if you’re a mechanically minded car enthusiast with stellar customer service skills! Service Writer/Advisor Responsibilities: - Initiate automotive services and repairs by ascertaining performance problems and services requested. - Review and...

  • Service Writer

    6 days ago


    North Saanich, Canada Gurtons Garage Full time

    Gurtons Garage is seeking a highly motivated and customer-focused individual to join our team as a Service Writer. As a Service Writer, you will play a critical role in recommending maintenance and repair services to our valued customers. You will be responsible for writing service work orders, liaising with technicians to ensure proper work flow, and...


  • North Bay, Canada Neddy's North Bay Hyundai Full time

    Neddy's North Bay Hyundai has an immediate opening for an experienced Automotive Service Advisor The Service Advisor serves as the primary customer service point-of-contact between the customer and the mechanics when a vehicle is in for repair. The Service Advisor intakes the vehicle, confirms the concerns with the customer, advises the customer of...


  • North Bay, Canada Neddy's North Bay Hyundai Full time

    Neddy's North Bay Hyundai has an immediate opening for an experienced Automotive Service Advisor The Service Advisor serves as the primary customer service point-of-contact between the customer and the mechanics when a vehicle is in for repair. The Service Advisor intakes the vehicle, confirms the concerns with the customer, advises the customer of...


  • North Bay, Canada All North Truck Centre Full time

    **Job Overview** Service Writers answer questions from customers and service providers. They use their expert knowledge to understand the client’s problems and explain their needs to staff for satisfactory service delivery. Service Writers also schedule appointments, process orders, monitor delivery and handle customer complaints. Their duties include...

  • Service Writer

    5 days ago


    North Bay, Canada GINCOR Werx Full time

    **Service Writer - **MATTAWA LOCATION** **About Us** Gincor Werx is an industry leader in high-quality vocational vehicles including dump vehicles, snow plows, trailers, van bodies, decks, and other service equipment. Gincor Werx has been ranked as one of Canada’s Fastest Growing Companies for many consecutive years with GROWTH 500 and is continually...

  • Service Writer

    2 days ago


    North Battleford, Canada Pattison Agriculture Full time

    Service Writer - North Battleford Pattison Agriculture Limited, 10041 Durum Avenue, North Battleford, Saskatchewan, Canada Req #1453 Thursday, January 2, 2025 At Pattison Agriculture we seek talent ready to GROW, CONNECT AND EVOLVE with us! We are looking for a Service Writer to join our fast-paced, energetic dealership in North Battleford, SK. This is a...

  • Service Writer

    7 months ago


    Thunder Bay, Canada Maxim Truck And Trailer Full time

    **SERVICE WRITER** Maxim Truck and Trailer 125 Conservation Road Thunder Bay, ON P7B 6T8 Maxim Truck and Trailer is currently seeking to fill a **Writer **position at our **Thunder Bay** location. The Writer provides front line customer service, including unit intake/return and liaising between shop and the customer during the repair process to ensure...

  • Service Writer

    4 months ago


    Thunder Bay, Canada Maxim Truck And Trailer Full time

    **SERVICE WRITER** Maxim Truck and Trailer 125 Conservation Road Thunder Bay, ON P7B 6T8 Maxim Truck and Trailer is currently seeking to fill a **Writer **position at our **Thunder Bay** location. The Writer provides front line customer service, including unit intake/return and liaising between shop and the customer during the repair process to ensure...

  • Technical Writer

    4 months ago


    North Bay, Canada Redpath Mining Full time

    The Technical Writer is responsible for creating clear, concise, and user-friendly technical documentation for our products, services, and internal processes. This role requires collaborating with various teams to gather information, understand complex technical concepts, and translate them into easily digestible content for diverse audiences. The Technical...

  • Service Writer

    3 days ago


    North Bay, Canada Brandt Full time

    Brandt is currently seeking a Service Writer for our North Bay - Truck & Trailer location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation. Duties & Responsibilities - Fields internal and external customer inquiries to the Service...

  • Service Writer

    2 months ago


    North Bay, Canada Brandt Full time

    We are currently seeking a Service Writer for our North Bay Brandt Peterbilt location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation. Duties & Responsibilities - Fields internal and external customer inquiries to the Service Department -...


  • Surrey North, Canada Outlier Full time

    Outlier helps the world's most innovative companies improve their AI models by providing human feedback. Are you an experienced Swedish writer who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented writers with fluency in Swedish to help train generative artificial intelligence models This...

  • Service Advisor

    4 months ago


    Thunder Bay, Canada Wayne Toyota Full time

    **At Wayne Toyota, we are committed to investing in our dedicated team of professionals and to providing outstanding products and services to our guests. By consistently focusing on these goals first, our guests will experience the highest level of care, value & knowledge in our industry.**_ - Positive Attitude (friendly, caring, thoughtful; causes others to...

  • Service Advisor

    8 months ago


    North Bay, Canada North Bay Subaru Full time

    **North Bay Subaru is hiring a Service Advisor!** **What is it?** Service Advisor's are the first point of contact for customers coming into the Service department. They are responsible for building lasting relationships with their customers, advising them on the best practices for keeping their vehicles safe and properly maintained. Service Advisors work...

  • Service Writer

    7 months ago


    North Saanich, Canada BMT Group Services Ltd. Full time

    **BMT Group Services | Island Hino,** is an industry leader in commercial transport vehicle parts, sales & service. We are Vancouver Island's exclusive dealer for Hino Trucks, Cummins Engines, Alexander Dennis Bus, Spartan Chassis and Denso Parts. We are committed to the success of our people and customers through integrity, diversity, excellence and...

  • Service Advisor

    6 days ago


    North Bay, Canada KIA OF NORTH BAY Full time

    The Service Advisor is responsible for assisting customers, technicians and vendors for Service sales and parts. Good multi tasking and attention to details is a must. Essential Duties Include: - Assist all customers (retail and shop) in recommend required services in a friendly, professional and efficient manner. - Answer phone calls, providing price...

  • Service Advisor

    7 months ago


    North Bay, Canada NORTHERN RV Full time

    **Northern RV- Service Advisor North Bay Location** If you want to be a part of something bigger by taking an active role on our team, this is the job for you. What we are looking for: A full time person who is very well organized and ability to multitask, customer service experience, friendly telephone manner that reflects our company’s family-like...

  • Service Writer

    7 months ago


    North Battleford, Canada Reesink Canada Full time

    **Reesink Dealership Network** **Dealership: Tingley Harvest Center** **Position: Service Writer** **Location: North Battleford, Saskatchewan** **YOU matter to US! If you are looking to join a company of motivated people who make a difference, you've found us! If your skills align with our position description below, we are looking forward to hearing...

  • Service Advisor

    7 months ago


    Thunder Bay, Canada Narvi's Truck & Auto Service Full time

    Job Overview: **Responsibilities**: - Greet customers and assess their service needs - Provide recommendations on necessary repairs and maintenance - Schedule service appointments and follow up with customers - Communicate effectively with technicians to ensure timely completion of work - Explain service estimates and invoices to customers - Upsell...