Service Writer

7 days ago


North Bay, Canada Brandt Full time

We are currently seeking a Service Writer for our North Bay Brandt Peterbilt location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation.

Duties & Responsibilities
- Fields internal and external customer inquiries to the Service Department
- Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
- Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
- Maintains Service Department filing and records
- Updates customer profiles using equipment, hours, or other information from the customer work orders
- Maintains accessories and supplies and prepares replacement orders
- May prepare Service Technician efficiency reports
- May process warranty and/or product improvement claims including the computation of charges, submission and follow-up

LI-onsite

**Required Skills**:

- Knowledge of office procedures
- General understanding of mechanical/technical terms is preferred
- Basic knowledge of accounting practices

Required Experience
- High School Diploma or equivalent experience

**_Discover The Brandt Advantage_**
- When you work for Brandt, we work for you. It’s as simple as that. That means on-the-job education to develop new skills, advancement opportunities, a comprehensive benefits package and more - all backed by unmatched job security._

**_ About the Brandt Group of Companies_**
- The Brandt Group of Companies — headquartered in Regina, Saskatchewan, Canada — is a privately owned manufacturing and distribution company that serves a growing international audience in industries such as agriculture, construction, forestry, rail, mining, steel, transportation, material handling, and energy. The company has 5400+ employees and more than 170 locations in Canada, USA, Australia, and New Zealand. Brandt is one of Canada’s largest privately owned companies and is among an elite group of Platinum Club members of Canada’s Best Managed Companies._



  • North Bay, Canada Carlson Sports Full time

    Carlson Sports is one of Ontario's largest dealers offering a wide range of quality recreational vehicles. We are family owned and operated dealership that has been operating in North Bay since 1973. Our products include RV’s, ATV’s, Side by Sides, Power Products, Motorcycles, Snowmachines, Watercraft, and Marine products. **Service Writer Advisor Job...


  • North Bay, Canada Carlson Sports Full time

    Carlson Sports is one of Ontario's largest dealers offering a wide range of quality recreational vehicles. We are family owned and operated dealership that has been operating in North Bay since 1973. Our products include RV’s, ATV’s, Side by Sides, Power Products, Motorcycles, Snowmachines, Watercraft, and Marine products. **Service Writer Advisor Job...

  • Service Writer

    2 weeks ago


    Thunder Bay, Canada Maxim Truck And Trailer Full time

    **SERVICE WRITER** Maxim Truck and Trailer 125 Conservation Road Thunder Bay, ON P7B 6T8 Maxim Truck and Trailer is currently seeking to fill a **Writer **position at our **Thunder Bay** location. The Writer provides front line customer service, including unit intake/return and liaising between shop and the customer during the repair process to ensure...

  • Technical Writer

    2 weeks ago


    North Bay, Canada Redpath Mining Full time

    The Technical Writer is responsible for creating clear, concise, and user-friendly technical documentation for our products, services, and internal processes. This role requires collaborating with various teams to gather information, understand complex technical concepts, and translate them into easily digestible content for diverse audiences. The Technical...

  • Technical Writer

    2 weeks ago


    North Bay, Canada Nordic Minesteel Technologies Full time

    **Technical Writer** Nordic Minesteel Technologies Inc. and its subsidiary companies (NMT), experts in horizontal and vertical solutions for mining, provide reliable, custom solutions and dependable service to our customers improving safety and increasing profit in their operations. **Responsibilities** - Create and maintain technical documents for NMT...

  • Service Writer

    1 week ago


    Thunder Bay, Canada Smith's RV Centre Full time

    We’re excited to be celebrating our 60th year of selling fun in the wilderness here in Thunder Bay. We are proud of our company culture as we’ve grown with over 30% of our full-time staff having been part of the team for 10+ years. We are a place that people love to come to work and shop at every day. Thank you for taking the time to review the service...

  • Service Writer

    1 week ago


    Thunder Bay, Canada Smith's RV Centre Full time

    We’re excited to be celebrating our 60th year of selling fun in the wilderness here in Thunder Bay. We are proud of our company culture as we’ve grown with over 30% of our full time staff having been part of the team for 10+ years. We are a place that people love to come to work and shop at every day. Thank you for taking the time to review the service...

  • Service Writer

    3 weeks ago


    North Bay, Canada Hamelins Outdoor Power Equipment Full time

    Address customers' complaints or concerns, Maintain records and statistics, Issue receipts and other forms, Explain the type and cost of services offered, Answer inquiries and provide information to customers, Arrange for billing for services, Receive payments, Sell merchandise, Identify, label and catalogue items received, Sell spare and replacement parts,...

  • Senior Process

    3 weeks ago


    north york, Canada Morson Talent (Canada & USA) Full time

    Location: North York, ON - Hybrid role (2-3 days per week)Contract Duration: 12 months with an option to extend the contract by 2 years in 1 year incrementsWorking Hours: 40 hours per weekPotential Start Date: April, 2025 (negotiable)Job Title: Senior Process & Procedures WriterSummary of Scope of Work Seeking one (1) Senior Process & Procedures Writer, high...

  • Service Writer

    1 week ago


    Thunder Bay, Canada OK Tire & Auto Service Thunder Bay Full time

    **Responsibilities**: - Write reports detailing technical service experience and warranty claims. - Provide quality customer service to customers. - Repair a variety of vehicles. - Understand automobile parts and their functions. - Take vehicle information. **Salary**: $18.00-$24.00 per hour **Benefits**: - Dental care - Paid time off - Tuition...

  • Service Manager

    1 week ago


    North Vancouver, Canada Supertech Auto Full time

    The Manager/Writer role is critical to the overall success of the business. They are the keeper of the values, the maintainer of the standards, and the leader whom everyone in the shop follows. The person who fills this role will not only lead and manage all aspects of the shop, they will also sell repairs to clients as needed to help the shop reach its...

  • Service Writer

    2 weeks ago


    Thunder Bay, Canada Tractor Trailer Service Full time

    Education: No degree, certificate or diploma - Experience: Experience an asset - **Tasks**: - Answer inquiries and provide information to customers - Arrange for billing for services - Explain the type and cost of services offered - Perform general office duties - Receive payments - Sell merchandise - ** Computer and technology knowledge**: - Database...


  • North Bay, Canada Autohaus Stackelberg Full time

    Handling automotive service and repair requests from customers by ascertaining performance problems; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records and providing friendly customer service. Automotive experience using the Reynolds and Reynolds Management system is an...

  • Gladue Writer

    7 days ago


    Thunder Bay, Canada Ontario Native Women's Association Full time

    **_**Indigenous Women are encouraged to apply. First preference will be given to all qualified Indigenous applicants.**_** **Why make ONWA your career choice?** **_ Make a difference in the lives of Indigenous peoples by supporting and advocating for positive change. ONWA prides itself on providing all employees with a total rewards package that is...

  • Gladue Writer

    2 weeks ago


    Thunder Bay, Canada Ontario Native Women's Association Full time

    **_**Indigenous Women are encouraged to apply. First preference will be given to all qualified Indigenous applicants.**_** **Why make ONWA your career choice?** **_ Make a difference in the lives of Indigenous peoples by supporting and advocating for positive change. ONWA prides itself on providing all employees with a total rewards package that is...

  • Gladue Writer

    1 week ago


    Thunder Bay, Canada Ontario Native Women's Association Full time

    **_**Indigenous Women are encouraged to apply. First preference will be given to all qualified Indigenous applicants.**_** **Why make ONWA your career choice?** **_ Make a difference in the lives of Indigenous peoples by supporting and advocating for positive change. ONWA prides itself on providing all employees with a total rewards package that is...

  • Service Manager

    1 week ago


    North Bay, Canada Brandt Full time

    Brandt is currently seeking a Service Manager to join our Peterbilt dealership in **North Bay**, ON.. The Service Manager will be responsible for managing the sales and delivery of after-market support services (component diagnostics, repair, and replacement) for the truck and trailer business. This includes managing all aspects of the service department and...

  • Proposal Writer

    1 week ago


    North Vancouver, Canada Tsleil-Waututh Nation Full time

    **Who we are**: - The Tsleil-Waututh Nation People currently reside on the North Shore of Vancouver, BC. Since time immemorial we have occupied Village sites all around səl̓ilẃət, also known as Burrard Inlet. This is how we have come to be the People of the Inlet. Revitalization is important at Tsleil-Waututh, where you will see our language, culture,...

  • Proposal Writer

    6 days ago


    North Vancouver, Canada Tsleil-Waututh Nation Full time

    **Who we are**: - The Tsleil-Waututh Nation People currently reside on the North Shore of Vancouver, BC. Since time immemorial we have occupied Village sites all around səl̓ilẃət, also known as Burrard Inlet. This is how we have come to be the People of the Inlet. Revitalization is important at Tsleil-Waututh, where you will see our language, culture,...


  • Sudbury, North, Canada Communica, a WSP Company Full time

    **About Communica, a WSP company** Communica, a WSP company is one of Canada’s largest Indigenous and stakeholder regulatory engagement consulting firms. Headquartered in Calgary, our services concentrate on four core pillars of expertise: Indigenous engagement, stakeholder engagement, communications and Stakeholder Information Management. Our work is...