Automotive Service Advisor

4 days ago


Saskatoon, Canada Western Millennium Collision Full time

Western Millennium Collision is a leading automotive repair facility dedicated to providing top-notch repair and maintenance services to our valued customers. With a strong commitment to excellence, cutting-edge technology, and a skilled team, we've become a trusted name in the industry. As we continue to expand our operations, we're seeking a dedicated Automotive Service Advisor to join our team on a temporary basis, with the potential to secure a permanent position based on exceptional performance. Your role will be instrumental in ensuring that our customers receive the highest quality service and care for their vehicles.

**Position Overview**:
As an Automotive Service Advisor at Western Millennium Collision, you'll play a vital role in delivering outstanding customer experiences while ensuring the smooth operation of our service department. You'll be the bridge between our customers and our skilled technicians, translating their automotive concerns into actionable service plans. This is a fast-paced environment that requires quick thinking, effective communication, and a deep understanding of automotive services.

**Key Responsibilities**:

- Greet customers and listen attentively to their vehicle concerns and requirements.
- Provide expert advice and recommendations on automotive services based on customer needs.
- Create detailed service orders, ensuring accuracy and clarity in documentation.
- Collaborate closely with the service team to schedule appointments and allocate resources effectively.
- Keep customers informed about the status of their vehicles and any additional services required.
- Provide accurate estimates for repair costs and obtain necessary approvals.
- Maintain a high level of customer satisfaction by addressing inquiries, resolving issues, and delivering exceptional service.
- Keep up-to-date with industry trends, technical updates, and warranty information.
- Contribute to the overall efficiency and success of the service department.

**Qualifications**:

- Previous experience as an Automotive Service Advisor or a related role is essential.
- Strong understanding of automotive services and repair procedures.
- Excellent communication skills, both verbal and written.
- Ability to thrive in a fast-paced environment and manage multiple tasks efficiently.
- Customer-focused attitude with a dedication to delivering exceptional experiences.
- Detail-oriented approach to documentation and service orders.
- Proficiency in using automotive software and computer systems.
- Strong problem-solving skills and the ability to think on your feet.
- Team player with a collaborative and adaptable mindset.

**Benefits**:

- Competitive hourly wage based on experience.
- Opportunity to showcase your skills and potentially secure a permanent position.
- Collaborative and supportive work environment.
- Access to ongoing training and professional development.

If you're a dynamic and experienced Automotive Service Advisor looking for a challenging opportunity, we want to hear from you. Join our team at Western Millennium Collision and contribute to our commitment to excellence in the automotive service industry.

**Job Type**: Fixed term contract
Contract length: 3 months

**Salary**: $20.00-$25.00 per hour

Expected hours: 40 - 50 per week

**Benefits**:

- Extended health care
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

**Experience**:

- service advisor: 2 years (preferred)

Work Location: In person



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