Customer Service Advisor
2 months ago
**Job Overview**
**Duties**:
- Greet customers and assist with inquiries related to automotive services
- Provide information on available services and products
- Upsell additional services or products to customers
- Coordinate with mechanics and service advisors to ensure timely completion of repairs
- Handle cash transactions and process payments accurately
- Maintain a clean and organized work environment
**Skills**:
- Experience in a dealership setting is preferred
- Strong mechanical knowledge to effectively communicate with customers and technicians
- Ability to upsell products and services while maintaining a customer-centric approach
- Excellent customer service skills with a focus on resolving issues promptly and professionally
- Sales experience is a plus
- Familiarity with automotive repair terminology
- Proficiency in cash handling
**Job Types**: Full-time, Permanent
Pay: $15.00-$18.00 per hour
Additional pay:
- Commission pay
**Benefits**:
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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