Customer Service Advisor

2 months ago


Saskatoon, Canada Midas Tire & Auto Full time

**Job Overview**

**Duties**:

- Greet customers and assist with inquiries related to automotive services
- Provide information on available services and products
- Upsell additional services or products to customers
- Coordinate with mechanics and service advisors to ensure timely completion of repairs
- Handle cash transactions and process payments accurately
- Maintain a clean and organized work environment

**Skills**:

- Experience in a dealership setting is preferred
- Strong mechanical knowledge to effectively communicate with customers and technicians
- Ability to upsell products and services while maintaining a customer-centric approach
- Excellent customer service skills with a focus on resolving issues promptly and professionally
- Sales experience is a plus
- Familiarity with automotive repair terminology
- Proficiency in cash handling

**Job Types**: Full-time, Permanent

Pay: $15.00-$18.00 per hour

Additional pay:

- Commission pay

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



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