Automotive Service Advisor

2 weeks ago


Saskatoon, Canada Saskatoon Auto Connection Inc. Full time

**About us**

Saskatoon Auto Connection is an auto dealership in Saskatoon, in business now for 16 years, with a team of over 20 exceptional people focused on providing product and service excellence in the areas of auto sales, service, glass, and detailing. We are innovative, fun, and customer-focused, and our mission is to help our clients with their automotive needs using principles that the automotive industry is rarely known for - honesty, integrity, and transparency. We pride ourselves on being the positive change we want to see in the world, and having the best reputation of any dealership in Saskatchewan.

Our work environment includes:

- A beautifully renovated modern building with glass exterior and glass offices
- One of the nicest shop spaces in our industry. Massive, bright, and fully renovated - with an impressive array of modern tools, tech, and brand new equipment
- Positive people who love what they do and genuinely care about working somewhere they can be proud of
- Regular social events
- Lively, engaging atmosphere
- Flexible working hours

**Automotive Service Advisor Job Description**

As an **Automotive Service Advisor**, you play a pivotal role in the automotive repair industry. Your primary responsibility is to provide exceptional customer service, expert advice, and efficient support to clients visiting our automotive repair shop. Let’s dive into the details:
**Responsibilities**:
**1. Listening and Assessment**:

- **Listen attentively** to customers’ accounts of issues and symptoms related to their vehicles.
- **Take excellent notes** about the problem to best communicate the client request to the service technician.

**2. Warranty and Coverage Verification**:

- **Verify warranty, insurance, or contract coverage** for the requested service.
- **Calculate and provide** customers with a clear estimate of expenses for resolving the issue.

**3. Effective Communication**:

- **Explain the repair process** to clients, ensuring they understand what to expect.
- **Draft clear repair orders** with all relevant information, including diagnostics and recommended solutions.

**4. Collaboration and Resolution**:

- **Work closely with supervisors, repair technicians, and the rest of the team** to provide a positive and expedient resolution for clients.
- Ensure seamless coordination between the service department and the customer.

**5. Customer Service Excellence**:

- **Build strong relationships with clients**, addressing their concerns and inquiries promptly.
- **Provide exceptional customer service**, ensuring a positive experience throughout the repair process.

**6. Skills and Qualifications**:

- **Great customer service skills**: You’re the friendly face our clients rely on.
- **Physical capability**: Ability to **lift up to 25-30 pounds** (for handling parts and equipment).
- **Strong written and mathematical skills**: Precise communication is essential.
- **Commitment to quality**: Strive for excellence in every interaction.

Join our team as an Automotive Service Advisor and be part of our success story

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$30.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

Work Location: In person



  • Saskatoon, Canada Avalon Auto Service Full time

    Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Service Advisor. As a Service Advisor, you will be the primary point of contact for customers who require automotive repair and maintenance services. Your role will involve providing exceptional customer service, coordinating service appointments, and ensuring...

  • Service Advisor

    2 months ago


    Saskatoon, Canada Carget Automotive Full time

    Luxury Automotive Service Advisor: Are you passionate about luxury vehicles and providing exceptional customer service? Do you thrive in a fast-paced, family-oriented, and fun workplace environment? If so, we have an exciting opportunity for you to join our rapidly growing luxury automotive dealership as a Luxury Automotive Service Advisor. **About Us**: At...


  • Saskatoon, Canada Western Millennium Collision Full time

    Western Millennium Collision is a leading automotive repair facility dedicated to providing top-notch repair and maintenance services to our valued customers. With a strong commitment to excellence, cutting-edge technology, and a skilled team, we've become a trusted name in the industry. As we continue to expand our operations, we're seeking a dedicated...


  • Saskatoon, Saskatchewan, Canada Western Millennium Collision Full time

    Western Millennium Collision is a leading automotive repair facility dedicated to providing top-notch repair and maintenance services to our valued customers. With a strong commitment to excellence, cutting-edge technology, and a skilled team, we've become a trusted name in the industry. As we continue to expand our operations, we're seeking a dedicated...


  • Saskatoon, Canada RM Auto Group Full time

    The RM Auto Group is growing & we are looking for an _experienced_ Automotive Service Advisor to join our Oakwood Nissan team! **_ Role of the Service Advisor:_** As a key member of the RM Auto Group team, the Service Advisor brings to life the Automotive Service Experience for the Customer. Reporting to the Service Manager, this position is responsible...


  • Saskatoon, Canada RM AUTO GROUP Full time

    The RM Auto Group is growing & we are looking for an _experienced_ Automotive Service Advisor to join our team! - **Role of the Service Advisor**:_ As a key member of the RM Auto Group team, the Service Advisor brings to life the Automotive Service Experience for the Customer. Reporting to the Service Manager, this position is responsible for creating great...


  • Saskatoon, Canada AutoCanada Inc. Full time

    **Service Advisor** **Saskatoon Motor Products** **Saskatoon, SK** **Saskatoon Motor Products** is looking for ** **a **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! We ** **are looking for a friendly and motivational individual to fill this position. You will play a key role in...


  • Saskatoon, Canada Saskatoon Auto Connection Inc. Full time

    **About us** Saskatoon Auto Connection is an auto dealership in Saskatoon, in business now for 16 years, with a team of over 20 exceptional people focused on providing product and service excellence in the areas of auto sales, service, glass, and detailing. We are innovative, fun, and customer-focused, and our mission is to help our clients with their...


  • Saskatoon, Saskatchewan, Canada RM Auto Group Full time

    The RM Auto Group is growing & we are looking for an _experienced_ Automotive Service Advisor to join our Oakwood Nissan team_ Role of the Service Advisor:_As a key member of the RM Auto Group team, the Service Advisor brings to life the Automotive Service Experience for the Customer. Reporting to the Service Manager, this position is responsible for...


  • Saskatoon, Saskatchewan, Canada AutoCanada Inc. Full time

    Service AdvisorSaskatoon Motor ProductsSaskatoon, SKSaskatoon Motor Products is looking for a Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team We are looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our...


  • Saskatoon, Saskatchewan, Canada Saskatoon Auto Connection Inc. Full time

    About usSaskatoon Auto Connection is an auto dealership in Saskatoon, in business now for 16 years, with a team of over 20 exceptional people focused on providing product and service excellence in the areas of auto sales, service, glass, and detailing. We are innovative, fun, and customer-focused, and our mission is to help our clients with their automotive...


  • Saskatoon, Canada Subaru Of Saskatoon Full time

    Canada One Auto Group is looking for a service advisor to join our Subaru team in Sasaktoon, SK. They will be responsible for scheduling work in the service department and for the selling of required and recommended services. They will be the front line of customer relations for the service department and will work in a team atmosphere to provide top notch...


  • Saskatoon, Canada Sherwood Chevrolet Inc Full time

    Job description Sherwood Chevrolet Inc is looking for a Service Advisor to add to our growing team. **Why work at Sherwood Chevrolet ?** - Team environment - Health, vision, and dental benefits - Disability insurance - Employee discount on parts and service - Competitive salary - staff events **DESCRIPTION**: - Greets customers and listens to problems or...


  • Saskatoon, Canada Sherwood Chevrolet Inc Full time

    Job description Sherwood Chevrolet Inc is looking for a Service Advisor to add to our growing team. **Why work at Sherwood Chevrolet ?** - Team environment - Health, vision, and dental benefits - Disability insurance - Employee discount on parts and service - Competitive salary - staff events **DESCRIPTION**: - Greets customers and listens to problems or...


  • Saskatoon, Canada Sherwood Chevrolet Inc Full time

    Job description Sherwood Chevrolet Inc is looking for a Service Advisor to add to our growing team. **Why work at Sherwood Chevrolet ?** - Team environment - Health, vision, and dental benefits - Disability insurance - Employee discount on parts and service - Competitive salary - staff events **DESCRIPTION**: - Greets customers and listens to problems or...


  • Saskatoon, Canada OK Tire Saskatoon Group Full time

    OK Tire Saskatoon Group, part of the successful and long-standing Mid-West Group of Companies, is looking for a **Service Advisor** for its location on Circle Dr. If you want the ability to help run an automotive shop in a team environment, this would be the career path you’ve been looking for - and, we’re open Monday to Friday with weekends off! We...


  • Saskatoon, Canada SUBARU OF SASKATOON Full time

    Responsibilities: - Greet customers and provide excellent customer service - Listen to customer concerns and accurately diagnose vehicle issues - Provide recommendations for necessary repairs and maintenance - Explain repair options and costs to customers - Create repair orders and schedule appointments - Coordinate with technicians to ensure timely...


  • Saskatoon, Saskatchewan, Canada SBS AUTO LIMITED Full time

    Canada One Auto Group is looking for a service advisor to join our Subaru team in Sasaktoon, SK. They will be responsible for scheduling work in the service department and for the selling of required and recommended services. They will be the front line of customer relations for the service department and will work in a team atmosphere to provide top notch...


  • Saskatoon, Canada Crestview Auto Service Full time

    Crestview Auto Service, a well-established and reputable auto repair and maintenance shop in Saskatoon, is seeking a highly motivated and client-focused individual to join our team as a Service Advisor. As a Service Advisor, you will be responsible for providing exceptional customer service and sales support to our valued clients. **Responsibilities**: -...


  • Saskatoon, Canada Tech 7 Auto Repair Ltd. Full time

    Are you organized and love a fast paced environment? We are looking for someone who has great work ethic, professionalism, is a team player and is able to problem solve! You will need to be energetic and great with people. If this is you..... keep reading! **Responsibilities will include, but are not limited to**: - providing service advice to customers -...