Automotive Service Advisor
6 months ago
Responsibilities:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately diagnose vehicle issues
- Provide recommendations for necessary repairs and maintenance
- Explain repair options and costs to customers
- Create repair orders and schedule appointments
- Coordinate with technicians to ensure timely completion of repairs
- Maintain accurate records of customer interactions and vehicle repairs
- Follow up with customers to ensure satisfaction with service
**Requirements**:
- Previous experience as a Service Advisor or in a similar role preferred
- Strong knowledge of automotive systems and repairs, including shocks, struts, transmission, suspension, tire service, air brakes, oil changes, brake repairs, auto body repairs, alignment, and diesel engine repairs
- Excellent communication and customer service skills
- Ability to multitask and prioritize in a fast-paced environment
- Detail-oriented with strong organizational skills
- Proficient in using computer systems and software for record keeping
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by management.
Pay: $15.00-$25.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Overtime
- Weekends as needed
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Saskatoon, SK S7L 6X9: reliably commute or plan to relocate before starting work (required)
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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