Program Coordinator

2 months ago

Oshawa, Canada Durham Community Health Centre Full time

**Job Posting
**Position Title: Program Coordinator - Priority Population**

**Employment Status: Temporary Full-time Contract, until March 31st, 2026**

**Position Status: This is a Bargaining Unit position. All terms and conditions of the collective**
**bargaining agreement apply.**
**Hours of Work Schedule**: 35 hours per week including some evenings and weekends

**Salary Range**: Annualized salary range of $55,100.00 - $63,223.00, commensurate on skills and

experience and plus Group Benefits & HOOPP

**Hiring Manager**: Senior Manager, Integrated Care & Experience

**Primary Location: North Oshawa; mobile clinic sites (with flexibility to travel to any Durham CHC location**

as required).

**Organization Overview**

**Durham Community Health Centre (DCHC) is a registered, charitable organization that provides**
integrated, accessible, and equitable community-based primary care, wellness services, and health
education to Durham community members who face multiple barriers to their health and well-being.

DCHC also provides equity-based programs and services that focus on priority populations such as
Indigenous, Black, the 2SLGBTQI Community, Newcomers to Canada, Seniors, and Unattached patients
(i.e., those without a family doctor), to name a few. DCHC ensures Durham community members receive
not only sick care but preventive care as well.

At DCHC, we are a team-based interprofessional group of staff including physicians, nurse practitioners,
nurses, counselors, dietitians, outreach workers, medical secretaries, and other administrative staff. We
always place every client at the center of our approach to care, based on their needs. We address these
needs through integrated clinical and wellness care and health education.

It's an exciting time to be joining DCHC, while we are embarking on an energizing path with a focus on
making our biggest impact yet on the health of Durham community members by diversifying, expanding,
and leveraging our Strategic Plan, Theory of Change, Brand, Client Stories and Resources.

**Position Overview**

Working as a part of the interprofessional care team, the Program Coordinator - Priority Populations
oversees the day-to-day functions of teams working with Priority Populations, including Newcomers and
African, Caribbean, and Black (ACB) communities. The coordinator will facilitate the coordination of
team functions such as data collection, program planning, and client registration. The Coordinator will
also ensure strategic linkages are developed with other programs, relevant committees and other key
stakeholders to enable an evidence-based approach to care that is innovative with the goal of reducing
health inequities.

**Oshawa Location Child, Youth & Family Clinic Pickering Location**
115 Grassmere Ave 1320 Airport Blvd 17-1450 Kingston Road **1-877-227-3217**
Oshawa, ON L1H 3X7 Oshawa, ON L1J 0C6 Pickering, ON L1V 1C1

**Key Responsibilities**:

- Coordination/Capacity Building _
- Oversee scheduling of team for client needs
- Assist clinicians with managing clinic needs, schedules and client follow-up as necessary
- Designs and develops administrative procedures and protocols for the team
- General Administration _
- Support and work with the team to develop training materials to ensure that the goals of the

program are being achieved and the needs of those requesting training are being met
- Routinely compile, enter and report confidential data at agency and funder’s request
- Design and develop training materials
- Ensure that all necessary reports are completed and submitted to the appropriate sources

meeting set deadlines
- Participate in the planning of program evaluation initiatives and track the work plan for the

current fiscal year with team members
- Participate as a team member in all team functions
- program planning, team meetings, inter
- team meetings, and case conferences
- Maintain and develop professional competence and learning
- General administrative assistance in collaboration with support team
- Monitoring the quality and effectiveness of services through performance metrics, client

feedback, and outcome evaluations.
- Ensuring adherence to regulatory requirements and standards, such as PHIPA compliance
- Managing and analyzing data to identify trends, improve outcomes, and optimize program

performance
- Support in-person appointment booking and client intake, including completion of health equity

questionnaire
- Ensure client information is accurately scanned and uploaded to client’s chart in EMR
- Supporting and managing client concerns
- Perform other related duties as assigned***

Other duties within scope of duties include:

- Assists, as assigned, in the orientation and training of new staff on the team
- Consults regularly with local agencies or community resources concerning resource development and

program planning which is pertinent to the patient/client population
- Adheres to and applies organization wide policies and pra

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