Indigenous Program Support

2 months ago

Oshawa, Canada Durham Community Health Centre Full time

**Job Posting
**Position Title**:Indigenous Program Support

**Employment Status**:Temporary** **Full-Time contract** **until March 31, 2025

**Position Status: This is a Bargaining Unit position. All terms and conditions of the collective**

**bargaining agreement apply.**

**Hours of Work Schedule**:35 hours/week (Occasional evenings/weekend for events)

**Position Reports To**:Manager, Health Equity and Priority Populations

**Salary Range**:Annualized salary range $41,773 - $43,427, commensurate on skills and experience, plus
participation in HOOPP***

**Location**:115 Grassmere Ave., Oshawa (with flexibility to travel to/transition to any of DCHC locations)

**Organization Overview**

Durham Community Health Centre is a recognized leader in redefining the experience of community-based
health and wellness services. We provide access to high quality holistic and inclusive care that is

responsive to the needs of the community and empowers individuals to enhance their own well-being.

Our name embodies what we do every day - we care. Caring for the health and wellness of our
communities' residents is the cause that unites us. It shapes our thinking and guides our actions.

Durham Community Health Centre is a registered charitable organization providing a variety of free,

community programs and services including: health promotion and wellness programs; primary care,

counselling and mental health; diabetes education; Hepatitis C screening, treatment support, education

and outreach; geriatric assessment & intervention; young parent support, youth programs, Indigenous

programs; community development programs; and fundraising events which include developing

charitable partnerships/sponsorships to fund programs.

In line with the CHC Model of Health and Wellbeing, our expert team works with our clients to provide

holistic care, support, and wraparound services that empower clients to improve their health and wellness.

We strive to be accessible to those in the community who face access barriers like culture, gender,

geographic isolation, homelessness, language, physical disabilities, poverty, and race.

We are Durham Community Health Centre Care. Compassion. Community.

**Position Overview**

Reporting to the Manager, Health Equity & Priority Population, the primary role will be to provide

support with our Indigenous team. Including, administrative and coordination activities include

scheduling, providing liaison, logistics and administrative support for Indigenous-relevant

initiatives/activities as directed by the HPCDS manager. Support Indigenous Case Workers with client case

conferencing and intakes.

**Oshawa Location Child, Youth & Family Clinic Pickering Location**

115 Grassmere Ave 1320 Airport Blvd 17-1450 Kingston Road **1-877-227-3217**
Oshawa, ON L1H 3X7 Oshawa, ON L1J 0C6 Pickering, ON L1V 1C1

**Key Responsibilities**
- Actively contributes to developing and maintaining a welcoming environment for DCHC clients

and our community by demonstrating a non-judgmental, respectful and accepting approach to
- client care - whether meeting clients face-to-face or speaking to clients by telephone.
- Assist with Indigenous programs and events.
- Demonstrates excellent customer service skills for our internal and external clients, community

partners and stakeholders.
- Flexibility to work or drive to meetings at any of DCHC’s locations in our service area, as required.
- Actively maintain awareness and understanding of DCHC programs and services.
- Day-to-day duties of the Program Support include: responding to client and community questions,

internal and external agency room bookings, registering new clients, updating and ensuring that

client Electronic Health Record (EHR) is accurate and up-to-date (e.g., scanning, faxing,
- photocopying, mail distribution and filing are completed in an accurate and timely manner).
- Provide support with HPCDS programs and initiatives as required.
- Actively lead, participate and/or partner on internal and external projects or committees as

assigned. This could include participation in various operational initiatives and activities designed
- to improve team effectiveness and overall workplace success.
- Participate in other DCHC staff training activities and team/staff meetings as requested.

**Qualifications
- Two (2) years relevant administration/coordinating experience, preferably working within

programs/services support and in a community health services setting.
- Proven communication, conflict resolution and negotiation skills with diverse stakeholders.
- Proven research support, planning and risk management skills within an administrative capacity.
- Demonstrated organizational and time management skills.
- Strong knowledge of issues affecting marginalized communities.
- Minimum 2 years’ experience liaising with diverse agencies/community networks and working

successfully in partnership with these agencies thorough knowledge and understanding

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