SAP Services Account Executive
1 week ago
**We help the world run better**
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
SAP Services Account Executive (SAE) - Customer Success - leads cloud adoption to enable customers to realize the vision of the Intelligent Enterprise.
SAP Customer Success Services is a unique organization, focused on accelerating time-to-value, minimizing implementation risks and expenditures, driving standard best practices, and optimizing customer’s SAP operations post go-live in the pursuit of achieving value realization for our customers.
The SAE is responsible for positioning SAP Customer Success Services to help our customers adopt SAP solutions and transform their organizations, while leading teams and acting as the Executive escalation point for Services.
Key activities will include:
- Identifying, progressing, and closing complex sales to drive annual revenue of 8-15 million CAD.
- Building trusted relationships with our customers to advise them from software acquisition through the life of the software.
- Developing customer account strategies and plans, leveraging all resources available (e.g., SAP Lines of Business, marketing events, delivery resources, Subject Matter Experts, Thought Leadership, Industry experts, etc.).
- Acting as the Services leader for all assigned customers, organizing and managing the Services team, acting as an escalation point, and being responsible for the consumption of all Services revenue.
- Building a strong team around your customers and pursuits by selectively engaging the broader SAP organization.
- Building working relationships with license/cloud sales, alliance partners, services delivery, and product management.
- Being an expert in sales execution by understanding the customer’s decision-making process and developing relationships with key decision makers and progressing deals through the sales cycle.
**Experience and Role Requirements**
- Minimum of 5 years of experience in sales or business development activities including generation and management of opportunities, bids, negotiation and deal closure, and relationship management.
- Strong Business Acumen with the ability to demonstrate to our customers how SAP Services will generate value, reduce risk, create opportunities within the organization, and ultimately provide return on investment.
- Self-starting problem solver with the ability to adapt and thrive in a challenging, fast-paced, ever-changing environment.
- Ability to prepare and deliver professional quality presentations to customers, including leadership levels.
- Experience with complex sales, with timelines greater than a month and many lines of business and multiple decision makers.
- Experience with complex negotiations and general knowledge of key negotiation terms and conditions and contractual structures for complex consulting engagements is an asset.
- Bachelor’s degree required. MBA or related Graduate degree is an asset.
- Able to conduct business in French.
SAP Customer Success Services is a team of dedicated and trusted individuals committed to delivering on our commitements. SAP’s East team offers a unique career opportunity with great opportunity for success and career progression.
**Bring out your best**
**We win with inclusion**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.
Requisition ID: 411989 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
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