Bilingual Test-centre Administrative Assistant
2 weeks ago
**Position Title: Bilingual Test-Centre Administrative Assistant (French & English)**
**Location: North York, Ontario, Canada**
**Overview**
The **Test-Centre Administrative Assistant** provides logístical and administrative support to the Centre Supervisor in ensuring that the Centre operates in strict compliance with testing standards and procedures.
**Responsibilities**:
- Develop a full and thorough understanding of the test venue processes as detailed by our testing partners manuals. Ensure that the test venue is run to audit requirements.
- Oversee full test day events. Ensure test days run smoothly, efficiently and are customer-focused.
- Ensure all secure materials are managed to audit standards.
- Pre-test planning, test-day and post-test administration in accordance with operating policies and procedures
- Weekly, monthly, and on-request reporting
- Security, ordering, return, and destruction of test materials in accordance with operating policies and procedures.
- Maintaining accurate records of all test and staff materials.
- Investigate any client complaints and prepare evidence for investigations.
**Qualifications**:
- Legal status to work in Canada / visitors in Canada
- Work permit will be provided
- Bachelor’s degree or equivalent (preferred)
- Teachers in French( preferred)
- Minimum 2-3 years of related experience / admin work
- Excellent interpersonal skills and the ability to achieve high levels of customer service
- Demonstrable strong communication abilities (oral and written)
- Highly effective at planning and organizing, and managing multiple competing priorities
- Ability to maintain accurate and detailed records
- Able to work effectively under own initiative and at times under pressure
- Strong analytical and problem-solving skills
- Ability to respond promptly to procedure and policy information received and to ensure its effective communication at a local level
- Strong computer literacy skills
**Skills and Attributes**
- Administrative experience
- Able to multitask and meet deadlines
- Exceptional communication skills
- Ability to prioritize and ability to work under pressure meeting strict deadlines
- Proficient with Microsoft Office
- Collaborative and team player
- Passion for client service
- Exceptional organizational skills
Hours of Work and Responsibilities to consider:
- Monday - Saturday, 10:00 AM - 6:00 PM
- Participation in staff meetings and professional development sessions.
, Contract
**Salary**: $18 per hour
We thank all applicants for your interest in GB Language Centre. However, only those selected for the interview process will be contacted.
Pay: $17.00-$18.00 per hour
Expected hours: 25 - 40 per week
Schedule:
- 8 hour shift
Work Location: In person
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