Deskside Support Technician
2 weeks ago
**Responsibilities**:
- ITSMS Tool Set (Ticket Management Software)
- Correctly track incidents and calls timely and accurately
- Respond to computer related service and trouble calls
- Ability to resolve Windows 10 and MAC OS Operating System Errors
- Proficient in Microsoft Office 2016/2019/Office365 Suite
- Proficient in collaboration Tools Teams/Skype/Zoom
- Basic Knowledge of Microsoft Active Directory, Microsoft Group Policy Objects
- Understanding of Antivirus Protection Software, and VPN Solutions
- (Desktops/Laptops) - Hardware and Software Troubleshooting
- Some hardware support experience required e.g. installing memory/hard drives
- Diagnose printer and other peripheral device failures and implement solutions
- Provide installation and upgrade services of supported hardware and software
- Basic Network troubleshooting skills and knowledge
- Experienced with Apple Products (MacOS/IpadOS/IOS)
- Experience with Mobile Device Support (IOS/Android)
- Move workstations and peripherals, as required
- Receive and provide required equipment (Install and set up equipment, cables, outlets and all other hardware) IMAC (installs/moves/add/changes)
- Proficient with 'Remote Worker' technology, accessibility troubleshooting skills
Job Requirements:
- **Minimum of 2 years' experience in an IT-Support Role**:
- **Can speak French and English**:
- ITIL certified
- Ability to communicate technical information to non-technical audiences
- Strong sense of customer service
- Good organizational skills
- Excellent Verbal and Written Communication Skills [English]
- Ability to multitask
- Team focused
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Quebec City, QC: reliably commute or plan to relocate before starting work (required)
-
IT Technician
1 day ago
Quebec City, Canada Larian Studios Full timeJob reference - LEjACZb9ewON - Company Name - Larian Studios - Salary - Competitive - Location - Quebec, Canada - Country - Canada - Industry sector - Programming - Job start date - ASAP - Posted date - 01/02/2023 - Experience Level - Graduate - Job type - Contract | Full Time - Remote / Hybrid - No (Version française ci-dessous) **IT Technician** Larian...
-
Logistic Technician
4 days ago
Quebec City, Canada Eddyfi Technologies Full timeDo you want to contribute to the shipping management of high-value products? Do you want to use your logistics skills and come and support the team in place? Do you want to work in a collaborative environment and evolve in a growing company? Eddyfi is looking for a logistics technician like you!
-
Tech Support Analyst Ii
14 hours ago
Quebec City, Canada TekWisen Software Pvt. Ltd Full timeResponsible for supervising the manufacturing and installation of computer or computer-related equipment and components. **Major Job Duties**: - Test and image desktops and laptops. - Maintain, analyze, and troubleshoot, software and computer peripherals. - Ability to setup, configure and add all hardware. - Assist Corporate Desk Side Support technicians -...
-
I.t Field Service Technician
5 days ago
Quebec City, Canada MBI I.T. Services Full timeWe are currently hiring for a contract I.T Field Service Technician job in **Duration**: 3 MONTHS (possibility of an extension). **I.T. Field Service Technician job responsibilities**: - Maintains, troubleshoots, and repairs computer systems, hardware and computer peripherals. - Documents, maintains, upgrades or replaces hardware and software systems. -...
-
Road Service Technician-quebec
1 day ago
Quebec City, Canada Johnston Equipment Full timeShort Description: **Description**: - **We are a solutions-driven, customer-focused provider of material handling, storage, and automated systems solutions and we take pride in knowing that your actions boost our customers’ productivity. We are looking for customer-focused, self-starting individuals to join our team and make a difference. If that sounds...
-
IT Infrastructure
5 days ago
Quebec City, Canada C.A.T. inc. Full timeFull Time - Quebec - Posted 6 months ago C.A.T. Inc., a transportation company in business for over 40 years, is looking for a dynamic **IT Infrastructure & Support Supervisor** **Role** - Lead the IT Infrastructure and Helpdesk teams - Determine requirements for new infrastructure components - Work with team members to review options and recommend...
-
IT Infrastructure
4 days ago
Quebec City, Canada C.A.T. inc. Full timeFull Time - Quebec - Posted 2 hours ago C.A.T. Inc., a transportation company in business for over 40 years, is looking for a dynamic **IT Infrastructure & Support Supervisor** **Role** - Lead the IT Infrastructure and Helpdesk teams - Determine requirements for new infrastructure components - Work with team members to review options and recommend...
-
IT Field Services Technician
3 days ago
Quebec City, Canada CBI Health Full time**IT Field Services Technician** CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and...
-
IT Technician
5 days ago
Quebec City, Canada Great River Full timeJob Description - incredible opportunity to join a great team in a critical specialist role. - Feel valued with our competitive base salary plus incentives and benefits. - Be a part of a truly inclusive and diverse team that’s making a positive impact every day. About Great River North America: In an evolving talent market, organizations that recruit the...
-
Data Center Technician
3 days ago
Quebec City, Canada Vortalsoft inc. Full timeRole - Data Center technician (Customer Engineer) Location - Quebec City, Canada We are looking for 5 self-motivated, dedicated individuals who are ready to put their technical skills to work in a fast-paced, customer-focused environment. Utilizing their technical knowledge, they will have the responsibility of responding to customer calls in a timely and...
-
Logistic Technician
3 days ago
Quebec City, Canada Eddyfi Technologies Full timeEddyfi Technologies offers a diverse portfolio of non-destructive inspection devices such as probes, devices and software for the inspection of critical components in key industries, including the oil, aerospace and nuclear industries. Through its entrepreneurial spirit, its passion for science and technology, and by placing the customer at the heart of our...
-
Tech Support Analyst Ii
5 days ago
Quebec City, Canada TekWisen Software Pvt. Ltd Full timeResponsible for supervising the manufacturing and installation of computer or computer-related equipment and components. **Major Job Duties**: - Test and image desktops and laptops. - Maintain, analyze, and troubleshoot, software and computer peripherals. - Ability to setup, configure and add all hardware. - Assist Corporate Desk Side Support technicians -...
-
Field Service Technician
3 days ago
Quebec City, Canada Kodak Full timeThe Field Service Technician is responsible for the installation of hardware, software and networking products and configurations at customer sites, as well as for diagnosing and optimizing product performance. Ensures customer satisfaction by advising customers on preventive maintenance, value of Equipment Maintenance Agreements (EMA), support services,...
-
Xerox Service Repair Technician
5 days ago
Quebec City, Canada Xerox Full timeAbout Xerox Holdings Corporation We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for professional field technicians to delight our customers. Primary Responsibilities: - Provide outstanding service to our clients. It is imperative that our customers devices are working correctly, and that they...
-
Accounting Technician
1 day ago
Quebec City, Canada ADNM International Inc. Full timeThe Accounting Technician’s main mission is to support and assist the Financial Controller in the execution of various accounting and administrative responsibilities and tasks. To do so, he/she will have to work closely with the members of the accounting team in order to provide the necessary data for the analysis and production of the individual and...
-
Field Service Technician, Quebec Region
4 days ago
Quebec City, Canada Ishida Canada Inc. Full time**About us** We are professional, agile, professional and our goal is to Support our current customers and assist Sales in gaining new business. Our work environment includes: - Modern office setting - Food provided - Work-from-home days - Growth opportunities Overview: We are seeking a skilled and motivated Field Service Technician to join our team. As...
-
Field Service Technician
2 weeks ago
Quebec City, Canada Xerox Full time**About Xerox Holdings Corporation**: For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business...
-
Technology Support Supervisor
5 days ago
Quebec City, Canada C.A.T. inc. Full timeFull Time - Quebec - Posted 8 months ago - At C.A.T. you will help us deliver the C.A.T. Experience. _ - C.A.T. Inc, is one of North America’s largest and fastest-growing transportation companies. With our over 42-year history, we are proud to continue to serve top-tier customers across Canada, USA & Mexico. Our story began in a small town in the province...
-
Data Center Technician
3 days ago
Quebec City, Canada Vortalsoft Full timeWe are looking for a self-motivated, dedicated individual who is ready to put their technical skills to work in a fast-paced, customer-focused environment. Utilizing their technical knowledge, they will have the responsibility of responding to customer calls in a timely and efficient manner to troubleshoot, analyze and diagnose servers in a critical...
-
Field Service Support Technician
3 days ago
Quebec City, Canada Stefanini Full time**Responsibilities** - ITSMS Tool Set (Ticket Management Software) - Correctly track incidents and calls timely and accurately - Respond to computer related service and trouble calls - Ability to resolve Windows 10 and MAC OS Operating System Errors - Proficient in Microsoft Office 2016/2019/Office365 Suite - Proficient in collaboration Tools...