IT Field Services Technician

2 weeks ago

Quebec City, Canada CBI Health Full time

**IT Field Services Technician**

CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join the new CBI Health and find where your better begins.

**About this opportunity**

The IT Field Services Technician will be responsible for providing hands-on technical support to our remote Home Health and Rehabilitation Clinic sites.

This role includes the support for both hardware and software, as well as project management capabilities. The IT Field Services Technician ensures that seamless and efficient operations of our IT infrastructure at the site level, while supporting our staff in achieving their objectives.

**Take an inside look at what you’ll do each day**:

- Travel to remote sites to perform routine maintenance, installations, and troubleshooting.
- Provide onsite IT support at field locations by resolving technical issues related to hardware, software, and network systems.
- Collaborate with the central IT team to implement IT related projects and initiatives pertaining to renovations, acquisitions and internet rollout, etc.
- Ensure compliance with IT policies and procedures across all sites.
- Assist in the management of IT assets, including deployment, tracking, and decommissioning.
- Provide training and guidance to end-users on IT best practices and system usage.
- Assist the ServiceDesk team with general ticketing inquiries by responding promptly to IT support tickets and providing timely solutions.
- Document all actions and report on service performance metrics.
- Coordinate with the Manager, IT Field & Vendor Services for effective and timely execution of projects and support issues.
- Stay updated on new technology and suggest improvements to existing IT processes and infrastructure.

**Here’s what you’ll need to be successful**:

- Bachelor’s degree in Information Technology, Computer Science, or related field.
- Minimum of 2 years of experience in an IT support role, preferably with experience in remote site support.
- Proficient in troubleshooting hardware and software issues.
- Excellent problem-solving skills and ability to work under pressure.
- Strong communication in both English and French.
- Willingness to travel extensively to remote sites.
- Valid driver’s license and functioning vehicle

**What CBI Health offers you**
- Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
- Hybrid working environment
- Supports work-life balance and focus on quality of life

**About Us**

For millions of Canadians, CBI Health is where better begins. We are Canada’s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients’ lives and help shape healthcare for the better. Learn more at cbihealth.ca.

CBI Health is proud to be recognized by Deloitte as one of **Canada’s Best Managed Companies** for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.

  • Field Technician

    1 week ago

    Quebec City, Canada Field Tech Solutions Full time

    Field Tech Solutions, a leading provider of contract services in the telecommunications sector, is actively seeking dedicated cable and fiber technicians to join our esteemed team. We have openings available in various provinces, offering ample opportunities for growth and development. If you are eager to make a meaningful contribution to our team, we will...

  • I.t Field Service Technician

    7 days ago

    Quebec City, Canada MBI I.T. Services Full time

    We are currently hiring for a contract I.T Field Service Technician job in **Duration**: 3 MONTHS (possibility of an extension). **I.T. Field Service Technician job responsibilities**: - Maintains, troubleshoots, and repairs computer systems, hardware and computer peripherals. - Documents, maintains, upgrades or replaces hardware and software systems. -...

  • I.t Field Service Technician

    2 weeks ago

    Quebec City, Canada MBI I.T. Services Full time

    We are currently hiring for a contract I.T Field Service Technician job in **Duration**: 3 MONTHS (possibility of an extension). **I.T. Field Service Technician job responsibilities**: - Maintains, troubleshoots, and repairs computer systems, hardware and computer peripherals. - Documents, maintains, upgrades or replaces hardware and software systems. -...

  • Field Service Technician

    3 days ago

    Quebec City, Canada Atlas Copco Canada Inc. Full time

    **Field Service Technician**: - Functional area: Service- Country: Canada- City: Quebec- Company name: Atlas Copco Canada Inc.- Date of posting: May 13, 2024Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest...

  • IT Field Services Technician

    4 weeks ago

    Quebec City, Canada CBI Health Full time

    **Bilingual IT Field Services Technician** CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with...

  • Field Service Technician

    4 days ago

    Quebec City, Canada Bobst North America Inc. Full time

    Job Title: Field Service Technician **Duties**: - Install, maintain, and repair various types of equipment and machinery at customer sites - Troubleshoot and diagnose equipment malfunctions and perform necessary repairs - Conduct routine inspections and preventative maintenance on equipment to ensure optimal performance - Provide technical support and...

  • Field Service Technician

    7 days ago

    Quebec City, Canada Arjo Full time

    **Empowering careers at ARJO** **At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?** **This could be your opportunity to begin a challenging and...

  • Field Service Support Technician

    3 days ago

    Quebec City, Canada Stefanini Full time

    Stefanini Group is looking for a **Field Service Support Technician** for a globally recognized company based in **Quebec, CA!** **Responsibilities** - ITSMS Tool Set (Ticket Management Software) - Correctly track incidents and calls timely and accurately - Respond to computer related service and trouble calls - Ability to resolve Windows 10 and MAC OS...

  • Field Service Technician

    7 days ago

    Quebec City, Canada Arjo Full time

    **Empowering careers at ARJO** **At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?** **This could be your opportunity to begin a challenging and...

  • Bilingual Field Service Technician

    3 weeks ago

    Quebec, Canada Clarion Medical Technologies Full time

    Bilingual Field Service Technician - QuebecThe Service Technician is accountable for performing technical inspections, repairs, services, upgrades, and supports installations of Clarion’s medical systems for our customers. Frequently travels to customer sites within assigned territory and occasionally across Canada where required to support business and...

  • Bilingual Field Service Technician

    3 weeks ago

    Quebec, Canada Clarion Medical Technologies Full time

    Bilingual Field Service Technician - QuebecThe Service Technician is accountable for performing technical inspections, repairs, services, upgrades, and supports installations of Clarion’s medical systems for our customers. Frequently travels to customer sites within assigned territory and occasionally across Canada where required to support business and...

  • Bilingual Field Service Technician

    4 weeks ago

    Quebec, Canada Clarion Medical Technologies Full time

    Bilingual Field Service Technician - QuebecThe Service Technician is accountable for performing technical inspections, repairs, services, upgrades, and supports installations of Clarion’s medical systems for our customers. Frequently travels to customer sites within assigned territory and occasionally across Canada where required to support business and...

  • Internship: Field Service Technician, Power Quality

    4 weeks ago

    Quebec City, Canada Eaton Corporation Full time

    Eaton’s ESSG CA Canada division is currently seeking a Field Service Technician Intern. **What you’ll do**: **Primary Function**: This position is responsible for servicing uninterruptible power supplies and batteries and other company electronic-based products in a high voltage environment at the customer’s site. **Essential Functions**: - Assist...

  • Bilingual (French & English) Field Service

    1 week ago

    Quebec City, Canada Clarion Medical Technologies Inc. Full time

    The Service Technician is accountable for performing technical inspections, repairs, services, upgrades, and supports installations of Clarion’s medical systems for our customers. Frequently travels to customer sites within assigned territory and occasionally across Canada where required to support business and customer needs. Works closely with internal,...

  • Field Service Manager

    4 weeks ago

    Quebec City, Canada CNH Industrial Full time

    Overview: The *** **Field Service Manager** at CNH Industrial will provide hands-on support to Dealer Service Staff at key dealership locations across We are looking for someone with technical proficiency who is customer-friendly and possesses strong understanding of the industry. The ideal location for this position is in ...

  • Machine Tool Field Service Technician-Quebec

    3 weeks ago

    Québec City, Canada Waterford Executive Full time

    Primary ScopeField Service Technicians provide customers with maintenance and repair assistance of CNC machine tools and automation systems on site or by telephone. They establish and build exemplary communication and customer service relationships with customers and distributors. The individual manages difficult customer situations in a positive manner,...

  • Laser Field Service Technician-Quebec

    3 weeks ago

    Québec City, Canada Waterford Executive Full time

    DESCRIPTION:As a Field Service Technician, you will utilize customer communication skills, and the mechanical and electrical knowledge to repair, troubleshoot, modify and test complex technical problems on Machining products. This position is travel Monday through Friday, and home on weekends. While travel is mostly regionalized, Field Service Technicians...

  • Power Generation Field Service Technician

    4 weeks ago

    Quebec City, Canada Cummins Inc. Full time

    Power generation field service technician - 230008EA **Description** Nous recherchons un talentueux/euse Technicien de génératrices sur la route pour rejoindre notre équipe de la ville de Québec. Dans ce rôle, tu auras/vous aurez un impact des manières suivantes: -Réalise des opérations de maintenance préventive et/ou de réparation de base sur...

  • Field Service Technician

    3 weeks ago

    Québec City, Canada OPEX Full time

    Position Summary: OPEX Corporation is currently looking for a part time Field Service Technician. This position will require the employee to be flexible with their hours. Due to customer demands, the employee may be required to work occasional weekends. The worker will have a high exposure level to customer service as they will be responsible for...

  • Field Service Technician

    3 weeks ago

    Québec City, Canada Kodak Full time

    The Field Service Technician is responsible for the installation of hardware, software and networking products and configurations at customer sites, as well as for diagnosing and optimizing product performance. Ensures customer satisfaction by advising customers on preventive maintenance, value of Equipment Maintenance Agreements (EMA), support services,...