Field Service Technician, Quebec Region

2 weeks ago


Quebec City, Canada Ishida Canada Inc. Full time

**About us**

We are professional, agile, professional and our goal is to Support our current customers and assist Sales in gaining new business.

Our work environment includes:

- Modern office setting
- Food provided
- Work-from-home days
- Growth opportunities

Overview:
We are seeking a skilled and motivated Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support and troubleshooting services to our clients. This is a hands-on role that requires a strong knowledge of electrical systems, computer networking, and low voltage technologies.

**Duties**:

- Install, maintain, and repair packaging systems and weighing equipment
- Perform diagnostics and troubleshooting on complex technical issues
- Configure and install electro-mechanical systems
- Collaborate with clients to understand their needs and provide effective solutions
- Provide training to clients on the proper use of equipment and systems
- Maintain accurate records of service calls, repairs, and installations
- Stay up-to-date with industry advancements and best practices

**Requirements**:

- Knowledge of electro-mechanical systems and operating software
- Proficiency in computer networking and troubleshooting
- Familiarity with hand tools and basic mechanical knowledge
- Excellent communication and customer service skills
- Ability to work independently and solve problems efficiently
- Valid driver's license with a clean driving record

Preferred Skills:

- Experience with electro-mechanical machines
- Knowledge of retail weighing and packaging equipment

Note: This is a paid position. Compensation will be discussed during the interview process.

**Salary**: $65,000.00-$75,000.00 per hour

Expected hours: 40 per week

**Benefits**:

- Automobile allowance
- Dental care
- Life insurance
- Vision care

Flexible Language Requirement:

- English not required

Schedule:

- 8 hour shift
- On call

Supplemental pay types:

- Bonus pay
- Overtime pay

**Experience**:

- field service: 1 year (preferred)

**Language**:

- French (required)

Licence/Certification:

- Class G Licence (required)

Work Location: On the road


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