Regional Manager

6 months ago

Edmonton, Canada Hoover Holdings Group Inc Full time

The Regional Manager is responsible for overseeing and managing all aspects of the Hoover Circular Solutions Canadian business for both the Catalyst (DIBC) and Chemical (LIBC/ISO) sectors. This role requires hands-on leadership to ensure efficient operations, exceptional customer service, and profitability. They will lead a team (operations & sales) and make strategic decisions to optimize all business processes for this region.

Key Responsibilities:

- Leadership and Team Management:

- Provide strong leadership to the HCS team.
- Recruit, train, and manage a diverse team of supervisors, drivers, warehouse staff, sales, and administrative personnel.
- Set performance expectations, conduct performance evaluations, and foster a positive work environment.
- Foster a strong safety culture to protect employees, prevent incidents, ensure compliance, and enhance overall organization well-being.
- Operations Management:

- Oversee all warehousing and transportation operations, including inventory management, order fulfillment, and transportation logistics.
- Implement and optimize processes to maximize efficiency, accuracy, and cost-effectiveness.
- Ensure compliance with safety regulations and industry standards.
- Customer Relationship Management (Sales & Service):

- Develop and maintain strong customer relationships.
- Address customer concerns and issues promptly and professionally.
- Monitor service levels and continuously improve customer satisfaction.
- Support direct sales and operations teams efforts to meet the customers ends/expectations.
- Financial Management:

- Develop and manage the annual budget, ensuring revenue and cost targets are met. Support reforecast process as required with Finance team.
- Monitor financial performance, analyze variances, and take corrective actions as needed.
- Review monthly financial reports and prepare AR and AP accruals.
- Review and actively manage DSO/AR to help achieve cash collection targets.
- Identify opportunities for cost savings and revenue growth.
- Develop and monitor capital budgets as required.
- Strategic Planning:

- Develop and execute a strategic plan for the business.
- Identify market trends and opportunities for expansion or diversification.
- Make informed decisions to achieve long-term growth and profitability.
- Vendor and Supplier Management:

- Establish and maintain relationships with key suppliers and vendors.
- Negotiate contracts and pricing to ensure favorable terms.
- Monitor supplier performance and seek opportunities for improvement.
- Regulatory Compliance:

- Stay up to date with relevant regulations and industry standards.
- Ensure compliance with transportation laws, environmental regulations, and safety standards.
- Position division to secure ISO 9001 at some point in the future
- Technology and Systems:

- Implement and leverage technology solutions for tracking, inventory management, and route optimization.
- Continuously evaluate and adopt industry-specific software and tools.
- Risk Management:

- Identify potential risks and develop strategies to mitigate them.
- Implement safety protocols to reduce accidents and injuries.
- Reporting:

- Prepare regular reports on key performance metrics.
- Communicate results and trends to senior management.

Qualifications:

- Bachelor's degree in business management, mechanical engineering, or logistics would be desirable or equivalent experience.
- Proven experience in the transportation, logistics or supply chain, with progressive leadership experience.
- Specific knowledge of the rail industry and systems would be an asset.
- Strong knowledge of logistics, supply chain, and inventory management.
- Excellent communication and interpersonal skills.
- Financial acumen and budget management experience.
- Proficiency in using relevant software and technology tools.
- Leadership and team-building abilities.
- Strong problem-solving and decision-making skills.
- Knowledge of safety regulations and compliance.
- Ability to work in a fast-paced, dynamic environment.

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