Regional Operations Manager

6 months ago

Edmonton, Canada Finning International Inc. Full time

Company:
Finning Canada

Worker Type:
Permanent

Position Overview:
Make a difference with industry-leader Finning Reporting to the General Manager, Customer Support, this key leadership role offers great exposure and full accountability for a critical region within Finning’s Canadian operations.

The Regional Operations Manager is responsible for effectively planning, scheduling and managing workloads and resources to exceed customers’ expectations for equipment service and maintenance.

**Job Description**:

- Major Job Functions:

- Provide leadership guidance to a team of Customer Service Managers with regards to performance management, coaching and mentoring and supporting growth, development and training opportunities.
- Oversee daily activities of a team of 6-8 direct reports and multiple indirect reports
- Provide quality, timely feedback to individuals through formal and informal conversations to support the performance management process
- Share Employee Engagement Survey (EES) results, solicit feedback, develop and post an action plan on the Action Planning website.
- Develop and implement operational procedures and policies to enhance efficiency, safety, and quality standards.
- Monitor and analyze key performance indicators (KPIs) to track progress and identify areas for improvement.
- Collaborate with cross-functional teams, including sales, marketing, supply chain, finance,and human resources, to align operational activities with overall business goals.
- Ensure compliance with company policies, regulatory requirements, and industry standards across all operational functions within the region.
- Identify opportunities for cost reduction, process optimization, and efficiency improvements to drive profitability and operational excellence.
- Manage budgetary responsibilities, including forecasting, budget planning, and expense control, to meet financial targets and objectives.
- Oversee service processes and systems, work order cycle, sales processes, warranty offerings and goodwill practices
- Understand and adhere to all company policies and procedures
- Thoroughly understand the operational processes, issues, challenges, best practices, people and customers within the industry
- Experience:

- Previous leadership experience within the heavy equipment service industry or one of Finning Canada’s operational facilities considered an asset
- Bachelor's degree in business administration, operations management, or related field is considered an asset
- Minimum of 5 years of experience in operations management, with at least 2 years in a regional or multi-site leadership role.
- Excellent communication and interpersonal skills, with the ability to interact effectively with employees, customers, and senior management.
- Knowledge of industry best practices, regulatory requirements, and quality standards relevant to the operational functions within the region.
- Ability to travel within the region.
- 8 - 10 years of previous supervisory or leadership experience

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

  • Regional Operations Manager

    3 months ago

    Edmonton, Canada Brock Group Full time

    Broad Function This position reports directly to General Manager on supporting and growing the business by providing job project management and support for multiple service offerings and/or projects. Regional resource and leader providing management and oversight for defined, larger, complex projects anywhere in the Region - or outside the region if business...

  • Regional Operations Manager

    6 months ago

    Edmonton, Canada Brock Canada Field Services Ltd Full time

    **Broad Function**: This position reports directly to General Manager on supporting and growing the business by providing job project management and support for multiple service offerings and/or projects. Regional resource and leader providing management and oversight for defined, larger, complex projects anywhere in the Region - or outside the region if...

  • Regional Operations Manager

    6 months ago

    Edmonton, Canada Brock Group Full time

    Broad Function This position reports directly to General Manager on supporting and growing the business by providing job project management and support for multiple service offerings and/or projects. Regional resource and leader providing management and oversight for defined, larger, complex projects anywhere in the Region – or outside the region if...

  • Regional Manager

    7 months ago

    Edmonton, Canada Aughdem Recruitment Full time

    **Company Bio**: Our client is one of Canada’s largest quick-service companies, recognized for their commitment to quality and exceptional customer service. Their widespread operations across the country have positioned them as a leader in the industry. They are currently seeking a Regional Manager to oversee their expansive operations in the Alberta...

  • Regional Operations Manager

    3 months ago

    Edmonton, Canada Edo Japan Full time

    **About Edo Japan**: Edo Japan is one of Canada's fastest-growing quick-service restaurants, serving over 11 million meals annually across more than 200 locations. Founded in Calgary, Alberta, in 1979, we blend traditional teppanyaki cooking with modern, chef-inspired cuisine. Our commitment to quality ingredients and legendary service is at the heart of our...

  • Regional Manager

    8 months ago

    Edmonton, Canada MAGNACHARGE BATTERY Full time

    **Magnacharge Battery** Regional Manager - Edmonton and surrounding area An excellent opportunity exists for an ambitious leader as a Regional Manager within a long-standing and firmly established region for a multinational battery distributor with a dedicated focus to the local markets. Job responsibilities will be to plan, promote and further develop...

  • Regional Operations Manager

    7 months ago

    Edmonton, Canada Groupe Touchette Inc. Full time

    **Job purpose - Region Prairies** Reporting to the National Operations Director, the **Regional Operations Manager for Prairies Provinces **guides the supervisors and warehouse managers of his/her region in their activities. He/she puts in place strategies and procedure in order to optimise efficiency and productivity in the distribution centers under...

  • Regional Operations Manager

    6 months ago

    Edmonton, Canada Medicentres Canada Inc. Full time

    **Job Location**:Edmonton AB - Clinic Support Office **Job Type**:Full-Time Permanent **Schedule**:Monday to Friday, 8:30 AM - 4:30 PM, occassional evenings and weekends as needed. Travel regularly throughout the region required. **COMPANY INFORMATION**: Looking to make a difference? Looking to join an incredible team? Medicentres is a growing network of...

  • Regional Operations Manager

    6 months ago

    Edmonton, Canada Mini Mall Storage Properties Full time

    Established in 2020, Mini Mall Storage Properties has been successfully acquiring storage facilities throughout North America with rapid expansion in the United States. We have a team of talented and diverse self-storage experts who span across 2 countries, 15 states, and 7 provinces to support and manage our rapid growth across North America. With over...

  • Regional Operations Manager

    5 days ago

    Edmonton, Alberta, Canada Lock Search Group Full time

    We are seeking a seasoned Regional Operations Manager to lead our industrial supply operations in Edmonton, AB. This is a key role that demands exceptional leadership skills, business acumen, and the ability to drive revenue growth.About UsLock Search Group is a national executive recruitment firm with a proven track record of delivering exceptional results...

  • Regional Operations Director

    3 weeks ago

    Edmonton, Alberta, Canada Brock Group Full time

    About the RoleWe are seeking a highly experienced and skilled Regional Operations Director to join our team at Brock Group. As a key member of our leadership team, you will be responsible for leading regional operations, ensuring successful project delivery, and driving business growth.Key ResponsibilitiesProject Management: Oversee multiple projects...

  • Regional Manager

    6 months ago

    Edmonton, Canada Grizzlytrek Group Full time

    At GrizzlyTrek, we prioritize investing in our people, cultivating strong relationships, and collaborating with our partners. This ensures that our talented and prepared individuals are matched with job opportunities that result in long-term success for both them and our business partners. **Job Description: Regional Manager - GrizzlyTrek Group Ltd.** -...

  • Prs Regional Operations Manager

    6 months ago

    Edmonton, Canada The Brick Full time

    Is this job for you?: Do you believe in putting the customer first? Are you a team player and do you have an incredible sense of leadership? Are you motivated by achievement goals? **WELCOME HOME!** Reporting to the Director of Stores, the **Regional Operations Manager **will be responsible for providing Operations and Merchandising support to The Brick...

  • Regional Manager

    5 months ago

    Edmonton, Canada Sentinel Storage Full time

    **FT - $55,000.00/year - $60,000/year based on experience + travel expenses + annual bonus potential** **Regional Manager** StorageVault Canada Inc. is a company of 7 storage brands; we have motivated, hard-working, team-oriented client service professionals developing their careers in the biggest self-storage company in Canada. Our Regional Managers...

  • Regional Manager

    3 months ago

    Edmonton, Canada StorageVault Full time

    **Regional Manager** **Annual Salary - $55,000-60,000/year based on experience + Annual bonus potential + Travel expenses** StorageVault Canada Inc. is a company of 7 storage brands; we have motivated, hard-working, team-oriented client service professionals developing their careers in the biggest self-storage company in Canada. Our Regional Managers...

  • Regional Sales and Operations Manager

    4 weeks ago

    Edmonton, Alberta, Canada Spencer Gifts - Spirit Halloween Full time

    **About Spencer Gifts - Spirit Halloween**We are a leading specialty retailer of gift, novelty and seasonal products, seeking an experienced professional to join our team as Regional Sales and Operations Manager.The estimated salary for this role is $62,000 - $80,000 per year, depending on location and experience.Job OverviewThe Regional Sales and Operations...

  • Regional Manager, Branch Operations

    6 months ago

    Edmonton, Canada CWB Financial Group Full time

    At CWB , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important...

  • Regional Operations Director

    4 weeks ago

    Edmonton, Alberta, Canada Mann International Travel & Tours & Insurance & Mortgage Group Ltd. Full time

    Job Title: Regional Operations DirectorJob Summary: We are seeking a highly skilled Regional Operations Director to join our team at Mann International Travel & Tours & Insurance & Mortgage Group Ltd.Key Responsibilities:Plan, organize, direct, control and evaluate daily operations to ensure the smooth functioning of our regional offices.Direct and advise...

  • Regional Manager

    6 months ago

    Edmonton, Canada Xylem Full time

    Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable...

  • Regional Manager

    6 months ago

    Edmonton, Canada All Weather Windows Residential Full time

    I’m ready. I want a challenge. I want the chance to work in a successful company who lives their corporate values. I’m ready to make my mark._ **_ Are you ready?_** Founded in 1978 and headquartered in Edmonton, Alberta, All Weather Windows Ltd. (AWW) is a dynamic leader in the window and door industry in Canada. Operations include two manufacturing...