Medical Office Assistant

7 months ago

View Royal, Canada Westshore Primary Care Society Full time

**Medical Office Assistant/Office Manager**

Location: View Royal

**Salary**: $24.00-$29.00 per hour

Benefits: Extended health, dental benefits after 6 month probation

Hours: Part-Time with ability to pick up

**Background**:
GROW Health, operated under the Westshore Primary Care Society (WPCS), is a clinic fo
- cused on providing primary healthcare services to the community. Grow Health is a team of doctors who specialize in Family Practice and Maternity Care in Victoria, BC. We work with other amazing teams of Nurses, Mental Health specialists and Medical Office staff, and have in-house Pediatric Specialists. We are also a teaching facility, supporting medical stu
- dents and residents.

At Grow, we strive to provide care in an open-minded, non-judgmental way. We embrace diversity, a holistic approach to health, use evidenced-based medicine, and, most im
- portantly, we want you to be at the center of the decisions we make together in the office.
We see people of all ages and stages and understand how everyone’s unique circumstance can be challenging at times.

**Responsibilities**:
The Medical Office Assistant/Office Manager will provide administrative support and office management to a core group of family physicians, as well as allied health team members in
- cluding a registered nurse and social MHSU workers. The MOA will play a key role in optimiz
- ing the delivery of care and ensuring a smooth workflow within the clinic. Responsibilities in
- clude, but are not limited to:

- Meeting Management for MOAs
- EMR Task Management (OSCAR, Accuro)
- Office Staff Schedules
- Quality Work Project Management
- Procurement and Vendor Management

**120 - 27 HELMCKEN ROAD, V IC TORIA, BC V8Z 5G5 ** | **WWW.WPCS.CA**

2
- Payroll with Employee Hour Submission
- Oversite of Staff Vacation Schedules and Sick Days
- MSP Payments for Physicians
- Supporting the MOAs by triaging patients, process and follow up on referrals, pa
- tient appointment scheduling and maintenance, prepping patients for procedures and exams, ensuring all meds/supplies are stocked, and other MOA duties.
- Msp, icbc, wcb and private billing for physicians
- On-boarding and scheduling of new staff, residents, physicians and locums
- Patient communication (website, newsletters etc)

**Qualifications Required**:

- Grade 12 education and graduation from a Medical Office Assistant course, plus 7+ years of recent related experience in a healthcare setting; or an equivalent combina
- tion of education, training, and experience
- Cultural safety training or willingness to participate
- 5 + years working with OSCAR EMR

**Specialized skills, knowledge, or certifications that would support this role**:

- Project management training such as CPAM/PMP
- Change management training such as PMBOK
- Proficient multitasker
- Passionate about positive workplace cultures and working with diverse groups
- Patient focused
- Conflict resolution and managing difficult conversations

If you are a motivated and organized individual with a passion for patient care and a desire to contribute to a growing healthcare clinic, we would love to hear from you.

GROW Health MOA Resume

**120 - 27 HELMCKEN ROAD, V IC TORIA, BC V8Z 5G5 ** | **WWW.WPCS.CA**

**Job Type**: Part-time

**Salary**: $24.00-$29.00 per hour

**Benefits**:

- Dental care
- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person

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