Credit & Collections Representative
5 months ago
Overview:
**Canadian Springs (PWNA)**
**Credit and Collections Representative**
**Compensation : $40000 - $50000 / annually**
Come join a dynamic team where you can
_evolve_ in a collaborative and inspiring workplace A
_family_ atmosphere, a paycheck every two weeks, deposited directly into your account and many
_benefits_
**Benefits**:
- Extended health care
- Dental care
- Disability insurance
- Life insurance
- Employee assistance program
- On-site parking
- Paid time off
- RRSP match
- Employee Stock Purchase Plan
- Tuition reimbursement
- Discount on water and other products
- Salary Increases and Advancement Opportunities
**Responsibilities**:
**Description**:
**Credit and Collections Representative**
**Compensation : $40000 - $50000 / annually**
**Type of position: Full-Time, Permanent**
**Schedule**:
**Work daytime Monday-Friday - you can be home in the evenings and weekends**
- We are currently looking for a Credit and Collections Representative to join our team remotely in Canada
**Responsibilities**:
- Investigate all past due invoices and submit all backup for payment
- Contact stores, work with drivers and dispatch to resolve past due invoices.
- Ensure customer deductions are analyzed, processed and recorded accurately
- Submit any unpaid invoices or invalid deductions into customer portal systems if required.
- Work and communicate effectively with Finance and Retail Sales Teams
- Comply to customer specific invoicing requirements and timelines for follow-up with a sense of urgency
- Problem solves complex billing issues and resolve them with your manager.
- Identify and drive process improvement for reducing administrative costs by streamlining processes and reducing deduction volume
Qualifications:
**Requirements**:
- Post-Secondary school diploma/degree in accounting or business-related field
- 2 to 3 years in collections working with retail or large commercial customers.
- Experience in online platform systems used for submitting claims and inquiries
- Self starter with strong analytical, organizational, and problem-solving skills
- Ability to effectively multi-task, prioritize and execute tasks in a timely manner and with accuracy
- Ability to work independently and as a team member
- Solid written and verbal communication skills
- Advanced Excel (Pivot/Vlookup a must) and Outlook skills required
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