Technical Support Specialist

7 months ago


Concord, Canada Gamma Windows and Walls International Inc. Full time

**About us**

Gamma USA, Inc. is a small business in CONSTRUCTION_ENGINEERING. We are professional and agile.

Our work environment includes:

- Modern office setting
- Food provided

**Responsibilities**:

- Troubleshoot technical issues and provide solutions to customers.
- Maintain customer records and document technical issues and resolutions.
- Assist customers with installation and setup of software and hardware products.
- Identify customer needs and provide appropriate solutions.
- Research new technologies and products to stay up-to-date on the latest industry trends.

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00-$80,000.00 per year

**Benefits**:

- Dental care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Concord, ON L4K 3S3: reliably commute or plan to relocate before starting work (required)

**Experience**:

- IT support: 3 years (required)

Licence/Certification:

- CompTIA A+ (preferred)

Work Location: In person



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