Technical Support Specialist

1 month ago


Concord, Canada Burnco Manufacturing Inc Full time

**Technical Support Specialist ( Bilingual English/Korean)**

Prodevco Robotic Solutions - Vaughan, ON

**Company summary**

Prodevco Robotic Solutions designs, builds and sells industrial robotic and CNC cutting equipment for the steel manufacturing industry.

The robotic equipment consists of an industrial 6-axis robot for handling the cutting tool, an industrial computer that converts the drawings into robot trajectories and displays the data for the operator, several sensors and electronic actuators and a mechanical system to handle the material to be cut.

The robotic equipment fabrication is done in our 185 000 square foot plant located in Vaughan, Ontario. The software development and remote support are done from both our offices, in Vaughan, Ontario and Saint-Georges, Québec.

Our clients using these equipment are mainly located in Canada and the United-States, in steel manufacturing plants.

**Mission and responsibilities**

The technical support department comprises a dynamic and versatile team of technicians who work to support our clients, mainly remotely but also at the client’s site when required. Using a suite of online software, specialists communicate with customers and their machines to resolve issues that may arise while using their robotic cell. Specialists are also called upon to visit customers during the installation of new cells or in order to deepen the diagnosis and provide direct assistance to the customer.

**Experience and qualifications**

To properly integrate the multidisciplinary team, the support specialist must have good knowledge of one or more of the following fields: Robotics, industrial mechanics, electricity and/or electronics. He must be comfortable communicating with clients in English, both verbally and in writing.

**Being able to communicate in Korean, both verbally and in writing, is required for this position, which might include technical as well as administrative translating tasks.**

A college degree in one of the following fields is preferred:

- Industrial Electronics Technology
- Computerized Electronic Technology
- Industrial Maintenance Technology
- Mechanical Engineering Technology

Any related training or experience will be considered.

**Workplace and conditions**
- Offices located in Vaughan, Ontario and Saint-Georges, Québec
- Full time position
- Must be able to travel in all of North America
- Travel time and related expenses are paid

Pay: $18.05-$28.95 per hour

Expected hours: 44 per week

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2024-11-14
Expected start date: 2024-12-02



  • Concord, Canada Reesink Canada Full time

    **Reesink Dealership Network** **Reesink Canada Wholesale** **Position: Product Support Specialist** **Location: Remote** **YOU matter to US! If you are looking to join a company of motivated people who make a difference, you've found us! If your skills align with our position description below, we are looking forward to hearing from you!** *** **This...


  • Concord, Canada Mirion Technologies Full time

    **Job Summary**: The Health Physics Technical Support Specialist is involved in multiple activities related to documentation, support and maintenance of products from Mirion Technologies’ Detection & Measurement Division with a focus on the Contamination & Clearance Health Physics product portfolio developed, produced and serviced by Mirion Technologies...


  • Concord, Ontario, Canada Sherwood Electromotion Inc. Full time

    OverviewSherwood Electromotion Inc. is a dynamic and innovative company that requires a highly skilled professional to ensure the smooth execution of purchase orders. Our ideal candidate will be responsible for identifying and resolving supply chain constraints, collaborating with stakeholders and vendors, and verifying materials meet technical...


  • Concord, Canada SharpLight Technologies Full time

    **Company Description**: With great pleasure, we introduce to you the SharpLight Technologies Family. Over 20 years ago in Rishon LeZion, we envisioned creating a unique brand centered around pioneering proprietary and revolutionary medical aesthetics technologies that would change people’s lives, and that we did. While adopting the highest standards in...


  • Concord, Canada Alliance Group & Staffing Full time

    **Job Summary** **Duties** Communicate in a timely manner with technicians/ OEM’s Conduct seminars, workshops, individual training sessions Assist techs to setup laptops and troubleshoot Help trainees to develop practical skills and knowledge by providing hands-on training Maintain up-to-date knowledge of the latest technological trends and...


  • Concord, Ontario, Canada Pack-Smart Inc. Automation Full time

    Job DescriptionWe are hiring a skilled Technical Automation Specialist to join our team at Pack-Smart Inc. Automation.About UsPack-Smart Inc. Automation is an extraordinary and dynamic company that engineers innovative solutions for the industry.Key ResponsibilitiesYou will install and commission cutting-edge automated packaging machinery, ensuring seamless...


  • Concord, Canada TCAT Div of Toromont Industries Ltd Full time

    The Mining Technology Support Specialist will act as the regional expert to support and implement Mining technologies. As a key member of the Mining technology local support team, he will be the first point of contact and act as a consultant for his local customers and branch technicians. **As a Mining Technology Support Specialist, YOU will...


  • Concord, Canada REX POWER MAGNETICS Full time

    Education: Bachelor's degree - Experience: 5 years or more **Tasks**: - Promote sales to existing clients - Identify and solicit potential clients - Assess client's needs and resources to recommend the appropriate goods or services - Develop reports and proposals to illustrate benefits from use of good or service - Deliver sales presentations - Prepare and...

  • IT Support Technician

    6 months ago


    Concord, Canada CG Technologies Corp. Full time

    Join our team as an IT Support Desk Specialist and become a crucial part of our organization's success. In this role, you'll have the opportunity to make a real impact on the day-to-day operations of the company by providing outstanding technical support to our customers. You'll work closely with our customers to diagnose and resolve any technical issues...


  • Concord, Canada Yorkville University Full time

    About Us: The same philosophy of personal attention that distinguishes Yorkville Education Company as a leading provider of post-secondary education makes us an exceptional place to work. We are a progressive and modern institution, responding to the needs of current and future students and implementing the best technology solutions to empower our work. We...

  • IT Support Technician

    6 months ago


    Concord, Canada CG Technologies Corp. Full time

    Join our team as an IT Support Desk Specialist and become a crucial part of our organization's success. In this role, you'll have the opportunity to make a real impact on the day-to-day operations of the company by providing outstanding technical support to our customers. You'll be the first point of contact for IT-related inquiries and will work closely...

  • IT Support Specialist

    3 weeks ago


    Concord, Canada DEG Services Full time

    **Key Responsibilities**: - **Hardware Support**: - Troubleshoot hardware concerns, including keyboards, monitors, and desk phones. - Manage user workstation setup, relocation, and cable organization. - Coordinate and manage warranty repairs and replacements. - **Software and Operating Systems Support**: - Optimize workstation configurations and...


  • Concord, Canada Mirion Technologies (Canberra CA) Ltd Full time

    **Core Duties/Responsibilities**: - Perform hands-on equipment troubleshooting and repair in the field and in the Concord factory, as applicable. - Provide customer support in the installation, modification, training, consulting, and repair of complex computer based nuclear research instrumentation. - Provide engineering and consulting support for nuclear...


  • Concord, Ontario, Canada VM Food Group Full time

    VM Food Group is seeking a highly skilled Administrative Support Specialist to join our team. About Us We are a fast-growing company in the manufacturing industry, specializing in oatmeal and other hot cereal products. Our goal is to deliver innovative solutions to businesses of all sizes across North America.Job Summary As an Administrative Support...

  • Automation Specialist

    4 months ago


    Concord, Canada Guillevin International Full time

    Automation Specialist Status: Regular, Full time Location: Concord, Ontario - Job Description **MAIN RESPONSIBILITIES**: - Provide pre-sales and after-sales support - Building quotations and proposals based on customer requirements - Be the main technical customer interface for solution selling and work closely with Regional suppliers - Introduce and...

  • Data Analyst

    7 months ago


    Concord, Canada Flowmetrix Technical Services Full time

    POSITION: DATA ANALYST **LOCATION: CONCORD, ON** **REPORTS TO: ENGINEERING SERVICES MANAGER** **Who You Are**: You are an inquisitive Data Analyst with strong mathematical skills, analytical reasoning, and understanding of hydraulic principles. You are action-oriented, manage time effectively, and employ innovative problem-solving techniques to achieve...

  • Technical Expediter

    2 weeks ago


    Concord, Canada Sherwood Electromotion Inc. Full time

    The Technical Expediter ensures the complete and timely execution of purchase orders by identifying and resolving supply chain constraints or delays. This role emphasizes timely purchase order acknowledgments, on-time deliveries, and collaboration with stakeholders and vendors to meet agreed delivery dates within an engineering and manufacturing...

  • Technical Expediter

    2 weeks ago


    Concord, Canada Sherwood Electromotion Inc. Full time

    The Technical Expediter ensures the complete and timely execution of purchase orders by identifying and resolving supply chain constraints or delays. This role emphasizes timely purchase order acknowledgments, on-time deliveries, and collaboration with stakeholders and vendors to meet agreed delivery dates within an engineering and manufacturing...

  • Technical Trainer

    6 months ago


    Concord, Canada TCAT Div of Toromont Industries Ltd Full time

    The Technical Trainer, Heavy Equipment will provide valuable support to our Technicians and our Customers through top technical expertise on our Caterpillar Product Line, in addition to developing and delivering industry leading technical training for Heavy Equipment. **As a Technical Trainer, YOU will experience**: - Working within one of the safest...

  • Technical Recruiter

    6 months ago


    Concord, Canada TCAT Div of Toromont Industries Ltd Full time

    Our Technical Recruiter will take a strategic and hands-on approach to make connections between top talent and opportunities at Toromont Cat - including our Quebec Operations. Our Technical Recruiter will source, identify, recommend and influence hiring managers in the selection process. This role will effectively drive business goals and ensure Toromont Cat...