Guest Experience Manager
3 months ago
**Duties**:
- Creating VIPs at the restaurant and making this one of the most hospitable places to be
- Answering phone calls and directing them to the appropriate department or person
- Greeting guests as they arrive and checking them in
- Assisting guests with any questions or concerns they may have during their stay
- Providing information about amenities and services
- Handling guest complaints or issues in a professional and timely manner
- Processing payments and maintaining accurate records
Qualifications:
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Excellent communication skills, both verbal and written
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Understand hospitality and what it means to create five star guest experiences for new and recurring guests. Making them remember your face and you being the face of the restaurant.
**Benefits**:
- Competitive pay
- Opportunity to take over reservations/event coordinating
To apply, please go to:
Thank you,
Kevin
**Job Types**: Full-time, Part-time, Permanent
Pay: $18.00-$25.00 per hour
**Benefits**:
- Company events
- Flexible schedule
- On-site parking
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Woodbridge, ON L4L 0B7: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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