Retail Department Manager

5 months ago

Woodbridge, Canada ATLAS MACHINERY SUPPLY LTD Full time

The Customer Experience Manager (CXM) inspires and drives the sales-merchandising culture at retail and sales-merchandising imperatives within each department. They take the lead in coaching and strive to consistently deliver the Atlas Experience. The CXM will also partner with the B2B Sales Team to provide a steady stream of lead referrals from the retail floor to the B2B team through coaching 3Ps.
The CXM will also have a meticulous eye for merchandising and ensure that retail sales per square foot is maximized through daily full, attractive, interactive displays that are in line with the Section Perfection Playbook. They will also work directly with the purchasing and Retail Operations Team to support having the right products, in stock, at the right price. As a leader, the CXM will be an ambassador for Atlas Core Values in all they do.
**Duties/Responsibilities**:
- Establish quarterly goals with associates and benchmark success using the Developmental Check-In tool.
Deliver the 3Ps sales model. Demonstrate and coach weekly focus topics.
Create individual 3Ps development plans for each CXA.
Perform associate sales analysis on established KPIs using available reports and tools. Share insight with the leadership team to help enrich coaching conversations and goal setting.
Coach team to filter customers through appropriate sales channels. “Feed” the B2B sales pipeline internally through associate lead referrals.
Lead associates within the PODs to establish team-based culture for sales growth and team learning.
Partner with Vendor Reps, Purchasing and Marketing on sales execution for flyers and seasonal promotions.
Cascade knowledge of all promotions to the POD and develop promotional tactics the team will use to maximize sales.
Perform brand sales analysis. Develop insights to share with purchasing.
Partner with vendors, marketing and sales staff to deliver successful and memorable Atlas Events.
Create and coordinate break and holiday schedules that ensure that there is always floor coverage.
Team sense of urgency picking up phone calls within 3 rings.
Work closely with the Retail Operation Team to make sure store inventory-display replenishment is taking place on a daily basis. Identify issues with auto-replenishment through immediate post auto-replen process and assist with mapping min/max for new skus.
Perform daily POD Standards walks and take direct and/or delegate corrective action on deficiencies.
Work closely with the purchasing team to adjust min/max reorder levels when observing out of stock items within the store.
Partner with GM, Retail Ops and Marketing to create merchandising plans seasonally to keep displays fresh and relevant for the season and upcoming sales and events.
All inventory displayed should have visible pricing and every available inch of space should be optimized daily.
Identify product knowledge (PK) gaps in the POD and structure training within house experts and vendors.
Actively listen to associate interactions on the sales floor and on the phone for training and coaching opportunities. Close these gaps and/or partner with Lead or knowledgeable associate to provide training.
Assist with interviews and onboarding new hires.
Perform keyholder and management duties opening and closing the store.
Tour the sales floor first thing in the morning, periodically throughout the day and at closing to identify and resolve issues. Escalate to appropriate channel where applicable.
Recognize security risks, follow loss prevention best practices and involve necessary stakeholders as needed.

**Skills/Abilities**:
- 5 year’s retail management experience with power tools or equivalent preferred.
Excellent communication and interpersonal skills, including the ability to quickly build rapport with both customers and co-workers.
Ability to work both independently and in a team setting.
Ability to work in a fast-paced environment by demonstrating flexibility and adapting to last minute changes.
Strong attention to detail and accuracy.
Analytical ability to extract insights from data and reports to inform decisions.
Ability to work self directed and set priorities in line with overall company objectives.
Ideal Team Player. Focused on Team Goals and team contributing individual performance.
At Atlas, we are committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Atlas is an equal opportunity employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital requirements, disability, or any other protected status. We conduct our business with the highest ethical standards. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and our AODA policy, a request for accommodation will be accepted as part of the hiring process. If you are an individual who has a disability that requires accommodation to apply, rea

  • Department Sales Manager

    5 months ago

    Woodbridge, Canada Golf Town Operating Limited Partnership Full time

    **Our grass is greener...** **It’s no secret that our people love golf. What you may not know is that Golf Town is a place where golf enthusiasts can put their love of the game to use, building and sharing their knowledge of the latest industry trends. We work together in a highly professional environment, spreading passion for the game through our Green...

  • Customer Service Assistant Department Manager

    5 months ago

    Woodbridge, Canada Longo's Full time

    Longo’s is committed to maintaining an environment where team members have a place to grow and pursue excellence. We are a Canadian, family owned, independent food retailer which has grown and prospered since 1956. Our team members are dedicated to exceeding customer expectations by offering the best food experience to every customer, every time Would you...

  • Retail Supervisor

    5 months ago

    Woodbridge, Canada Treasure Hunt Full time

    Treasure Hunt is a department store located in Vaughan. We sell brand name merchandise at extreme value prices and constantly receive new deals! **Responsibilities**: - Provide support to the Store Manager - Maintain clean appearance of a well-organized store - Perform or follow-up on all delegated tasks, including, but not limited to, merchandising,...

  • Retail Store Manager

    4 weeks ago

    Woodbridge, Ontario, Canada Arman Esso Full time

    Job SummaryAs a Retail Store Supervisor at Arman Esso, you will be responsible for overseeing the daily operations of our retail store. This includes managing sales teams, hiring and training staff, and ensuring excellent customer service.Key Responsibilities- Assign sales workers to duties and supervise their performance- Hire and train or arrange for...

  • Retail Operations, Manager

    6 months ago

    Woodbridge, Canada Adidas Full time

    Purpose & Overall Relevance for the Organization Manager, Operations drives the operational efficiency for all Canada Retail stores to optimize the consumer journey and meet conversion objectives. Responsible for implementation of both back-of-house and front-of-house processes to deliver a premium brand experience for our associate and consumer.- Key...

  • Visual Merchandising Manager, Trade

    2 months ago

    Woodbridge, Canada adidas Full time

    PURPOSE Create and drive the vision and strategy of the Visual Excellence for the adidas brand in Canada at both retail and key wholesale locations.- KEY RESPONSIBILITIES - Shape the consumer journey for stores in order to maximize sales across the fleet through optimal fixture and space layout. - Support retail and wholesale visual training materials,...

  • Project Manager

    3 months ago

    Woodbridge, Canada Visual Elements Manufacturing Full time

    We don’t have a factory, we have a workshop. We don’t just use our hands, we engage our minds. While some serve clients, we forge partnerships. While others fill orders, we provide solutions. Visual Elements is a value-added manufacturer of custom retail fixtures, components and visual merchandising products based in Toronto. We work closely with...

  • Store Manager

    6 months ago

    Woodbridge, Canada Value Mobile Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Work setting**: - Urban area - Retail business **Tasks**: - Manage staff and assign duties - Determine merchandise and services to be sold - Implement price and credits policies - Locate, select and procure merchandise for resale - Develop and implement marketing strategies - Plan budgets...

  • Store Manager

    3 weeks ago

    Woodbridge, Canada Value Mobile Full time

    Education: - Expérience: - **Education**: - College/CEGEP - ** Work setting**: - Urban area - Retail business - ** Tasks**: - Manage staff and assign duties - Determine merchandise and services to be sold - Implement price and credits policies - Locate, select and procure merchandise for resale - Develop and implement marketing strategies - Plan...

  • Store Manager

    2 months ago

    Woodbridge, Canada Cellular Point Full time

    Education: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years **Work setting**: - Urban area - Retail/wholesale establishment/distribution centre **Tasks**: - Manage staff and assign duties - Study market research and trends to determine consumer demand, potential sales...

  • National Sales Manager

    6 months ago

    Woodbridge, Canada aarti impex inc Full time

    Education: Bachelor's degree - Experience: 3 years to less than 5 years **Tasks**: - Conduct performance reviews - Plan and control budget and expenditures - Work with the marketing department to understand and communicate marketing messages to the field - Determine strategic planning related to new product lines - Establish organizational policies and...

  • Sales Associate

    5 months ago

    Woodbridge, Canada Magnotta Winery Full time

    Retail Sales Associate, Part-Time If you are interested in furthering your wine, beer and spirits knowledge and enjoy customer service, then we want to hear from you! Magnotta Winery Corporation is hiring a part-time Sales Associate for our Mississauga store location. In this role, you will play a vital role in providing exceptional customer experience by...

  • National Sales Manager

    3 months ago

    Woodbridge, Canada aarti impex inc Full time

    Education: - Expérience: **Education**: - Bachelor's degree **Tasks**: - Conduct performance reviews - Plan and control budget and expenditures - Work with the marketing department to understand and communicate marketing messages to the field - Determine strategic planning related to new product lines - Establish organizational policies and procedures in...

  • Manager, Sales and Distribution

    6 months ago

    Woodbridge, Canada Value Mobile Full time

    Education: Bachelor's degree - Experience: 3 years to less than 5 years **Work setting**: - Private sector **Tasks**: - Arrange training for staff - Conduct performance reviews - Plan and control budget and expenditures - Work with the marketing department to understand and communicate marketing messages to the field - Establish organizational policies and...

  • Manager, Sales and Distribution

    2 months ago

    Woodbridge, Canada Value Mobile Full time

    Education: - Expérience: **Education**: - Bachelor's degree **Work setting**: - Private sector **Tasks**: - Arrange training for staff - Conduct performance reviews - Plan and control budget and expenditures - Work with the marketing department to understand and communicate marketing messages to the field - Establish organizational policies and...

  • General Labour

    5 months ago

    Woodbridge, Canada Magnotta Winery Full time

    The hours of work for this position are Wednesday to Saturday from 9:00 am to 5:00pm and Sunday from 11:00am to 6:00pm. Magnotta Winery offers a competitive pay, paid time off and, group benefits program. **What You Will Do**: - Perform tasks on the assembly bottling line when required - Monitor and inspect bottling line for quality control and...

  • Retail Supervisor- Copy, Print and Marketing

    6 months ago

    Woodbridge, Canada Staples Canada Full time

    : 1263991 **Position Summary**: The Copy & Print Centre (CPC) Supervisor oversees the operations of the Copy & Print Centre. Accountable for driving sales and margin. Responsible for coaching and providing high quality instruction to the CPC Associates. Manages daily performance of direct reports and ensures ongoing performance development. Takes an active...

  • Information Technology Manager

    2 months ago

    Woodbridge, Canada Big Al's Full time

    **Company Overview**: We are a premier company in the aquatic sector, focused on designing, manufacturing, and distributing top-tier products for aquarium and pet enthusiasts globally. Dedicated to innovation and excellence, we are looking for a Information Technology (IT) Manager to join our dynamic team. **Job Purpose**: The IT Manager will oversee and...

  • Coordinator - Operations Department

    3 months ago

    Woodbridge, Canada Canadian Choice Windows & Doors Full time

    **Job Overview**: **Key Responsibilities**: As a Coordinator, your primary responsibilities will include: 1. Consumer Relations & Brand Protection: - Address consumer concerns promptly and professionally. - Provide regular updates and detailed reports on on-site and service matters. - Resolve issues and reinforce brand relationships through effective...

  • Store General Manager

    5 months ago

    Woodbridge, Canada Golf Town Operating Limited Partnership Full time

    **Our grass is greener...** It’s no secret that our people love golf. What you may not know is that Golf Town is a place where golf enthusiasts can put their love of the game to use, building and sharing their knowledge of the latest industry trends. We work together in a highly professional environment, spreading passion for the game through our Green...