Business Operations Analyst

2 months ago

Halifax, Canada Manulife Full time

We are looking to hire a highly motivated Business Operations Analyst to join our team. The role will include leading the reporting of key metrics for various audiences including Senior Leadership. You will develop and maintain documentation for data and workflow improvement projects and collaborate with multi-functional teams to promote self-serve reporting for our various collaborators. Additionally, you will implement automation and workflow improvements to advance data-driven programs we deliver as a team.

**Position Responsibilities**:

- Lead the collection, validation and reporting of KPIs and metrics for various forums including monthly operational reporting for senior leadership.
- Develop and maintain team documentation when solutioning for data and workflow improvement projects.
- Partner with multi-functional teams to promote self-serve reporting and enable citizen developers through consultation and knowledge transfer.
- Implement automation and workflow improvement solutions via Microsoft Power Platform tools to assist in the overall team mandate of operationalizing data decision making tools via Power BI.
- Stay up-to-date with data and business analysis standard methodologies and emerging trends in data-decision-making-tool development/design.

**Required Qualifications**:

- Minimum 2 years of progressive experience providing operations support in an analyst capacity.
- Good communication skills, both written and spoken.
- Demonstrable ability to proactively ask questions, analyze and influence, rather than merely react, and deliver.
- Demonstrable experience in delivering data decision making tools through Power BI.
- Experience in solutioning workflow enhancement and automation through Microsoft Power Platform tools such as Power Apps & Power Automate.
- User Acceptance Testing experience.

**Preferred Qualifications**:

- Knowledge of Manulife & John Hancock Retirement products systems and operations.
- Knowledge of the Retirement Operations record keeping systems, workflows and CRM tools.
- Understanding of the financial/retirement regulatory environment.

When you join our team:

- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.

**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
We build a business that benefits all customers and has a positive social and environmental impact.

**About Manulife and John Hancock**

**Manulife is an Equal Opportunity Employer**

**Primary Location**

Halifax, Nova Scotia

**Working Arrangement**

Hybrid
**Salary range is expected to be between**

$48,075.00 CAD - $80,125.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short

  • Business Analyst

    6 months ago

    Halifax, Canada IMP Group Full time

    **A workplace that’s invested in your success. A team that truly values one another. You should be a part of our culture, too. Are you ready to expand your capabilities and join a team of talented and supportive IT experts? If so, IMP** **Solutions is right for you.** **The Opportunity**: At IMP Solutions, we provide IT products, and IT and business...

  • Data Analyst

    3 months ago

    Halifax, Canada Black Business Initiative Full time

    **Position Profile** The Black Business Initiative (BBI) is the longest serving Black business development initiative in Canada. We work to address the unique needs confronting Black businesses in Atlantic Canada and to build the community capacity of Black communities across Canada. Since its inception, our organization has grown to be a catalyst for job...

  • Business Analyst

    7 months ago

    Halifax, Canada Province of Nova Scotia Full time

    **Department**:Public Service Commission **Location**:HALIFAX **Type of Employment**:Term **Union Status**:Exclusion - Non Union - NSPG **Closing Date**:23-Aug-23 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: The Public Service Commission (PSC) is a modern client-centric human resources organization within the Nova Scotia Public...

  • Business Solutions and Operations Analyst

    3 months ago

    Halifax, Canada BGIS Full time

    Who We Are The **Business Solutions and Operations Analyst **is accountable for data verification, reporting and analysis, system configurations, business requirements gathering, Pcard and accurate invoicing for our BGIS clients. **KEY DUTIES & RESPONSIBILITIES - Provides Account Operations & Systems support to BGIS Clients and Client Account Team...

  • Digital Transformation Business Analyst

    2 weeks ago

    Halifax, Nova Scotia, Canada Royal Bank of Canada Full time

    Business Systems Analysis Role OverviewWe are seeking an experienced Digital Transformation Business Analyst to join our team at the Royal Bank of Canada (RBC). As a key member of our Technology and Operations department, you will play a critical role in driving business growth and improvement through data-driven decision-making.

  • Business Analyst

    6 months ago

    Halifax, Canada Citco Full time

    **About Citco**: The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape...

  • Senior Business Analyst

    4 weeks ago

    Halifax South, Canada Fraser Health Authority Full time

    Salary The salary range for this position is CAD $38.12 - $54.80 / hour Job Summary We have an exciting opportunity for a Full Time Senior Business Analyst to join our team in Surrey, B.C. Your strong logical thinking and troubleshooting skill, combined with a passion of working in the healthcare industry will assure your success in this role. The...

  • Senior Business Analyst

    4 weeks ago

    Halifax South, Canada Fraser Health Authority Full time

    SalaryThe salary range for this position is CAD $38.12 - $54.80 / hour Job SummaryWe have an exciting opportunity for aFull Time Senior Business Analystto join our team inSurrey, B.C.Your strong logical thinking and troubleshooting skill, combined with a passion of working in the healthcare industry will assure your success in this role.The Senior Business...

  • Business Analyst

    6 months ago

    Halifax, Canada JDI IT Full time

    **BUSINESS ANALYST** Location: Halifax Are you curious about how technology and processes drive business and innovation? You don’t need to have a technical background to grow into the IT world. If you are motivated by connecting with others and leading change this is an opportunity to spread your wings in a new, diverse, and critical position within a...

  • Business Systems Analyst

    5 days ago

    Halifax, Canada Genpact Full time

    Job Description - Principal Consultant, Business System Analyst (ITO086392)Principal Consultant, Business System Analyst - ITO086392Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire...

  • Senior Business Analyst

    4 weeks ago

    Halifax South, Canada Fraser Health Authority Full time

    Salary The salary range for this position is CAD $38.12 - $54.80 / hour Job Summary Drive healthcare innovation as a Senior Business Analyst at Fraser Health! In this Permanent, Full-time  role, you'll be pivotable in leading Business Process Reengineering initiatives as part of our Health Informatics - Clinical Ancillary Services team. You will utilize...

  • Business Analyst

    2 weeks ago

    Halifax, Canada Nova Scotia Health Authority Full time

    **Req ID**:193614** **Location**:Central** Zone,**Halifax Infirmary Robie Street Entrance - QEII** **Department**:MED Sr Dir Medical Affairs** **Type of Employment**:Permanent**Hourly FT** (**100%**) x**1** **Management/Non Union** P**osition** **Posting Closing Date**:31-Dec-24** Nova Scotia Health is the largest provider of health services in Nova Scotia,...

  • Business Systems Analyst

    1 month ago

    Halifax, Canada Genpact Full time

    Job Description - Principal Consultant, Business System Analyst (ITO085705)Principal Consultant, Business System Analyst - ITO085705Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire...

  • Senior Business Analyst

    4 weeks ago

    Halifax South, Canada Fraser Health Authority Full time

    SalaryThe salary range for this position is CAD $38.12 - $54.80 / hour Job SummaryDrive healthcare innovation as a Senior Business Analyst at Fraser Health!In thisPermanent, Full-timerole, you'll be pivotable in leading Business Process Reengineering initiatives as part of our Health Informatics - Clinical Ancillary Services team. You will utilize your...

  • Senior Business Analyst

    2 months ago

    Halifax, Nova Scotia, Canada Royal Bank of Canada Full time

    Job SummaryWe are seeking a skilled Business Analyst to join our team at Royal Bank of Canada. As a Business Analyst, you will play a key role in analyzing, translating, and documenting requirements for IT development teams. Your strong analytical and problem-solving skills will enable you to deliver high-quality solutions that meet the needs of our...

  • Business Analyst

    6 months ago

    Halifax, Canada Government of Nova Scotia Full time

    **Competition #**: 42210 **Department**: Cyber Security & Digital Solutions **Location**: HALIFAX **Type of Employment**: Permanent **Union Status**: NSGEU - NSPG **Closing Date**: 22-Apr-24 (Applications are accepted until 11:59 PM Atlantic Time) Who We Are Welcome to the Department of Cyber Security and Digital Solutions (CSDS), the guiding force...

  • Business Analyst

    6 months ago

    Halifax, Canada Province of Nova Scotia Full time

    **Department**:Cyber Security & Digital Solutions **Location**:HALIFAX **Type of Employment**:Permanent **Union Status**:NSGEU - NSPG **Closing Date**:22-Apr-24 (Applications are accepted until 11:59 PM Atlantic Time) **Who We Are**: Welcome to the Department of Cyber Security and Digital Solutions (CSDS), the guiding force behind digital transformation...

  • Cybersecurity Operations Analyst

    4 months ago

    Halifax, Canada IMP Group Full time

    **IMP Group is a privately-held investment corporation, working to support our diverse business divisions to develop and deliver substantial value and growth in industries ranging from aerospace to hospitality. At IMP, we know our employees are central to our business success and so we cultivate and support our teams to be strategic, competitive,...

  • Senior Business Analyst

    4 weeks ago

    Halifax South, Canada Fraser Health Authority Full time

    Salary The salary range for this position is CAD $38.12 - $54.80 / hour Job Summary Your strong logical thinking and troubleshooting skill, combined with a passion of working in the healthcare industry will assure your success in this role. The Senior Business Analyst is responsible for providing leadership in Business Process Reengineering concepts,...

  • Business Systems Analyst

    1 month ago

    Halifax, Canada Genpact Full time

    Job Description - Principal Consultant, Business System Analyst (ITO085709)Principal Consultant, Business System Analyst - ITO085709Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire...