Business Analyst

5 months ago

Halifax, Canada Citco Full time

**About Citco**:
The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

**About the Team & Business Line**:
Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

**About You**:

- You will have an undergrad degree in Finance, Accounting, Economics, Mathematics, Computer Science, Information Systems, or related field
- Exceptional communications skills, both written and oral
- Ability to work independently
- Positive attitude
- Strong understanding of the Hedge Fund Industry (Reconciliation, Fund Accounting, Pricing, Investor Relations etc.)
- Experience working in an Agile environment
- Understanding of the benefits of Business Process Management, Machine Learning, and Intelligent Automation
- Able to work with multiple stakeholders to produce clearly articulated requirements for projects
- Create user stories, acceptance criteria, design documentation, and process flows in order to clearly communicate a set of functional requirements
- Create and execute test plans in Dev/QA/UAT Environments
- Prepare and manage technical/user documentation for projects
- Designs, evaluates, and monitors key metrics with business partner
- Create interactive reports in Qlik/Tableau/Power BI/Alteryx
- Assets:

- Advanced MS Excel Skills
- Macro development experience in VBA
- Familiar with Database Systems (SQL/NoSQL)
- Financial product knowledge and knowledge of Fund Administration
- Understanding of agile project management
- Knowledge of JIRA and Confluence
- Familiar with cloud technology

**Key Competencies**
- Adaptability
- Quality and Risk Management
- Problem Solving
- Communication
- Teamwork
- Drive for Results
- Attention to Detail

**Our Benefits**

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

**About the Role**:
The Business Analyst will be a key member of the Intelligent Automation (IA) team and will play an integral role in designing and delivering automated processes within the Citco Group. The business analyst will work with the process owners and business unit representatives to optimize and digitize operational processes in order to deliver bottom-line results for Citco

**Your Role**:

- You will carry out elicits, captures, analyzes, refines, articulates and documents business requirements, user stories, acceptance criteria and software documentation.
- Work with business SMEs and technical team to brainstorm solutions and assess feasibility.
- Create and review solution design documents clearly articulating as-is and to-be states.
- Document and communicate business outcomes and gains from proposed solutions.
- Document best practices, create SOPs, standard templates and project governance guidelines for executing automation projects and automation Platform as a Service.
- Perform all aspects of the project life cycle including but not limited to: scoping, analyzing, developing solutions, reviewing deliverables, from executing to implementing change.
- Work with Process Owners and Business Leads to rollout completed solutions to target teams/offices.
- Own product backlog maintenance and grooming.
- Participates in Scrum stand-up meetings, backlog grooming sessions, review and retrospective meetings.
- Weekend testing may be required for releases (new functionality, bugs, enhancements, upgrades); generally, one or two releases are scheduled per quarter.

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