Senior Business Analyst

Salary

The salary range for this position is CAD $38.12 - $54.80 / hour
Job Summary

Drive healthcare innovation as a Senior Business Analyst at Fraser Health

In this Permanent, Full-time  role, you'll be pivotable in leading Business Process Reengineering initiatives as part of our Health Informatics - Clinical Ancillary Services team. You will utilize your expertise in consulting, planning, and technical analysis to support our busy technical portfolio across key clinical departments like Pharmacy and Lab.

In this role, you will:

Support the implementation of specialized electronic clinical solutions for the Pharmacy and Laboratory departments.
Contribute to key portfolio activities, including operational support for systems, developing documentation such as workflows and requirements gathering, and mentoring team members.
Act as a liaison for clinical areas to address technical needs while adhering to best practices in information technology and change management.
Utilize your knowledge of health informatics, business processes, technologies, and applications to translate business needs into application requirements.
Enhance operational support and sustainment of enterprise systems within the portfolio.

Ideal Candidate:

Demonstrated proficiency in logical reasoning and troubleshooting.
Extensive experience in health informatics and project management.
Business Analysis Professional certification is an asset.

Bring your passion, love of technology and desire to make a difference in healthcare to Fraser Health.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Senior Business Analyst is responsible for providing leadership in Business Process Reengineering concepts, methods and technologies.  Leads the analysis and documentation of business requirements for client-facing and internal Informatics services delivery processes for business, clinical, and systems support services within Fraser Health.  The Senior Business Analyst will be engaged in multiple initiatives and will be responsible for project planning, business requirements gathering, data analysis and supporting the execution of projects and change management.  Provides leadership and acts as an escalation point for Business Analysts to assist in resolving complex problems.
Responsibilities

Provides strategic planning support and change management services by leading and providing senior level support and guidance in streamlining business processes and best practices for health and corporate information systems capture and utilization.
Leads, develops, and maintains the business processes necessary to facilitate care provider access to health and corporate information systems by conducting feasibility studies and determining user requirements for the uptake of health and corporate information functionality or systems. Leads, coordinates and/or participates in initiatives and process redesign that supports and follows the service management methodology.
Provides senior level business analysis by carrying out work flow analysis, developing business information requirements and models, defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.
Provides health information systems projects responsibility, under the direction of the Lead or Portfolio Manager, by performing business systems analysis support. Will lead small projects and provide project management guidance to Business Analysts.
Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications.
Develops Service Level Agreements between Informatics and assigned business areas to support the movement of projects to operational status, maintenance, and support.
Resolves operational issues with health information systems as identified internally or externally from the Informatics Customer Service desk.
Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Informatics and assigned business areas within Fraser Health.
Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team.

Qualifications

Education and Experience

Bachelor's Degree in Health Information Systems Management or a related field or an equivalent combination of education, training, and experience. Three (3) to five (5) years of recent, related experience in a medium to large sized organization. Experience with health and corporate information systems.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities
Demonstrated knowledge of health and corporate information systems.
Ability to analyze business processes and business specifications.
Knowledge of systems analysis, design and development life cycle theory, concepts and practices.
Ability to develop innovative system/computing technology approaches and
solutions for customer business needs.
Analytical reasoning and problem solving skills.
Ability to communicate effectively both verbally and in writing.
Ability to deal effectively with others.
Ability to organize and prioritize work.
Ability to work independently and as a member of a team.
Physical ability to perform the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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IMPORTANT: Recruitment scam warning
Please be on alert for potential recruitment scams. We are aware of recent scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment at any point during our recruitment process.