Conference Service Coordinator

6 months ago


Vancouver, Canada Pinnacle Hotel Vancouver Harbourfront Full time

Job Summary:
We are seeking a detail-oriented Conference Services Coordinator to join our team. The Conference Services Coordinator will be responsible for providing administrative support to the Conference Service Managers as well as ensuring up-to-date and timely communication is distributed to all operational areas with respect to in-house and upcoming events. The position is eligible to participate in the Sales & Marketing team bonus plan.

**Duties**:

- Promptly provide administrative support to Conference Service Managers, including preparing floorplans, Banquet Event Orders, Group Resumes, contacting vendors, and performing other tasks as requested by CSMs.
- Handle weekly and daily distribution of documents.
- Generate and supply all necessary reports for Conference Service meetings.
- Administer post-event surveys and relay feedback to the management team.
- Assist with group audits following guest departures as needed.
- Help manage internal events.
- Collect and distribute banquet checks after events.
- Support operations during the absences Sales Coordinator.
- Undertake additional responsibilities as assigned by DOSM or the Senior CSM.

**Experience**:

- Previous experience in hospitality
- Strong customer service skills with a focus on guest satisfaction
- Excellent time management skills to meet deadlines and manage multiple tasks simultaneously
- Ability to work within budget constraints and make cost-effective decisions
- Proficiency in Microsoft Office Suite and event management software
- Written and verbal communication skills
- Team player and detail oriented
- Knowledge of Opera and other sales CRM and hotel PMS systems is preferred

Qualifications:

- Degree/Diploma in Event Management an asset
- Degree/Diploma in Hotel/Hospitality Management an asset
- Understanding of hotel operation
- Administration skills is an essential

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$58,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Vancouver, BC V6E 3T3: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Hospitality: 2 years (required)
- Conference Services Coordinator: 1 year (preferred)
- Administrative: 1 year (required)

**Language**:

- English (required)

**Location**:

- Vancouver, BC V6E 3T3 (required)

Work Location: In person



  • Vancouver, Canada McCarthy Tétrault LLP Full time

    **Job Description**: At McCarthy Tétrault, we offer challenging and rewarding career opportunities and are delighted to have been selected for the eleventh consecutive year in 2023 as one of _Canada’s Top 100 Employers_ and one of _Canada’s Best Diversity Employers_. Our culture is built on professional excellence, collaboration, innovation, thought...


  • Vancouver, British Columbia, Canada The University of British Columbia Full time

    Job OverviewWe are seeking a highly skilled Conferences and Accommodation Coordinator to join our team at The University of British Columbia. This is an excellent opportunity for individuals who enjoy working in fast-paced environments and providing exceptional customer service.


  • Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Conferences, Accommodations and Ceremonies, Level A Job Title Conference Services Manager Department Sales and Services | Conferences and Accommodation Compensation Range $5,365.42 - $7,709.92 CAD Monthly The Compensation Range is the span between the minimum and maximum base...


  • Vancouver, Canada Informa Connect Full time

    Company Description We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100. Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional...


  • Vancouver, Canada Pinnacle Hotel Vancouver Harbourfront Full time

    At Pinnacle Hotel Harbourfront, our upscale hotel is focused on providing an exceptional personalized experience to our local and international clientele. Every day we come to work filled with passion to provide our guests with the best possible experience we can offer. If you’re interested in working with a remarkable team and creating unforgettable guest...


  • Vancouver, British Columbia, Canada TED Conferences, LLC Full time

    About the RoleWe are seeking a highly skilled Conference Operations Specialist to join our team at TED Conferences, LLC. This is an exciting opportunity to be part of a world-class conference events team, executing large-scale events with precision and attention to detail.ResponsibilitiesCoordinate electrical and IT requirements, including collecting...


  • Vancouver, Canada TED Conferences, LLC Full time

    **Company Description** **_ Ideas Change Everything._** We believe this to our core. And we’re proud to play a role in discovering, debating and sharing the best of them. TED is devoted to curiosity, reason, wonder and the pursuit of knowledge — without an agenda. We welcome all who seek a deeper understanding of the world and connection with others,...


  • Vancouver, Canada TED Conferences, LLC Full time

    Job DescriptionTED is looking for a Conference Tech Associate to join the Conference Operations team. This is an opportunity to support the execution of world-class conference events. You will have working knowledge and experience of the events industry, a flair for project management and strategic thinking, a curiosity for innovation and a passion for...


  • Vancouver, Canada Pan Pacific Vancouver Full time

    ***: Located in beautiful downtown Vancouver, British Columbia, the Pan Pacific Vancouver is a luxurious Canadian iconic hotel towering over the Pacific Ocean with 23 stories of architectural beauty. The waterfront property eloquently boasts panoramic views of the Harbour Mountains, Stanley Park and the city skyline, like no other in the city. One of...


  • Vancouver, British Columbia, Canada Abacus Service Corporation Full time

    We are seeking an experienced and highly skilled Registration Coordinator to join our team at Abacus Service Corporation.Job Description:The primary responsibility of this role is to provide exceptional customer service and support to attendees during the event. This includes greeting attendees, distributing materials, and answering questions in a...


  • Vancouver, British Columbia, Canada Abacus Service Corporation Full time

    We are seeking a highly skilled and experienced Registration Coordinator to join our team at Abacus Service Corporation.About the RoleThis is a full-time position that requires excellent communication and interpersonal skills. As a Registration Coordinator, you will be responsible for ensuring a smooth and efficient registration process for attendees.Key...

  • Conference Operations

    3 weeks ago


    Vancouver, Canada TED Conferences, LLC Full time

    Job DescriptionTED is looking for a Conference Tech Associate to join the Conference Operations team. This is an opportunity to support the execution of world-class conference events. You will have working knowledge and experience of the events industry, a flair for project management and strategic thinking, a curiosity for innovation and a passion for...


  • Vancouver, British Columbia, Canada Service Corporation International Full time

    Job SummaryWe are seeking a skilled and compassionate Funeral Arranger to join our team at Service Corporation International. As a Funeral Arranger, you will play a critical role in facilitating funeral arrangement discussions with next of kin and presiding over visitation, funeral, and graveside services.ResponsibilitiesConduct Arrangements Conferences with...


  • North Vancouver, Canada Sea To Sky Meeting Management Inc. Full time

    ABOUT SEA TO SKY MEETING AND ASSOCIATION MANAGEMENT INC: Sea to Sky Meeting and Association Management Inc. (Sea to Sky) is an award winning company founded in 2001. Our core business is providing conference, event and association management services to associations and organizations around the world. Our clients include individuals, provincial, national and...

  • Event Lead

    5 months ago


    Vancouver, Canada AMS of UBC Full time

    Event Lead - Nest Catering & Conferences 6133 University Boulevard, 6133 University Boulevard, Vancouver, British Columbia, Canada Req #556 Friday, July 5, 2024 The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its...


  • Vancouver, Canada Pinnacle Hotel Vancouver Harbourfront Full time

    At Pinnacle Hotel Harbourfront, our upscale hotel is focused on providing an exceptional personalized experience to our local and international clientele. Every day we come to work filled with passion to provide our guests with the best possible experience we can offer. If you’re interested in working with a remarkable team and creating unforgettable guest...


  • Vancouver, Canada Informa PLC Full time

    Job Description Exciting opportunity to join Informa Connect’s Buildings & Construction Group. A dynamic position has arisen for a Conference Program Manager to join the team to produce and deliver in person and virtual events for BUILDEX. BUILDEX events are Western Canada’s largest business-to-business events connecting the whole building industry....


  • Vancouver, Canada Chorus Call Canada Corp. Full time

    Chorus Call Canada Corp., located in downtown Vancouver, offers audio and video communications services with client across Canada and several international locations. The company is a subsidiary of a US-based family of companies with offices that circle the globe. It’s a vertically integrated company which manufactures the key hardware and software...


  • Vancouver, Canada Chorus Call Canada Corp. Full time

    Chorus Call Canada Corp., located in downtown Vancouver, offers audio and video communications services with client across Canada and several international locations. The company is a subsidiary of a US-based family of companies with offices that circle the globe. It’s a vertically integrated company which manufactures the key hardware and software...


  • Vancouver, Canada ICS International Conference Services Full time

    **We are Recruiting! - Administrative Assistant, with focus on Recruitment** **Reporting** This position reports into Human Resources. **Location** **The Company** A highly respected player at an international level, International Conference Services Ltd. (ICS), is a Professional Conference Organizer in business for over 48 years that works with...