Sales Coordinator
3 months ago
The Crystal Lodge is currently recruiting for a Sales Coordinator to join their team
This is a full-time, year round position that supports the Sales & Marketing team in all aspects of the reservations and sales cycles.
Working alongside the team, your main focus will be contributing to the day-to-day sales of the hotel in the form of extranet bookies, inputting wholesale FIT and sales calls. Some of the duties required for this role include, but are not limited to:
- Supporting groups bidding processes from start to finish in a timely, professional and courteous manner. Once acquired being the main contact for all groups post singing of contract and pre-departure.
- Responsible for planning and organising all Banquet Event Orders and Group Resumes that require catering facilities, ensuring all internal departments are kept up to date with requirements.
- Manage all group resumes and post account billing, working with the Accounting Generalist to meet payment conditions.
- Support the Revenue Manager with wholesale extranets, inventory block and freesell space.
- Conduct and lead site tours for potential new customers of the hotel upselling our product and space by being a wealth of knowledge for our facilities, and the local area.
- Support the Reservations team with bookings during high volume times, leading by example and striving to close as many sales as possible.
Please note, this list is not exhaustive and there will be duties in addition to those listed above that form the complete job requirements. These duties will be discussed further during the interview process.
We are looking for someone who self-motivated, energetic and ready to start each day with positive and authentic customer service that will help maximise revenue opportunities for the hotel. Someone with excellent time and organisational skills are essential, along with being able to multitask confidently and calmly when faced with complex situations, and still be able to make thought through and good judgement decisions.
Benefits and Perks include:
- Extended health benefits
- Staff discounts at the Beacon Pub & Eatery, Tablet Nineteen and GolfBC destinations
- Length of service awards
- Complimentary annual stays at the hotel
- Monthly birthday, anniversary and kudos celebrations
- Team member events year-round
- Discounts at the hotel for yourself, and friends and family
- Participation in winter/ summer leisure benefits
If this sounds like your next move, we would love to hear from you
At this time, we unfortunately are unable to support with staff housing.
**Job Types**: Full-time, Permanent
Pay: $50,000.00-$55,000.00 per year
**Benefits**:
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Paid time off
- Wellness program
Schedule:
- 8 hour shift
**Experience**:
- Sales: 2 years (required)
- Customer Service: 2 years (required)
**Location**:
- Whistler, BC (required)
Work Location: In person
Application deadline: 2024-11-01
Expected start date: 2024-11-11
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