Sales Lead

1 month ago

Whistler, Canada Evolucion Innovations Inc. Full time

Description:
**The Callaghan’s Vision**:
To make life better by building community and igniting the adventurous spirit that lives within us all.

We define “success” differently than most. Balancing our goals of (1) building an iconic brand and business (2) creating an extraordinary place and path for our employees and (3) leveraging our success to give back by helping to empower underprivileged children is paramount to The Callaghan’s success. We have a passion for community, sports and lifestyle, and a collective hunger when it comes to building a great company together.

Callaghan Country Wilderness Adventures is part of evo’s family of business which includes hospitality and retail operations across North America and in Japan.

**The Job**

In addition to your sales role, you will be responsible for warmly welcoming and registering guests upon their arrival at our staging area, coordinating overnight parking, presenting waivers, showing maps, offering weather information, taking photos and generally building the anticipation of the adventure that is about to begin.

**What you will do**- Act as ambassador and liaison for company with partners, associations, guests, and potential guests
- Employ expert product knowledge and selling techniques to promote products, services, and packages that, in turn, generate sales leads
- Engage all inquiries with warm and inquisitive conversation, building a meaningful rapport
- Estimate or quote prices, policies, itineraries, and travel information
- Counsel customers on terms and conditions of reservations e.g. cancellation policies
- Negotiate contracts with guides, groups, and specialty markets
- Book reservations in the webrezpro property management system
- Process booking payments
- Accept lunch guest payments in POS and relay daily reservations to Lodge team
- Meet or exceeding sales targets as set out by management
- Communicate with Client Service Specialist about accepted reservations and guest expectations ensuring appropriate transfer of guest profile in CRMS
- Handle in-person and digital complaints or concerns with care leading to corrective action and follow-up
- Promote cohesive teamwork and quality service through daily communications and coordination
- Identify and solicit new clients or target groups
- Preparing and providing product knowledge presentations as assigned
- Representing The Callaghan brand and products at local tradeshow events
- Assist marketing team with sales campaigns and targeted promotions

**Requirements**:
**What you will need**- Must have own transportation (The Callaghan Valley is not serviced by transit)
- Embodies, honors, and lives our core values: The Great 8
- Previous experience in sales with a demonstrated understanding of the sales process and dynamics
- Excellent written and verbal communications skills with a knack for building rapport and relationships
- Must be a self-starter with the ability to work in a team environment, take initiative, assess priorities and multi-task, competently
- College diploma or university degree in business administration, tourism & hospitality, and/or ski area management may be an asset
- Previous experience in guest service, hospitality, and / or adventure tourism an asset
- Will perform a variety of activities with a high level of accuracy within an, often, high-stress and fast-paced work setting (reliably, during peak periods such as the Christmas Holidays)
- Agreement to abide by all company health and safety policies & protocols
- Demonstrated initiative in community and volunteer endeavors
- Personal time commitment to a full season contract with The Callaghan

**What’s in it for you**:
**Wage**:The base wage for this role ranges from $20.00 to $25.00. Where you land in that range depends on your skills and experience, and we also factor in internal pay equity. While the full range is listed for this role, we rarely hire at the top of the range, leaving room for professional and financial growth in role.

**Benefits Entitlement**:
- Eligible for employer subsidized HOUSING in Whistler, BC
- 5 Sick days per calendar year
- Charitable giving match
- 40% off full-price retail merchandise from evo Whistler retail locations during term of employment (excludes all bikes)
- 10% off full-price bike completes from evo Whistler retail locations during the term of employment
- 50% off full-price vertical product at evo Whistler retail locations during term of employment
- 50% off service and labour at evo Whistler retail locations retail locations during term of employment
- Free gear rentals at evo Whistler retail locations during term of employment
- A complimentary 202425 Season Pass for The Callaghan

**Perks**:
- Casual work environment
- Opportunities to combine Volunteer hours/initiatives in the workplace
- Access to supplier staff deals
- Free personal usage of Rental Equipment including Salomon classic and skate packages + demo line, snowshoes, and touring gear
- Team r

  • Lead Product Sales

    2 days ago

    Whistler, Canada Whistler Blackcomb Full time

    Come work and play in the mountains! Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or...

  • Sales Manager

    10 hours ago

    Whistler, Canada Whistler Blackcomb Full time

    Come work and play in the mountains! Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or...

  • Team Lead

    7 months ago

    Whistler, Canada Roots Full time

    WHAT WE’RE LOOKING FOR? The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and...

  • Sales Manager

    7 months ago

    Whistler, Canada Pan Pacific Whistler Full time

    **DESCRIPTION**: As a Sales manager you are responsible to develop and foster business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and toursof the hotel. Also develops strategic action plansfor hotels to drive measurable, incremental sales revenue. Identify areas of opportunity in performance and recommend tools...

  • Sales Coordinator

    2 months ago

    Whistler, Canada Crystal Lodge Full time

    The Crystal Lodge is currently recruiting for a Sales Coordinator to join their team! This is a full-time, year round position that supports the Sales & Marketing team in all aspects of the reservations and sales cycles. Working alongside the team, your main focus will be contributing to the day-to-day sales of the hotel in the form of extranet bookies,...

  • Manager, Sales Management

    2 months ago

    Whistler, Canada Tieto Full time

    h3>Sales Manager Public 360 - Tietoevry Industry We are looking for an ambitious and strategic Sales Manager to drive the growth of our P360° Plan & Build solution across the Nordic market. This solution is specifically designed to streamline the processing of building applications for municipalities, playing a vital role in public sector modernization.In...

  • Sales Manager

    7 months ago

    Whistler, Canada HILTON WHISTLER Full time

    **WHY WORK FOR HILTON WHISTLER RESORT & SPA**: The Hilton Whistler Resort & Spa is the Heart and Soul of the Whistler Experience! We offer our employees a fun and professional work environment with training and career advancement opportunities as well as meaningful benefits for their wellbeing. As a Sales Manager, you will receive the following benefits: -...

  • Coordinator, Conference Sales

    6 days ago

    Whistler, Canada Tourism Whistler Full time

    **Job Title**: Coordinator, Conference Sales **Department**: Conference Sales **Position Status**: Full Time, 18 Month Contract About Tourism Whistler We are a collaborative team, with a passion for where we are and what we do. We enthusiastically strive to create a positive and fulfilling experience for our team, and we are committed to creating a...

  • Public Sector Digitalization Lead

    1 month ago

    Whistler, British Columbia, Canada Tieto Full time

    Job Title: Public Sector Digitalization LeadCompany OverviewTietoevry is a leading provider of digital transformation and innovation services. Our mission is to be the leading platform for public sector digitalization across the Nordics.SalaryWe offer an attractive salary, estimated to be in the range of $120,000 - $180,000 per annum, depending on experience...

  • Coordinator, Conference Sales

    7 months ago

    Whistler, Canada Tourism Whistler Full time

    **Job Title**: Coordinator, Conference Sales **Department**: Conference Sales **Position Status**: Full Time, Year Round About Tourism Whistler We love where we live and we bring that energy and passion to everything we do. We're a team of collaborative, mountain-loving individuals and we show up and achieve great things professionally and personally....

  • Lead - Full Time

    4 months ago

    Whistler, Canada Arc'teryx Full time

    **Your Opportunity at ARC’TERYX**: As a key member of the store leadership team, you will be working alongside the Assistant and Store Manager, leading a talented group of Product Guides and facilitating the guest experience. You are a part of every area of the retail store including experience, product, community, operations and people, and are inspired...

  • Sales Supervisor

    4 months ago

    Whistler, Canada Gibbons Whistler Full time

    **Gibbons Whistler is now hiring a Sales Supervisor to lead our sales team in assisting guests with booking their** ultimate Whistler vacation!** **About Gibbons**: **Core Purpose** Making People Happy **Vision** To be the most trusted and recommended brand by our team, our guests, and the communities we serve. Our goal is to create a great Canadian...

  • Sales Coordinator

    8 months ago

    Whistler, Canada Westin Resort and Spa Whistler Full time

    **WESTIN** At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service, and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are you ready to jump into any...

  • Lead Tour Receptionist

    6 months ago

    Whistler, Canada Hilton Grand Vacations Full time

    As a **Lead Tour Receptionist** you would be responsible for: - Represents the Company in a professional manner at all times. - Trains and supervises all Tour Desk team members. - Creates, updates and manages Tour Desk staff schedules if requested/during the absence of the manager. - Graciously welcomes and checks-in clients arriving for a sales...

  • Sales Supervisor

    4 months ago

    Whistler, Canada Gibbons Whistler Full time

    **Gibbons Whistler is now hiring a Sales Supervisor** to help lead our sales team assist guests with booking their** ultimate Whistler vacation!** **About Gibbons**: **Core Purpose** Making People Happy **Vision** To be the most trusted and recommended brand by our team, our guests, and the communities we serve. Our goal is to create a great Canadian...

  • Sales Coordinator

    4 months ago

    Whistler, Canada Westin Resort and Spa Whistler Full time

    **Start Your **Journey With Us** **WESTIN** At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are...

  • Sales Coordinator

    7 months ago

    Whistler, Canada Westin Resort and Spa Whistler Full time

    **WESTIN** - At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are you ready to jump into any...

  • Operations Lead

    7 months ago

    Whistler, Canada RideWrap Full time

    **The Opportunity** This role has been crafted for someone who wants to know it all, not necessarily for someone who already does. Someone who’s keen to get stuck in, upskill and own it. You’ll bring most of the tools you need to build this role (motivation, organization and ambition to name a few), and we’ll supply you with the rest through hands-on...

  • Sales & Events - Bar Hop

    7 months ago

    Whistler, Canada Gibbons Whistler Full time

    **Bar Hop** is hiring Sales Associates and Tour Hosts!** Gibbons Whistler is now hiring part time Bar Hop Sales Associates for the #1 rated nightlife experience in the top year round resort destination in North America! We create incredible events for over 10,000 people a year and specialize in showcasing the best of Whistler to the world. We host a guided...

  • Coordinator, Conference Sales

    3 months ago

    Whistler, Canada Tourism Whistler Full time

    **Job Title**: Coordinator, Conference Sales **Department**: Conference Sales **Position Status**: Full Time, Year Round About Tourism Whistler We love where we live and we bring that energy and passion to everything we do. We're a team of collaborative, mountain-loving individuals and we show up and achieve great things professionally and personally....