Territory Account Manager

1 month ago

Ottawa, Canada CIRA Full time

Join the Cyber-DNS team at CIRA and play a key role in advancing Canada’s cybersecurity and DNS infrastructure Our Cyber-DNS team is dedicated to protecting Canadians online by delivering cutting-edge solutions.

You’ll tackle projects that make a real difference—including empowering users with CIRA Cybersecurity Awareness Training, securing household and enterprise networks through CIRA Canadian Shield and DNS Firewall, or defending against DDoS attacks with Anycast DNS. This is your chance to be part of a team that’s shaping the future of digital security and DNS technology, making a meaningful difference in how Canadians and global citizens alike experience and trust the internet

**Who you are**:
The Territory Account Manager will be responsible for driving sales growth within the assigned territory. You will develop and execute a strategic sales plan to meet and exceed revenue targets. You have a strong background in SaaS cybersecurity sales, excellent communication skills, and the proven ability to build and maintain strong customer relationships.

**What you **will do**:

- Develop and implement a comprehensive sales strategy to achieve revenue targets within the assigned territory.
- Identify and prioritize high-potential prospects through market research and analysis.
- Manage the entire sales cycle, from lead generation to closing deals.
- Build and maintain strong, long-lasting customer relationships by understanding their needs and providing tailored solutions.
- Conduct regular meetings and business reviews with clients to ensure satisfaction and identify opportunities for upselling and cross-selling.
- Generate new business opportunities through cold calling, networking, and attending industry events.
- Qualify leads and develop a robust sales pipeline to ensure a steady flow of opportunities.
- Maintain a deep understanding of our Cybersecurity SaaS products and services, and effectively communicate their value proposition to prospects.
- Collaborate with internal teams, including marketing, product management, and customer success, to ensure a seamless customer experience.
- Provide feedback to the product development team based on customer interactions and market insights.
- Track and report on key sales metrics, including pipeline status, forecast accuracy, and closed deals.

**What you will **bring**:

- A minimum of 3-5 years of experience in SaaS sales, with a focus in Cybersecurity
- A proven track record of meeting and exceeding sales targets.
- The demonstrated ability of managing a sales territory and developing strategic sales plans, including the ability to forecast business in your territory.
- Tenacity, business acumen and excellent communication skills.
- A strong understanding of the SaaS business model and cybersecurity technology landscape.
- Proficiency in CRM software (e.g., Salesforce)

**Who we are**:
We are a not-for-profit, purpose-driven organization with a dynamic team that helps shape the internet in Canada. Our team is full of high performers and creative thinkers who come to work every day and ask, “What more can we do?” because they believe in the CIRA mission to build a trusted internet for Canadians. It is our team and our mission that has led CIRA to be named one of the National Capital Region’s Top Employer for eight years. We are committed to employment equity and encourage anyone who can contribute to the diversification of ideas and perspectives to apply.

At CIRA, we value the importance of connection and flexibility for our team. That’s why we have a hybrid model in place, with a mix of remote and IRL (in real life) days in our beautiful office at Lansdowne Park, in Ottawa. CIRA IRL days are any days that a CIRA teammate will be in person for a CIRA-related activity. In addition to having opportunities to connect, collaborate and work alongside your team and other business units, we frequently host team building, wellness and social events

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