Client Relationship Management

3 months ago

Vancouver, Canada Marsh Full time

**Client Relationship Management**

**What can you expect?**

In this dual function role of both Client Executive and Client Representative you will be responsible for the support of senior level Client Executives and also the management of a client book. You would be responsible for growing satisfied client relationships, supporting and acquiring new clients and the delivery of the firm’s resources for the overall benefit of the client and the firm.

**What is in it for you?**

Marsh Canada offers competitive employee benefits and a thriving culture to bring your authentic self to work
- A company with a strong Brand and strong results to match
- Culture of internal mobility, collaboration and valued partnership with HR from the business.
- Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
- Competitive pay (salary and bonus potential), Full benefits package - starting day one (medical, dental, vision, STI/LTI, life insurance, RSP (Retirement Savings Plan or TFSA (tax free savings account.)
- Generous Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan
- Entitled to vacation, personal and floating holidays, time off to give back to your community, 10 sick days, and company/national holidays (with early dismissal).
- Multiple medical, dental, and vision plans with choices to fit all needs and budgets
- Benefits coverage starting Day 1
- Flexible Remote Working & Workplace Schedules (Remote work only during Covid-19 pandemic).

**We will count on you to**:

- Handle sales and/or relationship management activities with clients and prospects in order to originate new client relationships and/or expand and retain existing relationships.
- Partner with various account management teams to provide superior client service
- Initiate new revenue for the firm through the acquisition of new clients or the expansion of revenues from existing clients
- Achieve yearly sales targets
- Develop strong relationships with professional counterparts at client organizations
- Attend and participate in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Marsh.

**What you need to have**:

- 3 years of work experience within commercial insurance
- a RIBO license
- Strong business acumen including a well-rounded knowledge of general business function, finance and issues
- Good problem-solving skills
- Excellent communication in English
- Strong interpersonal skills, with the ability to interact at all levels of the organization including the ‘C’ Suite.
- Strong organizational skills in prioritizing work, multi-tasking and consistently meeting deadlines.

**What makes you stand out**:

- Strong customer service skills

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

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