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Client Relationship Manager

2 months ago

Vancouver, British Columbia, Canada Royal Bank of Canada> Full time

Job Summary

We are seeking a highly motivated and client-focused individual to join our team as a Client Relationship Manager. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, providing them with exceptional service and support, and identifying opportunities to grow our business.

Key Responsibilities

  • Client Engagement
    • Proactively engage with clients to understand their financial needs and provide personalized solutions
    • Build and maintain strong relationships with clients through regular communication and follow-up
  • Business Development
    • Identify opportunities to grow our business through cross-selling and upselling
    • Develop and implement strategies to increase client retention and acquisition
  • Service Delivery
    • Provide exceptional service to clients through timely and effective resolution of their financial needs
    • Collaborate with internal teams to ensure seamless delivery of services

Requirements

  • Education
    • Degree in Business, Finance, or related field
  • Experience
    • Minimum 2 years of experience in a client-facing role in the financial services industry
  • Skills
    • Excellent communication and interpersonal skills
    • Strong problem-solving and analytical skills
    • Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer

  • Competitive Compensation
    • Salary and bonus structure aligned with industry standards
  • Opportunities for Growth
    • Professional development opportunities to enhance skills and knowledge
  • Collaborative Work Environment
    • Collaborative and supportive team environment