Front Desk Concierge

6 months ago

Mississauga, Canada Synergy Protection Group Inc. Full time

Synergy Protection Group Inc is seeking a dedicated and reliable **Static Security Guard** to join our team at our esteemed site at Peel Region Police property. As a security professional at our organization, you'll play a crucial role in upholding the safety and security of our officers, staff, and visitors in Mississauga, Ontario.

**Job Title**: Static Security Guard
**Location**: Peel Regional Police Site, Mississauga
**Employment Type**: Full-Time
**Shift**: Shift (Days) 6am to 6pm or Nights (6pm to 6am); Both are available
**Pay Rate**: $18.50/hr

**JOB SUMMARY - What will you do?**

Under general supervision of and reporting to the Security Shift Supervisor, the Static Security Guard will be responsible for the provision of security guard services and any other duties which may pertain to their assigned location.

**Specific Duties**
- Respond to security matters or incidents which may occur, and provide assistance to staff, investigating and responding to situations as required.
- Provide security guard services, protection and overall facility and property security to the assigned sites.
- Read, acknowledge, and follow Agency Policy, Directives, Standard Operating Procedures and Post Orders at all times.
- Assist with any questions from members of the public and direct them to the appropriate group/individual, as required.
- Facilitate and ensure all visitors and contractors sign in and out, and are issued visitor tags that they will wear visibly at all times while in the building.
- Record visitor information and details in required forms or systems.
- Monitor and control access at defined facility and property entry control points and assigned security posts.
- Accepting the packages and sign in the log as needed.
- Check and escalate report on any maintenance defects found while on patrol. For example, burned out or broken lights, inoperative CCTV cameras, broken door closures, defective locks, damaged fire detection equipment, or elevators, etc.
- Perform alarm response or fire watch as required
- Submit detailed daily shift logs, incidence reports and supplementary follow-up reports and any other reports or logs requested
- Enforcement of the Trespass to Property Act including physically removing individuals found trespassing or engaging in criminal acts.
- Perform administrative duties on the assigned site’s card access system.
- Perform system queries, information updates, enrolments, picture taking, photo ID printing, access card issuance and retrieval as per the established procedures.
- Performing other related duties as assigned

**EDUCATION, SKILLS & EXPERIENCE - What you will bring?**
- Hold a valid Ontario Security Guard license under and compliant with PSISA
- Completion of a Secondary School Diploma or equivalent and have a minimum of two (2) years experience working for a provincially licensed security service OR Completion of post-secondary
- Studies in Law & Security/ Police Foundations diploma program or equivalent post secondary education.
- Possess an understanding and appreciation of the philosophy and practice of public service to people of different identities
- Demonstrate fairness, respect, and equity in the treatment of all individuals. Be sensitive to individual needs, differences, and experiences
- Comprehensive knowledge of common security policies and various related Acts, codes and legislation including the Criminal Code, the Trespass to Property Act, the Fire Code and WHMIS
- Ability to react to and resolve emergency and crisis situations in a proper manner
- Be able to both, physically and mentally, to fulfill the duties and requirements of the assigned work
- Be able to walk/stand/climb stairs for long periods of time
- Ability to occasionally lift or move heavy items
- Ability to manage stress during emergencies or high work volumes.
- Be able to operate handheld communication devices e.g. cellular phones, two-way radios.
- Demonstrated ability in preparing and maintaining clear, concise, and legible security reports and detailed records
- Highly developed interpersonal and customer-service skills, including conflict resolution, problem-solving, decision making, situational assessment and communication skills
- Excellent verbal and written communication skills

**Why become a part of Synergy family?**

We are a people/client-centric security agency. Synergy is redefining the security industry for the 21st century. Delivering uncompromising and guaranteed services augmented with innovative technology that monitors deployment in real-time 24/7 while offering completely transparency and accountability. We believe there is more to good business than just good service. Our philosophy is simple: be a good corporate citizen while enhancing our industry and following the triple bottom line business model.

**Perks we offer**:

- We are all about our people and we show it
- Competitive pay and comprehensive benefits
- Extended benefits after completion of 1 year of em

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