Security Concierge Manager

1 week ago


Mississauga, Ontario, Canada FirstService Residential Full time
About the Role

We are seeking a highly motivated and detail-oriented Security Concierge Manager to join our team at FirstService Residential.

Job Summary

The successful candidate will be responsible for providing exceptional customer service, managing daily operations, and ensuring the safety and security of our clients and their properties.

Responsibilities
  1. Identify and clarify residents' needs and provide guidance on services offered.
  2. Maintain confidentiality and handle sensitive information with discretion.
  3. Schedule access for authorized vendors and ensure timely delivery of services.
  4. Enforce client rules, regulations, and municipal laws while assisting police and medical staff as needed.
  5. Provide exceptional customer service to clients, customers, contractors, and visitors.
  6. Perform routine property patrols and respond to emergencies and fire alarms.
Requirements
  • Possess a valid Ontario Security License.
  • High school diploma or equivalent preferred; completion of college-level courses in business, hospitality, or police/security foundations an asset.
Benefits

As a Security Concierge Manager at FirstService Residential, you can expect:

  • Competitive salary: $19.00/hour.
  • Opportunities for professional growth and development.
  • A dynamic and inclusive work environment.
  • Recognition as a Great Place to Work.
About Us

FirstService Residential is North America's leading property management firm, specializing in property management, front desk services, cleaning, and superintendent services within our Property Services Department. We offer top benefits, career training, and investment in our associates' professional development.



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