Applications Assistant, Undergraduate Admissions

4 weeks ago

Calgary, Canada The University of Calgary Full time

**Position Overview**

**Student and Enrolment Services** is currently seeking a Full-time Temporary Relief **Applications Assistant, Undergraduate Admissions **for approximately 8 months.

Reporting to the Application Services Manager, this position provides prospective students, applicants and newly admitted students with accurate information and guidance regarding admission policies and procedures. This position takes the initiative to perform the necessary work required to support and facilitate the changing priorities that occur during the admission cycle and modifies their own priorities accordingly.

**Position Description**

**Summary of Key Responsibilities** (job functions include but are not limited to):
Student Advising and Customer Service
- Maintain an in-depth and up-to-date knowledge of calendar admission criteria and degree program requirements as well as selection criteria for all programs.
- Provide accurate information to students and stakeholders with tact and discretion, taking into consideration individual circumstances and ensuring compliance with privacy laws.
- Attend activities and events to support undergraduate recruitment and conversion..

Supports Admissions Process
- Enter course and grade data from transcripts onto PeopleSoft.
- Scan and index documents into the appropriate student file.
- Maintain effective working relationships with colleagues in Admissions and Enrolment Services.
- Place hold on accounts for late/missing transcripts/documents

Manage Printing of Offers and Denial Hard-copy Letters
- Initiate and oversee the large volume printing and electronic imaging of various admission letters and mailing labels to students.
- Review error lists and remediate as appropriate.
- Establish a schedule that ensures timely printing of all letter types.
- Collate and package information for mail outs to students.
- Troubleshoot printer problems.
- Acts as a resource to other units within the Office of the Registrar, Faculties and campus service units.

**Qualifications / Requirements**:

- An undergraduate degree is required.
- Minimum 1 year experience working in a University office environment.
- Minimum 1 year experience working with academic transcripts.
- 6 months experience completing data entry accurately.
- Demonstrated understanding of University of Calgary policies and procedures pertaining to admission and registration into degree programs.
- Familiarity and/or ability to learn and effectively and efficiently use university business systems such as the Student Administration and Communication Generation modules of PeopleSoft and an electronic document management system such as Synergize.
- Ability to work in a confidential setting and demonstrate good judgment in dealing with sensitive and confidential situations.
- Demonstrated ability to work in a fast-paced, high pressure, team-based environment with an ability to meet deadlines.
- Ability to embrace change in a dynamic environment.
- Excellent communication and interpersonal skills.
- Must have ability to work independently and as part of a team, be pro-active and self-directed.
- Must be organized, conscientious and possess a high degree of accuracy and attention to detail.
- Enjoy working with students.
- Able to perform moderate physical activity.

**Application Deadline**: July 6,2023

**Additional Information**

This position is part of the AUPE bargaining unit, and falls under the **_Operational/Adminstrative Job Family, Phase 2_**.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our **Management and Staff Careers website**. For more information visit **Careers at **Student and Enrolment Services.**

The University strongly recommends all faculty and staff are fully vaccinated against COVID-19.

**About the University of Calgary**

The University of Calgary is Canada's leading next-generation university - a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation's most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada's top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit **ucalgary.ca**.

The University of Calgary has launched an institution-wide Indigenous Strategy in line with the foundational goals of _Eyes High_, committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.
- We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada._

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