Admissions Officer, Undergraduate Admissions

3 weeks ago

Calgary, Canada The University of Calgary Full time

**Position Overview**

The **Undergraduate Admissions Office** within** Student and Enrolment Services** is currently seeking a Full-time Temporary Relief **Admissions Officer **for approximately 14 months.

**Position Description**

**Summary of Key Responsibilities** (job functions include but are not limited to):

- In-depth understanding of admission criteria, as outlined in the Academic Calendar, for all undergraduate programs, Open Studies and special admission categories.
- Reviews and assesses eligibility for admission to the University of Calgary for applicants with domestic and select international credentials (e.g., Canadian curriculum, IB, US, GCE). This includes reviewing and verifying documentation from various educational backgrounds, completing data entry, clearing alerts, conducting grade conversions and calculating admission averages.
- Ensures qualified applicants are admitted in an efficient and timely manner in accordance with admission criteria and competitive standards established by the university and faculties.
- Often works autonomously and requires strong time-management and decision-making skills.
- Expected to manage time effectively in order to meet and maintain service standards.
- Reviews courses taken at other institutions to determine transferability to the University of Calgary and posts credit as applicable. This includes posting transfer credit for UCalgary LOP and/or Exchange students.
- Develops and maintains general admission information and documentation in support of the service strategy.
- Works with applicants and faculties across campus to provide a seamless and efficient admissions process for students. Develops cooperative and trusting relationships with stakeholders.
- Ensures integrity of information provided to students when advising. Offers information with discretion and tact to avoid misunderstandings or difficult encounters.
- Ability to have difficult conversations and provide un-favourable decisions to students in a clear, diplomatic and respectful manner.
- Contributes to ensuring internal procedures and evaluation decisions are clearly documented and understood by required parties within the larger Recruitment and Admissions team.
- Acts as a resource to other units within the Office of the Registrar, Faculties and campus service units.
- Assists with recruitment and conversion functions by participating in relevant activities, attending events and shifting operational priorities to support targeted recruitment efforts.

**Qualifications / Requirements**:

- A four-year University bachelor degree from an accredited/recognized institution is required.
- Two years related experience in post-secondary admissions is required.
- Two years advising prospective students at a post-secondary institution is required.
- One year reviewing and evaluating student transcripts is required.
- One year working with the Student Administration components of PeopleSoft is required.
- Demonstrated ability to use a variety of software, including MS Office (or equivalent), an electronic document management system, a Student Information System (PeopleSoft or equivalent), Customer Relationship Management tool and to operate in a highly automated, paperless environment.
- Excellent attention to detail and accuracy and maintains high quality and consistency of work.
- Effective interpersonal skills with sensitivity to race, ethnicity, religion and culture and ability to convey information with diplomacy and tact.
- Strong professional communication and problem-solving skills.
- Ability to be decisive and thoughtful while simultaneously working with a level of ambiguity.
- Demonstrated ability to work in a fast-paced, high pressure, team-based environment and meet deadlines.
- Ability to embrace change in a dynamic environment.
- Ability to work in a confidential setting and demonstrate good judgment in dealing with sensitive or problem situations.
- A strong desire to work in a team-based environment to meet team goals and to continue professional development on a regular basis.
- Excellent customer service skills and a desire to contribute to a positive student experience.

**Application Deadline**: January 20, 2023

**Additional Information**

This position is part of the AUPE bargaining unit, and falls under the **_Specialist/Advisor _**_Job Family, Phase 2_**.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our **Management and Staff Careers website**.

**About the University of Calgary**

The University of Calgary is Canada's leading next-generation university - a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation's most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada's top five research universities, grounded in innovative learning and teaching and fully i

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