Customer Account Executive
1 month ago
JOB TITLE Customer Account Executive - ASDA Skin Cleanse
LOCATION Kingston
WORK-LEVEL 1C
JOB PURPOSE
The Customer Account Executive is responsible for the delivery of Turnover, Profitability and Business Building Terms within the Skin Cleansing category in ASDA. This includes developing and executing customer business plans on several market leading brands as well as compelling challenger brands. You will be accountable for the day-to-day contact with the customer buyers, supply chain, shopper marketing, internal category & brand contacts. The role will contain elements of portfolio management, analysis, and administration.
RESPONSIBILITIES
- Strong and sustainable relationships with all functions in Asda, including buying and cross-category planning teams.
- Negotiate effectively with ASDA, e.g., to agree trade terms, trade funding, and counterparts, according to Unilever guidance.
- Manage the relationship aspects of key customer ‘events,’ e.g., launching of new products, cost price changes.
- Work with the Deodorants CAM (Customer Account Manager) to develop and deliver the customer strategic business plan for relevant categories, and the joint business plan, working closely with Category Managers and Shopper Marketing.
- Develop and deliver an optimal integrated Skin Cleanse promotional plan (including selling the plan with the customer).
- Manage promotional and non-promotional investments with the customer and ensure all agreements are properly documented and stored.
- Ensure effective in-store activation of key events (e.g., promotions, range reviews), providing clear briefings to the Retail Operations Team.
- Manage and input into the S&OP (promotional planning) process - responsible for 6 months’ forecast within designated categories.
- Manage the customer P&L for the Skin Cleanse category.
- Manage in-month performance vs forecast.
- Manage accruals and cost prices accurately and efficiently.
- P&L Management: Delivery of Turnover & Business Building Terms targets for a specific category.
- S&OP Forecasting with monthly team reviews.
- Delivery of required admin for the customer - pricing, rebates, NLFs (New Line Forms), promo proposals, trade terms, contracts.
ALL ABOUT YOU
- Customer management & selling essentials.
- Prior commercial experience of managing a P&L.
- Proven history of working within a team environment.
- The individual will be passionate, energetic, and enthusiastic about delivering results.
- Good interpersonal, communication and relationship management skills are critical.
- Experience of customer management within FMCG desired but not essential
NOTES
Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact your Talent Partner Kayleigh Reynolds
What we offer
Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.
Relocation to the UK
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