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Customer Account Executive

4 months ago

Kingston, Canada Unilever Full time

Job Title: Customer Account Executive - Tesco Nutrition

Location: Kingston

JOB PURPOSE

The Customer Account Manager is accountable for the delivery of Turnover, Profitability and Business Building Terms budgets within allocated categories. The role will contain elements of portfolio management, data, and administration.

RESPONSIBILITIES- Deliver Turnover, Customer Profitability and Business Building Terms budgets for the Customer within allocated categories- Manage promotional nomination forms and other specific customer administration- Create, execute and measure category specific Joint Business Plans- Activate Shopper Marketing activities With Customer Marketing Manager- Portfolio management with direct buyer management- Provision of clear up to date inputs to Business Processes e.g. Customer Business Planning- Customer inputs into the S&OP (promotional planning) process - accountable for 6 month forecast within designated categories.- Own the balance sheet within designated categories (cpp calculations, accruals, price query resolution, trade term compliance)- Manage execution in store is in line with arrangements and with ‘perfect store’ principles.- Negotiate and execute category specific Joint Customer Business Plan- Create & execute percentage winning plan.

ALL ABOUT YOU- Develops Customer Business Plans- Customer Management and Selling Essentials- Optimising Promotional Sell-Out- Implementing the Customer / Channel Business Plans- Developing Customer Relationships.- Solid IT skills are required (Microsoft Teams, budget management) and all the usual software (PowerPoint, Word, Excel).

Required Leadership Behaviour- Accountability & Responsibility- Growth Mindset- Consumer and Customer Focus- Bias for Action- Building Talent & Teams

NOTES

About Unilever

Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry’s, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle.

Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That’s why our purpose is ‘to make sustainable living commonplace’

Location

In September 2020, Unilever announced the intention to build a new sustainable campus site in Kingston, London to house the employees who currently work in 100 Victoria Embankment in Blackfriars, Lever House in Kingston and Graze in Richmond. We are creating our own Unilever sustainable, agile work environment, purposefully bringing us together in our own Unilever ecosystem. The campus is due to be completed in early 2025 and will consist of two interconnected buildings, as well as landscaped surrounding areas.

What We Offer

Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.

Equity, Diversity & Inclusion at Unilever | Unilever


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