Front Desk Receptionist
2 months ago
**Key Responsibilities**:
- Warmly greet and welcome patients and visitors, ensuring a professional and friendly atmosphere
- Handle incoming phone calls, arrange appointments, and respond to patient queries
- Confirm patient insurance details and process payments
- Keep patient files up-to-date and maintain electronic medical records (EMR)
- Perform administrative duties such as document filing, faxing, and scanning
- Liaise with other medical staff to facilitate efficient patient care
- Deliver outstanding customer service and address any concerns or complaints from patients
**Preferred Qualifications**:
- Experience as a receptionist in a medical or dental setting is desirable
- Proficient with EMR systems
- Understanding of medical and dental terminology is advantageous
- Excellent organizational skills with a keen eye for detail
- Strong communication and interpersonal abilities
- Capable of managing multiple phone lines and proficient in phone system usage
**Additional Information**:
- We are committed to equal employment opportunities and embrace diversity.
**Salary**: $20.00-$35.00 per hour
Expected hours: 30 - 40 per week
**Benefits**:
- Dental care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
**Education**:
- Secondary School (preferred)
**Experience**:
- Dental receptionist: 1 year (preferred)
Ability to Commute:
- Nepean, ON K2J 7B8 (required)
Ability to Relocate:
- Nepean, ON K2J 7B8: Relocate before starting work (required)
Work Location: In person
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