Bilingual Inside Sales Representative

1 month ago

Mississauga, Canada John Brooks Company Limited Full time

**INSIDE TECHNICAL SALES REPRESENTATIVE**

**Position & Division**:Inside Technical Sales Representative - Valve
**Location**: Mississauga, ON or Laval, QC

**Here we grow again**

**WHAT DO WE DO?**
We create solutions for the people who keep our world flowing.

For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products.

**THE ROLE**

**DUTIES & RESPONSIBILITIES**

Provide Exceptional Customer Service:

- Efficient and accurate entry of customer orders
- Effectively managing time to ensure best possible response times to customer inquiries
- Working with the purchasing department to expedite customer orders when required
- Keeping customers informed of order/inquiry status
- Displaying a positive attitude

Support Outside Sales Team:

- Demonstrating awareness of company, branch, and territory targets and strategies
- Identifying and relaying customer opportunities, issues and concerns
- Building customer relationships
- Executing quotation follow-up; including maintaining and updating sales quote and relative customer information in the CRM database

Product Selection and Quotation Preparation:

- Identifying customer needs (delivery times, product, price, etc.)
- Focusing on details - valid price, product number, description
- Coordinating with suppliers as needed
- Providing a quality bid, in the shortest possible and reasonable timeframe
- Providing technical information
- Developing advanced knowledge of our order entry and CRM software

Implement the Company's Strategies and Visions:

- Acting on the opportunity to make upsells and upsells or sell products from our other divisions
- Promote the service and repair of all products offered by John Brooks

**Requirements**:
Essential:

- College Diploma in a related field
- Fluent in English & French
- A minimum of 1-3 years of related experience
- Advanced computer skills; proficient with Microsoft Office Suite (Excel, Word etc.)
- Must exude an enthusiasm, passion, confidence, and an optimistic attitude
- A positive mindset with a strong technical aptitude and a general understanding of industrial processes
- Must be driven and determined to win orders
- Must be a collaborative and a supportive team player
- Excellent interpersonal and communication skills
- Excellent attention to detail
- Be able to “think on your feet”, problem solve, and demonstrate creativity
- Excellent planning, organizational, and time management skills
- Must take ownership of own actions and demonstrate initiative
- A demonstrated alignment with John Brooks values; customers first, ownership/accountability, respect, performance excellence, integrity and innovation

Desirable:

- Working knowledge of fluid handling equipment and technical/mechanical processes
- Working knowledge of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) software systems

**WORK ENVIRONMENT**
- Fast-paced environment in a dynamic competitive industry
- Exposure to deadlines, multiple demands and priorities, multi-tasking, and interruptions

**Benefits**

Canadian founded and owned, John Brooks Company has doubled in size in the last 7 years to over 200 employees across the country. Since 1938, we have worked hard to build & nurture an entrepreneurial environment, where creative thought and initiative are encouraged; this is a place where your ideas matter If you have a strong work-ethic, passion, and determination, we’ll provide the tools you need for success. We will help you grow so that we can continue growing.

**WHAT’S IN IT FOR YOU?**
- Competitive remuneration including base salary + incentive
- Competitive vacation
- Paid personal day program
- Generous benefits package that includes coverage for things like medical, dental, paramedical, and vision
- Company Group RRSP with employer matching
- Annual health & wellness subsidy

**FUN FACTS**
- The average employee tenure is 9 years
- We enjoy celebrating achievements by means of formal service awards, employee achievement awards, and milestone birthdays
- We regularly host social events and gatherings to foster togetherness and fun

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- industrial sales: 1 year (required)

**Language**:

- French and English (required)

Work Location: Hybrid remote in Mississauga, ON L5N 7K5

  • Inside Sales Representative

    1 week ago

    Mississauga, Canada Mettler Toledo Full time

    Our Opening and Your Responsibilities ...

  • Inside Sales Representative

    1 week ago

    Mississauga, Canada STM Display Sales Inc. Full time

    The **Inside Sales Representative** will report directly to the President. This role specializes in providing full service account coverage and development of new business. Success will require a strong sales acumen in account management, sales and sales planning_. _Over the past 30 years, STM Display Sales Inc. has established itself as the one stop shop...

  • French Bilingual inside sales

    2 weeks ago

    Mississauga, Canada Randstad Canada Full time

    Embark on a rewarding career as a Customer Service / Inside Sales Representative at a leading building supply company in Mississauga. Thrive in a customer-centric environment where your bilingual skills and sales acumen can flourish. Join a team committed to building meaningful connections and delivering exceptional service.Position: Bilingual Customer...

  • French Bilingual inside sales

    2 weeks ago

    Mississauga, Canada Randstad Canada Full time

    Embark on a rewarding career as a Customer Service / Inside Sales Representative at a leading building supply company in Mississauga. Thrive in a customer-centric environment where your bilingual skills and sales acumen can flourish. Join a team committed to building meaningful connections and delivering exceptional service.Position: Bilingual Customer...

  • Inside Sales Representative

    3 days ago

    Mississauga, Canada Pine Environmental Services Full time

    Job Title: Inside Sales Representative Reporting to: Branch Manager **Purpose** The primary focus of the Inside Sales Representative (ISR) is to conduct outbound calls in support of the following with the further understanding the majority of their time should be spent on the telephone: The Inside Sales Representative is responsible for achieving monthly...

  • Inside Sales Representative

    1 month ago

    Mississauga, Canada Easyinsure - Mississauga Branch Full time

    **Inside Sales Representative responsibilities include**: - Understanding customer needs and requirements - Routing qualified opportunities to the appropriate sales executives for further development and closure **Job brief** We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment. **What...

  • Inside Sales Representative

    1 month ago

    Mississauga, Canada Beneva Full time

    Titre d'emploi: Inside Sales Representative Statut: Régulier Sommaire: Corporate Division: Sales & Distribution Senior Division: Sales - Individual Products & Investments Division: National Inside Sales - Life Insurance & Investment Products Job title: Inside Sales Representative Salary Class: 8 Reporting to the Director of Inside Sales, the Inside...

  • Bilingual Order Management Representative

    5 days ago

    Mississauga, Canada Bilingual Source Full time

    Are you looking for strong training and career growth? Do you love Customer Service? Do you love to be busy doing multiple different tasks?? Our client is a leader in its industry. They require a Bilingual Order Management Representative to join their growing team. Working for this company will kick-start your career and move you into strong career...

  • Bilingual Order Management Representative

    5 days ago

    Mississauga, Canada Bilingual Source Full time

    Are you looking for strong training and career growth? Do you love Customer Service? Do you love to be busy doing multiple different tasks?? Our client is a leader in its industry. They require a Bilingual Order Management Representative to join their growing team. Working for this company will kick-start your career and move you into strong career...

  • Bilingual Inside Sales Representative

    1 month ago

    Mississauga, Canada Tsubaki of Canada Ltd. Full time

    **Summary**: **Overview**: Reporting to the Director of Inside Sales the primary role of the Inside Sales Representative (ISR) is to position Tsubaki as the service leader by: - Exceeding customer expectations - Providing professional point-of-service contacts - Following through on all customer requests including but not limited to: - Quotes - Order...

  • Bilingual Order Management Representative

    6 days ago

    Mississauga, Canada Bilingual Source Full time

    Are you looking for strong training and career growth? Do you love Customer Service? Do you love to be busy doing multiple different tasks??Our client is a leader in its industry. They require a Bilingual Order Management Representative to join their growing team. Working for this company will kick-start your career and move you into strong career...

  • Inside Sales Representative

    1 month ago

    Mississauga, Canada Omland Hospitality Products Ltd Full time

    Job Summary: Join our dynamic team as an Inside Sales Representative at OMLAND HOSPITALITY a thriving small business committed to delivering exceptional product/services to Hotels & Institutions. As an Inside Sales Representative, you will be crucial in driving revenue growth by proactively reaching out to potential clients, understanding their needs, and...

  • Bilingual Inside Sales Representative

    4 days ago

    Mississauga, Canada Randstad Canada Full time

    Are you a Bilingual (English and French) professional and diplomatic with a passion for customer service and have B2B experience? Are you independent and confident working on a small team?If you answered yes then we have the position for you! Why do you want the job?- Base salary of 45-55k plus commissions (average 5-10k in first 6 months)- 4 weeks vacation...

  • Bilingual Inside Sales Representative

    2 days ago

    Mississauga, Canada Randstad Canada Full time

    Are you a Bilingual (English and French) professional in the GTA with a passion for customer service and have B2B/B2C experience? Are you independent and confident working within a small team?If you answered yes then we have the position for you! Why do you want the job?- Base salary of 45-55k plus commissions (average 5-10k in first 6 months)- 4 weeks...

  • Bilingual Inside Sales Representative

    2 days ago

    Mississauga, Canada Randstad Canada Full time

    Are you a Bilingual (English and French) professional in the GTA with a passion for customer service and have B2B/B2C experience? Are you independent and confident working within a small team?If you answered yes then we have the position for you! Why do you want the job?- Base salary of 45-55k plus commissions (average 5-10k in first 6 months)- 4 weeks...

  • Bilingual Order Management Representative

    5 days ago

    Mississauga, ON, Canada Bilingual Source Full time

    Are you looking for strong training and career growth? Do you love Customer Service? Do you love to be busy doing multiple different tasks??Our client is a leader in its industry. They require a Bilingual Order Management Representative to join their growing team. Working for this company will kick-start your career and move you into strong career...

  • Bilingual Order Management Representative

    6 days ago

    Mississauga, ON, Canada Bilingual Source Full time

    Are you looking for strong training and career growth? Do you love Customer Service? Do you love to be busy doing multiple different tasks??Our client is a leader in its industry. They require a Bilingual Order Management Representative to join their growing team. Working for this company will kick-start your career and move you into strong career...

  • Inside Sales Representative

    1 month ago

    Mississauga, Canada Sycor Technology Inc Full time

    Sycor Technology Inc, a worldwide distributor of electrical/electronic wire and cable and manufacturer of cable harnesses, is seeking an ambitious and self-motivated individual to join our sales team as **Inside Sales Representative**. **Responsibilities**: The inside sales representative will provide product & service information to our customer base;...

  • Bilingual Order Management Representative

    4 days ago

    Mississauga, Canada Bilingual Source Full time

    Are you looking for strong training and career growth? Do you love Customer Service? Do you love to be busy doing multiple different tasks??Our client is a leader in its industry. They require a Bilingual Order Management Representative to join their growing team. Working for this company will kick-start your career and move you into strong career...

  • Bilingual Order Management Representative

    7 days ago

    Mississauga, Canada Bilingual Source Full time

    Are you looking for strong training and career growth? Do you love Customer Service? Do you love to be busy doing multiple different tasks??Our client is a leader in its industry. They require a Bilingual Order Management Representative to join their growing team. Working for this company will kick-start your career and move you into strong career...