Member Services Representative
5 months ago
Crunch is best known for our colorful personality and kickass group fitness and training programs that are
OnlyAtCrunch.
Crunch Fitness is looking for energetic, enthusiastic people that take PRIDE in delivering great member
Service and believe they can provide GREAT member experience that exceeds expectations.
Your Role:
A Member Services Representative (MSR) is responsible for providing exceptional member and guest
experience, ensuring facility cleanliness, and achieving sales targets.
Job Summary:
Greet all members and guests with a smile and wish them well as they exit the club.
Responsible for maintaining a clean and well-maintained environment.
SOFRESHANDSOCLEAN
Always maintain a positive and professional disposition.
Ensure all secure check in procedures are always implemented.
Assist in all projects as delegated by club management.
Our Ideal Member Service Representative:
You are professional and courteous
Strives to execute at a level to exceed performance expectations
Superior communicator who energizes others
Proficient reading and writing skills
Strong customer service orientation
Demonstrates knowledge of the Crunch brand and offerings
Maintains friendly and helpful attitude to all club staff, members, and guests
Working with Crunch Gives You:
Ongoing training and development to ensure a long and successful career path
Opportunities for advancement
Free membership
Fun team building events and a fun, energetic atmosphere to come to every day
At Crunch we Speak, Own, Understand and Live our Core Values.
**RESPONSIBLE**
**KIND**
**INCLUSIVE**
**FUN**
**ALTERNATIVE**
**INNOVATIVE**
**PASSIONATE
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