Member Services Representative

5 months ago


Oakville, Canada Crunch Fitness-Burloak Full time

Crunch is best known for our colorful personality and kickass group fitness and training programs that are

OnlyAtCrunch.

Crunch Fitness is looking for energetic, enthusiastic people that take PRIDE in delivering great member

Service and believe they can provide GREAT member experience that exceeds expectations.

Your Role:
A Member Services Representative (MSR) is responsible for providing exceptional member and guest

experience, ensuring facility cleanliness, and achieving sales targets.

Job Summary:
Greet all members and guests with a smile and wish them well as they exit the club.

Responsible for maintaining a clean and well-maintained environment.

SOFRESHANDSOCLEAN

Always maintain a positive and professional disposition.

Ensure all secure check in procedures are always implemented.

Assist in all projects as delegated by club management.

Our Ideal Member Service Representative:
You are professional and courteous

Strives to execute at a level to exceed performance expectations

Superior communicator who energizes others

Proficient reading and writing skills

Strong customer service orientation

Demonstrates knowledge of the Crunch brand and offerings

Maintains friendly and helpful attitude to all club staff, members, and guests

Working with Crunch Gives You:
Ongoing training and development to ensure a long and successful career path

Opportunities for advancement

Free membership

Fun team building events and a fun, energetic atmosphere to come to every day

At Crunch we Speak, Own, Understand and Live our Core Values.

**RESPONSIBLE**

**KIND**

**INCLUSIVE**

**FUN**

**ALTERNATIVE**

**INNOVATIVE**

**PASSIONATE



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