Senior Customer Service Representative
1 week ago
Senior Customer Service Representative Job Description
About the Role:
We are seeking a highly motivated and customer-focused Senior Customer Service Representative to join our team at GoodLife Fitness. As a Senior Motivator, you will be the face of our brand, delivering exceptional experiences and serving as the primary point of contact for our members and prospective members.
Key Responsibilities:
- Motivate and encourage members to achieve their fitness goals
- Provide exceptional customer service, greeting and welcoming members in a warm and friendly manner
- Handle member inquiries and concerns with professionalism and courtesy
- Book appointments and manage club supply inventory
- Have knowledge and ability to sell and answer questions regarding memberships and services
- Adhere to and promote monthly marketing initiatives
- Manage equipment maintenance and repair logs
- Run club errands and conduct bank runs
- Plan and organize club events
What We Offer:
- Ongoing training and development to ensure a long and successful career path
- Unlimited growth potential in sales and management
- Rewards through monthly incentives and contests
- A fun and energetic atmosphere to come to every day
Compensation:
$19.70 - $21.20-
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