Program Lead, Communities

2 weeks ago

Toronto, Canada CEM Benchmarking Full time

**Who are we?**

We are CEM Benchmarking, a global data and insights firm for institutional investors including pension funds, insurance companies, endowments, foundations, family offices and sovereign wealth funds.

Our blue-chip corporate and government clients represent $14 trillion in assets under management and over 50 million members. We provide them with objective insights to maximize value for money in both investments and pension administration. This helps our clients better understand where they stand and how to improve their performance. By improving our clients' performance, we, in turn, improve the financial well-being of pensioners globally.

How do we provide unique and actionable insight? By coupling the most extensive global database in the pension arena with unrivalled industry knowledge. All of this comes from experience - we have been at this since 1992. We were founded in Toronto, Canada and expanded to the UK more than a decade ago.

We work together in a small company ambiance where your contributions will be appreciated and your progress will be directly related to your ability and effort. Working at CEM, you will stretch your creative and analytical abilities while participating in the growth of a headline-making business.

**Our Opportunity**

Reporting to the Head of Client Experience, the Program Lead, Communities has accountability over the strategic positioning of our Communities programs, managing the planning and successful execution of our Communities, which includes leading in-person conferences and events, virtual workshops and our digital forums.

**Main Responsibilities**:
**Strategic Leadership**
- Collaborate with the Client Coverage team to determine the optimal roster of conferences, forums, and workshops for CEM annually, recommending specific communities to add or drop based on market trends and feedback.
- Continuously improve and evolve CEM Communities based on client/team feedback, third-party conference landscape, and market synergies.
- Propose annual pricing strategies for CEM Communities, considering synergies with non-community subscriptions.
- Manage the CEM Communities sub-brand and marketing assets, including sections on Peer Intelligence and the CEM website, as well as the master overview deck.

**Delivery Leadership**
- Manage the master calendar for all CEM Communities, both in-person and virtual, including CEM-led and external events.
- Keep the CEM team informed of key updates related to Communities via Teams and all-team meetings.
- Develop and maintain CEM’s Communities playbook, including webinars, and provide coaching to relevant individuals as needed.
- Recommend and monitor resources for CEM Communities, including budgeting and talent resourcing (internal and third-party).
- Oversee CEM’s relationships with pan-Community vendors and serve as the expert on digital delivery, contract, and vendor management.
- Own the success of our proprietarily-built events app to manage events, registration and attendance.

**Community Level Support**
- Oversee the Community agenda, ensuring relevant speakers and activities are included, while keeping the planning team updated and preparing speakers for their presentations.
- Participate in venue selection, site visits and negotiations, collaborating with client teams to ensure events are delivered on budget and provide a high-quality experience for attendees.
- Manage the speaker experience throughout the event, including coordinating logistics, vetting presentations, and arranging thank-you gifts, while also creating event-specific marketing materials.
- Monitor participant satisfaction through surveys, aiming for scores above targets, and address any unforeseen issues that arise, while keeping timelines and deliverables on track using Trello boards.
- Act as Host and MC for all CEM-led communities, forums, and workshops, and delegate tasks as needed to ensure effective delivery.

**You Bring**:

- Bachelor's degree in Marketing, Business, or a related field.
- 8+ years of experience in developing and executing successful events, conferences and virtual workshops.
- Familiarity with event specific technology including: EventMobi, Cvent, Microsoft Teams (webinars), Zoom (webinars), Discourse, or similar.
- Proven ability to manage multiple events and projects simultaneously, including experience with calendar management and timeline tracking tools like Trello.
- Ability to analyze market trends and client feedback to make informed recommendations on community offerings and pricing strategies.
- Strong verbal and written communication skills to keep internal teams informed and engage effectively with speakers, vendors, and attendees.
- Demonstrated experience in managing vendor relationships, negotiating contracts, and overseeing budgets to ensure events are delivered on time and within financial constraints.
- Experience in coaching team members and facilitating collaboration across departments to enhance

  • Wellness Program Coordinator

    2 weeks ago

    Toronto, Ontario, Canada Delmanor Communities Full time

    Delivering Excellence in Wellness ProgramsWe are seeking a highly motivated and experienced Wellness Program Coordinator to join our team at Delmanor Wynford. As a key member of our community, you will play a vital role in designing and delivering diversified wellness programs that cater to the physical, emotional, psychosocial, and spiritual needs of our...

  • Wellness Program Coordinator

    3 weeks ago

    Toronto, Ontario, Canada Delmanor Communities Full time

    Delmanor Communities: We have a part-time opportunity for a Fitness Coach who is passionate about helping older adults live their best lives. Our community values excellence and strives to create a welcoming environment for all. If you have a minimum of two years' experience in a hospitality or healthcare setting and a certificate from a fitness-related...

  • Community Outreach Program Lead

    2 weeks ago

    Old Toronto, Canada Rogers Communications Full time

    Job OverviewThis is a unique opportunity to lead and deliver community outreach programs that inspire and engage young people in their communities.Salary Range$65,000 - $80,000 per year, depending on experience.Job DescriptionWe are seeking an experienced Community Outreach Program Lead who can oversee the planning, coordination, and delivery of engaging...

  • Community Programs Lead

    2 weeks ago

    Toronto, Canada West Neighbourhood House Full time

    **(The Meeting Place Drop In) **West Neighbourhood House (West NH)** is a multi-service, neighbourhood-based agency that has served the diverse communities of downtown west Toronto since 1912. The central purpose of West NH is to enable less-advantaged individuals, families, and groups in the community to gain greater control over their lives and...

  • Program Lead

    6 months ago

    Toronto, Canada Toronto Business Development Centre Full time

    **Overview**: BHive is a Start-up Incubator located in the heart of City of Brampton’s Innovation District and enables entrepreneurs through Canada’s Start-up Visa Program (SUV). This IRCC program helps innovative, scalable, job-creating companies relocate to Canada and make the Great White North their new home. Over the Virtual + In Person Incubation...

  • Communications Lead

    5 months ago

    Toronto, Canada LCBO Full time

    Location Address: 100 Queens Quay East, 9th Floor, Toronto Number of Openings: 1 Pay $72,205.00 - $130,012.00 Job Posting Description: Communications Lead - Contract Duration: 24 Months The LCBO is embarking on an unparalleled enterprise-wide modernization, called Future State Modernization (FSM), of all IT infrastructure, systems, and supports to...

  • Communication & Community Lead

    6 months ago

    Toronto, Canada Aecon Group Full time

    **Build Your Career at Aecon** Aecon is proud to build some of the most impactful infrastructure projects of this generation. From the roads and transit systems that connect our communities, to the communication networks that link us from coast-to-coast, and the water infrastructure that supplies our businesses and homes. Our integral work includes...

  • Junior/ Intermediate Agile Program Manager

    1 month ago

    Toronto, Ontario, Ontario, Canada AIR MILES Reward Program Full time

    The AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR...

  • Program Lead

    6 months ago

    Toronto, Canada Intellectual Property Ontario Full time

    **Who we are**: Intellectual Property Ontario (IPON) is a new provincial agency that will serve as a go-to resource for Intellectual Property (IP) expertise to help researchers and companies maximize the value of their IP, strengthen their capacity to grow and compete in the global market. **Location**:This is a hybrid opportunity within Ontario. We have...

  • Community Assistant

    6 months ago

    Toronto, Canada American Campus Communities Full time

    The Community Assistant (CA)/Resident Assistant (RA), helps offer current residents and parents a dynamic and academically-conducive living experience through excellent customer service and dedication to American Campus Communities (ACC) Basic Operating Standards and Systems (BOSS).**Critical Duties**: - Understand, support, and abide by all American Campus...

  • Manager, Communications

    5 months ago

    Toronto, Canada Parkbridge Lifestyle Communities Inc. Full time

    **Manger, Communications, Parkbridge** **Toronto, ON** **About Parkbridge** Parkbridge is Canada’s leading developer and manager of more than 70 residential communities and 35 recreational RV resort communities. Headquartered in Collingwood Ontario, with properties in 70 municipalities across Canada, the Parkbridge team enriches the lives of its...

  • Senior Digital Analytics Implementation Lead

    2 weeks ago

    Toronto, Ontario, Canada AIR MILES Reward Program Full time

    Job Title: Senior Digital Analytics Implementation LeadAbout the Role:We are seeking a highly skilled and experienced Senior Digital Analytics Implementation Lead to join our team at AIR MILES Reward Program. In this role, you will be responsible for leading digital interaction data collection across our properties, building on Adobe Analytics...

  • Communications Manager

    6 months ago

    Toronto, Canada Parkbridge Lifestyle Communities Inc. Full time

    **Manager, Communications, Parkbridge** **Toronto, ON** This is a Toronto-based role reporting to the Director, Communications at Parkbridge. **About Parkbridge** Parkbridge is Canada’s leading developer and manager of more than 70 residential communities and 35 recreational RV resort communities. Headquartered in Collingwood Ontario, with properties in...

  • Communications Lead

    6 months ago

    Toronto, Canada Pesce & Associates Full time

    **The Position** Successful applicants can be located anywhere in Canada, and have experience working for non-profits, advocacy organizations, federal or provincial political office and/or political campaigns, advertising agencies, public affairs consultancies, unions, or political parties. CAEH is a non-partisan organization. **What’s in it for you?** -...

  • Lead, Program Delivery

    6 months ago

    Toronto, Canada Ontario Health Full time

    At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work...

  • Lead, Program Manager

    6 months ago

    Toronto, Canada Porter Airlines Inc. Full time

    Job Summary: Porter Airlines is looking for a Lead Program Manager to join our Solutions Delivery team. In this position, you will oversee a portfolio of projects and lead a team of Project Managers. You will be responsible for the conceptualization and analysis stages of our implementation cycle. The Lead Program Manager reports directly to the Solutions...

  • Manager, Programs and Community Partnerships

    2 months ago

    Toronto, Canada Friends of Ruby Full time

    Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. Friends of Ruby offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case management and a...

  • Partner Programs Communications and Events Lead

    6 months ago

    Toronto, Canada Softchoice Full time

    We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we...

  • Program Management Lead

    4 weeks ago

    Toronto, Ontario, Canada Autodesk Full time

    Role OverviewThe Data and Process Management team at Autodesk is seeking a skilled Program Management Lead to join our team. In this key role, you will coordinate projects to help teams achieve their objectives and deliver exceptional value to our customers. You will work closely with teams to adopt best practices, implement efficient processes, and foster...

  • Communications Lead

    6 months ago

    Toronto, Canada McCain Foods (Canada) Full time

    **Position Title**:Communications Lead **Position Type**: Regular - Full-Time **Position Location**:Florenceville GTC **Requisition ID**: 27884 We're seeking a dynamic Communications Lead to join our team. In this role, you'll have the opportunity to learn and grow while actively contributing to our organization's evolving landscape. If you're passionate...