Bilingual Team Manager

7 months ago


Montréal, Canada TD Bank Full time

**Bilingual Team Manager (Eng./Fre.) Catastrophe Claims**:

- 416763BR

**Job Category - Primary**
- Insurance

**Work Location**
- 50 Boulevard Cremazie West

**Employment Type**
- Regular

**City**
- Montreal

**Time Type**
- Full Time

**Province/State**
- Quebec

**Hours**
- 35

**Workplace Model**
- Hybrid

**Pay Details**

**Department Overview**
- TD Insurance is part of TD Bank Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.
- In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.
- At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously. More than just a job, we offer rewarding careers

**Job Details**
- Reporting to the Senior Manager, Catastrophe Claims in your role as a team manager, you will be overseeing and leading the activities of catastrophe claims (consisting of both automobile and residential) professionals to ensure they provide a legendary customer experience.
- Responsibilities of the role include but are not limited to the following:

- Communicate productivity objectives to employees and contribute to the achievement of business objectives by meeting or exceeding individual and team goals
- balancing the needs of the client and those of the organization when addressing client escalations
- Approve accurate and timely reserving of claims
- Approve payments and verify files
- Ensure necessary due diligence to support the accuracy of all insurance claims
- Support the development and implementation of claims strategies to achieve business objectives and goals
- Plan and execute business activities, review and communicate results, and adjust tactics accordingly
- Ensure employees are knowledgeable; and assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
- Lead a high performing team; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and completed for all employees
- Recruit for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
- Industry accreditation and training on an ongoing basis may be a requirement of the role

**Job Requirements**
- Proficiency in XACTANALYSIS
- 3+ years claims adjusting experience is required (multiple lines would be considered an asset)
- Previous experience leading a team of claims adjusters is a strong asset
- Familiarity with Residential Virtual Appraisal is an asset
- You possess excellent verbal/written communication skills in **both English and French**.
- You have a superior client service orientation.
- You have excellent organization and time management skills.
- You have demonstrated your ability to function effectively in a fast-paced, multi-faceted environment.
- You have the ability to effectively lead change and help foster an environment open to change.
- You possess strong typing and computer skills.
- You maintain a positive demeanor and foster team spirit.
- You have demonstrated good attendance and promptness.
- Ability to work overtime on short notice as required

**Additional Information**
- This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A caring and supportive culture that promotes colleague well-being is



  • Montréal, Canada ComTech Energy Full time

    We’re building a better future, for everyone._ ComTech Energy is a leading-edge provider of proprietary mobile fuelling solutions for CNG, RNG, and Hydrogen. With the demand for low-carbon fuels on the rise, ComTech brings a unique value proposition, innovative solutions, and exceptional customer focus. Finning International, and its subsidiary 4Refuel,...


  • Montréal, Canada CBI Health Full time

    **Bilingual Project Manager, Real Estate** CBI Health is Canada's leading community-based healthcare provider, delivering both rehabilitation and home health services. Our integrated, interdisciplinary network delivers physical and mental health services in clinic, home and facility settings or remotely through virtual care / telehealth. With over 133,000...

  • Project Manager

    4 months ago


    Montréal, QC, Canada Atlantis IT group Full time

    **Job Title: Project Manager (Bilingual)** **Location: Montreal, QC** **Duration: Long Term Contract** - Communicate and coordinate with Project technical team, Business users, Application Delivery, vendors and sponsors - **Must be bilingual French / English.**: - **Must speak and write fluent in both languages.**: - Work collaboratively with the technical...


  • Montréal, Canada Auum solutions Full time

    _Applicant must be in Quebec_ **Title**: Bilingual Project Manager **Location**:Montreal - 2 days per week at the office required **Duration**:12 months on an hourly basis of 37.5 hours/week **Keypoints/ Highlights**: - Bachelor’s degree in an appropriate discipline; - Minimum of 8 years of experience in management and recovery of large-scale programs...


  • Montréal, Canada Voxdata Full time

    **English version to follow** **Voici quelques raisons pour lesquelles il est génial de travailler chez VOXDATA**: - Un emplacement de bureau facilement accessible et convoité au cœur du centre-ville de Montréal, avec la possibilité de télétravail grâce à nos postes hybrides ! - Un environnement de travail diversifié, favorable et encourageant....


  • Montréal, Canada Hertz Full time

    Salary starting at $65,000.00 annually + commissions. The **Bilingual Account Manager **is responsible for being customer driven and growth oriented to drive business and capitalize on opportunities that result in increased revenue within the corporate segment. Communicates opportunities, challenges, and market trends within assigned territory. This...


  • Montréal, Canada Canada Data Communications Management Corp. Full time

    **Position**:Bilingual Implementation Project Manager **Type**: Full Time Permanenet **Location**: Montreal/St. Patrick's, QC Are you a Bilingual Project Management Professional who has an instinctive passion for delighting your internal project stakeholders and customers? If that sounds like you, we have a fantastic opportunity waiting for you at DCM. As...


  • Montréal, Canada CMHC Full time

    **Job Requisition ID**: 9917 **Position Status**: Temporary Full Time **Position Type**:Hybrid **Office Location**:Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC) **Travel Requirement**: Travel not required **Language Designation**: Bilingual **Language Skill Levels (Read/Write/Speak)**: CBC **Salary**: Our...


  • Montréal, Canada Auum solutions Full time

    _Applicant must be in Quebec_ **Title**:Bilingual Senior Information Systems Project Manager **Location**: Laurentides (Montreal Area) - 100% remote **Type**:Long Term Contract (12+ months) **Key points/Faits saillants**: - Bachelor's degree in computer science or another appropriate academic discipline; - Have completed at least 5 large-scale...


  • Montréal, QC, Canada Eaton Full time

    Eaton’s ES AMER PCS division is currently seeking a Bilingual Project Management Specialist. This position can be based at the following Eaton locations: Lachine, Quebec or Burlington, Ontario and offers a hybrid working schedule. **Ce que vous ferez**: The Bilingual Project Management Specialist, EatonCare division will proactively manage and coordinate...

  • Bilingual Task Manager

    7 months ago


    Montréal, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...


  • Montréal, Canada Auum solutions Full time

    _Applicant must be in Quebec_ **Title**: Bilingual Project Controller **Location**:Montreal - 1 to 2 days/week in person required **Type**:Long Term Contract (12+ months) **Key points/Highlights**: - Minimum 5 years as PCO projects - Excellent command of EXCEL - Must be able to challenge PMs - Language: French 5/5 **Assets**: - Knowledge of the public...

  • Bilingual Receptionist

    15 hours ago


    Montréal, Canada La Déesse Clinique Esthétique Full time

    Full-Time Bilingual Administrative Reception **Duties and Responsibilities** - Answer the phone - Greet customers with good humor - Management of Clients appointments - All other related administrative tasks **Requirements**: - Mastery of Office suite software, PDF X-change, document management software - Must be able to work in a team **Job Types**:...


  • Montréal, Canada Element Fleet Management Full time

    Get started on an exciting career at Element!_ Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. What We...


  • Montréal, Canada CMHC Full time

    **Job Requisition ID**: 10176 **Position Status**: Temporary Full Time **Position Type**:Hybrid **Office Location**:Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC) **Travel Requirement**: Travel not required **Language Designation**: Bilingual **Language Skill Levels (Read/Write/Speak)**: CBC **Salary**: Our...


  • Montréal, Canada Auum solutions Full time

    _**Applicant must be in Quebec**_ **Title**: Bilingual Project Manager in Information Systems (Intermediate) **Duration**:1+ years **Keypoints/ Highlights**: - Have at least three (3) years of experience as a project manager in a similar context - Terminal undergraduate university degree in a discipline deemed relevant or possess a combination of...

  • Contracts Coordinator

    7 months ago


    Montréal, Canada TEAM Group Full time

    **About Us** **TEAM Group** was founded in 1982, with headquarters in Markham, Ontario. We offer industrial cleaning, facility maintenance, and shutdown services to thousands of client locations throughout North America and Asia. Some of the industries we service include automotive, manufacturing and healthcare. We are committed to safety, enhancing...


  • Montréal, Canada Lifestyle Home Products Full time

    Lifestyle Home Products is a family-owned and operated business, serving homeowners across Ontario and Alberta and soon in Quebec we are planning to expand operations within the Montreal market in 2025. Lifestyle Home Products is the largest independent manufacturer and installer of sunrooms, windows, and doors. We have also partnered with Jacuzzi in...


  • Montréal, Canada Epicure Full time

    Epicure is seeking a highly motivated and results-driven **Bilingual** **Regional Sales Manager** to join our dynamic team. As a Bilingual Sales Manager, you will play a key role in leading and supporting a team of independent ambassadors within the direct sales industry. You will be responsible for driving sales growth, providing leadership, and fostering a...


  • Montréal, Canada Scotiabank Full time

    Requisition ID: 193845 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Relationship Manager, you will be responsible for managing the relationship with the SM Quebec Region, by providing operational support to the business, focusing on day-to-day issue management and adjudication, initiative...