Associate Business Analyst

7 days ago


Vancouver, Canada PhoneBox Full time

**Connex Global Communication Inc. PhoneBox** is a Canadian wireless provider offering prepaid and monthly phone plans to clients within Canada and across the world. We offer 4G LTE, unlimited calling, and text to all our customers without any contracts or credit checks.

We are currently looking for an Associate Business Analyst to join our growing team.

**What You'll Be Doing**:
1. Requirement Elicitation and Analysis:

- Work closely with business stakeholders to understand their needs, objectives, and challenges.
- Elicit, document, and analyze business requirements, processes, and workflows.
- Translate business requirements into clear and concise functional specifications for technical teams.

2. Solution Design:

- Collaborate with technology teams to design solutions that meet business needs.
- Propose innovative and practical solutions to address business challenges.
- Ensure that proposed solutions align with the organization's strategic goals and technological capabilities.

3. Stakeholder Communication:

- Serve as a liaison between business stakeholders and technology teams.
- Communicate complex technical concepts to non-technical stakeholders.
- Present findings, recommendations, and project updates to various audiences.

4. Documentation:

- Create detailed documentation including business requirements, process flows, use cases, and user stories.
- Maintain accurate and up-to-date project documentation throughout the project lifecycle.

5. Project Management:

- Collaborate with project managers to define project scope, objectives, and deliverables.
- Assist in project planning, estimation, and resource allocation.
- Monitor project progress and identify potential risks or deviations from the plan.

6. Quality Assurance:

- Participate in system testing, user acceptance testing, and validation of implemented solutions.
- Ensure that delivered solutions meet the specified requirements and are of high quality.

7. Process Improvement:

- Identify areas for process optimization and efficiency enhancement.
- Recommend process improvements and assist in their implementation.

**Requirements**:

- Bachelor's degree in Business Administration, Information Technology, or a related field (Master's degree is a plus).
- Proven experience as a Business Analyst or in a related role.
- Strong analytical, problem-solving, and critical-thinking skills.
- Excellent communication and interpersonal abilities.
- Proficiency in requirement gathering techniques, process modeling, and documentation.
- Familiarity with project management methodologies and software development lifecycle.
- Ability to collaborate effectively with cross-functional teams.
- Knowledge of relevant tools such as Microsoft Visio, JIRA, Confluence, etc.

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$20.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Paid time off
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Business analysis: 1 year (preferred)

Work Location: In person



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