Business Analyst BCPRA

3 weeks ago


Vancouver, British Columbia, Canada PHSA Full time

Job Summary:


In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Business Analysts is an integral part of the team responsible for providing analytical support for the PROMIS application used for monitoring and reporting on operational planning and performance of various clinical, operational and research programs across BCPRA and BCT.

This role will provide application support for all associated clinical and registry tools and apps like PROMISLite and the PROMIS Patient Portal other clinical information systems associated with BCPRA.

The Business Analyst will provide support for the planning, analysis, design, and documentation of business requirements for application design and build, data design and build, standardization, ad-hoc queries, reports, and interfaces.

The Business Analyst will support BCPRA operational and program leaders in the development of reports related to Renal and Transplant care business/operational planning, data interpretation, and data integrity and quality of the available data.


Duties/Accountabilities:

  • Participates in the analysis, acceptance criteria definition, development, and testing, training, implementation and maintenance phases of assigned projects. Participates in the post-implementation reviews and makes recommendations for improvements.
  • Participates in the analysis, design, and documentation of all assigned information systems, BI reports, and interfaces to support operations and research functions of the agency, collaborating with PHSA Performance Measurement and Reporting and other project team members as needed. This includes gathering requirements from stakeholders; negotiating changes in the context of the vision of the current applications and future applications; translating user requirements to technical requirements for any applications, BI development, designing reports; researching solutions.
  • Participates in the formal data collection and analysis to help identify system deficiencies and/or operational inefficiencies in order to report and develop new ways of improving business efficiencies including the data analysis related to business case developments, project proposals, and other key strategic and transformative initiatives;
  • Provides support to colleagues and users during the development, maintenance and operation of various computer systems by performing duties such as troubleshooting system software problems, testing alternative solutions, and reviewing impact of implemented resolutions over time and provides guidance and leadership to assigned team members including making adjustments to workload and assignments and participating in decisions relating to hiring, discipline and termination
  • Supports agency care program services planning and performance monitoring through the development of reports using various BI tools, direct data extraction and analysis.
  • Supports the Director, PROMIS and the PROMIS Management Team with agency health services planning, as well as, ongoing operational reporting requirements through the analytics of data with a understanding of performance metrics and benchmarking.

Qualifications:


A level of education, training, and experience equivalent to a Bachelor's Degree in Business Administration, Health Information Management, Computer Science or related discipline and three (3) years of experience in a health information management, clinical application design, health informatics or information management role.

Advanced critical-thinking and analytical skills with the ability to integrate broad system thinking/perspective with data to develop quality reports, operational plans and monitor on-going performances.

Advanced written skills with a high degree of producing concise, structured and very well written documents and reports. Understanding of the Systems Development Life Cycle and project management methodology.

Strong written and verbal communication skills including the ability to express complex ideas in simple terminology appropriate for the audience.

Demonstrated ability to use database, spreadsheets, word-processing, PowerPoint and other software at advanced level. Physical ability to perform the duties of the job. Knowledge and adherence to privacy and confidentiality policies and measures to protect data.

Ability to work as a member of a multi-disciplinary team, while working independently to organize workload, set priorities, and meet deadlines in a dynamic environment.

Ability to use query-and report-writing tools is an asset.

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