Air Freight Coordinator

5 days ago

North York, Canada CTS Global Logistics (Canada) Inc Full time

**About Us**:
CTS Global Logistics Canada Inc. (Hereinafter referred to as "CTS Canada"), a subsidiary of CTS International Logistics Corporation Limited, is a prominent player in the global logistics industry with over 90 branches worldwide. Our core services encompass international air and ocean freight, project logistics, railway transport, warehousing, e-commerce logistics, aviation supplies logistics, and customs services.

As a leading organization in the logistics sector, CTS Canada is currently operating 7 warehouses and offices throughout Canada, with our headquarters situated in North York.

**REQUIREMENTS**
- Two to four years airfreight forwarding experience
- Effective communication skills and professional communication etiquette
- Attention to detail and accuracy
- Mandarin speaking is mandatory
- Valid IATA Dangerous Goods Certificate is a plus
- Knowledge of North American Carrier Network and cross-border shipping requirements an asset
- Experience with CargoWise is considered an asset

**DETAILS OF THE JOB**
- Daily management and coordination of air import and export shipments
- Prepare, handle, and process documentation
- including house and master air waybills, commercial documents, and customs/regulatory documents.
- Provide excellence in customer service and a first place of contact for client inquiries, concerns and complaints. Special attention to key assigned accounts.
- Complete accurate monthly reports as requested by management and customers.
- Coordinate shipments, provide information and alerts for air export customers and support the sales department in negotiating rates and quotes for services.
- Maintain accurate filing system(s), update/input details of shipments in system and ensure accuracy for billing.
- Maintain compliance standards at all times
- including internal policies and procedures, external government regulations, and customer requirements.
- Contribute to maintaining strong vendor relationships
- airlines, trucking companies, and others

***

**Pay: $45,000**

**Expected hours: 40 per week**

**Benefits**:

- **Dental care**:

- **Life insurance**:

- **Paid time off**:

- **Vision care**

**Flexible language requirement**:

- **Mandarin is required**:

- **French not required**

**Schedule**:

- **Monday to Friday**

**Work Location: In person**

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2025-01-30

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