Ocean Freight Coordinator

2 weeks ago

North York, Canada CTS Global Logistics (Canada) Inc Full time

**About Us**:
CTS Global Logistics Canada Inc. (Hereinafter referred to as "CTS Canada"), a subsidiary of CTS International Logistics Corporation Limited, is a prominent player in the global logistics industry with over 90 branches worldwide. Our core services encompass international air and ocean freight, project logistics, railway transport, warehousing, e-commerce logistics, aviation supplies logistics, and customs services.

As a leading organization in the logistics sector, CTS Canada is currently operating 7 warehouses and offices throughout Canada, with our headquarters situated in North York.

**Qualifications**
- Minimum of 2-3 years of experience in Ocean freight forwarding
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge of international shipping regulations, customs documentation, and freight procedures.
- Ability to handle multiple tasks and prioritize effectively.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Mandarin speaking is mandatory

**Duties and Responsibilities**:

- Partner with customers, vendors, and internal groups to build a solid working relationship
- Work with worldwide ocean shipments, including all geographies and multiple customers across the world
- Effective and efficient file shipment creation/activation including follow-up/transfer of control back to origin for necessary corrections
- Distribution of pick-up numbers, hold/examination notices, freight invoices and other ancillary charges, notices or invoices.
- Provide professional, prompt and efficient customer service to all clients
- Ensure files are completed and updated in accordance with corporate requirements
- Support and manage ongoing vendor and partner relationships
- Provide the proper documentation that is required for the alcoholic beverage industry
- Work diligently to ensure quotation deadlines and shipment requirements are met
- Monitor shipments and respond to inquiries from clients, in a timely manner
- Resolve client customer service issues promptly and professionally
- Partner with global offices as needed
- Other duties as assigned

***

**Pay: $45,000**

**Expected hours: 40 per week**

**Benefits**:

- **Dental care**:

- **Life insurance**:

- **Paid time off**:

- **Vision care**

**Flexible language requirement**:

- **Mandarin is required**:

- **French not required**

**Schedule**:

- **Monday to Friday**

**Work Location: In person**

Pay: $45,000.00-$50,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2025-01-30

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