Field Service Technician

1 week ago

Quebec City, Canada Arjo Canada Full time

**Empowering careers at ARJO**

**What moves you?** Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges. Develop your skills alongside industry professionals serving your community every day
- Arjo welcomes people from all backgrounds and walks of life. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. We believe our people make all the difference in cultivating an inclusive, relatable culture that welcomes ideas, encourages innovation, and values belonging._

Position: Field Service Technician

Location: Quebec City, QC
Job type: Full Time Permanent

**The impact you will have**

The Field Service Technician will work independently performing field service activities at healthcare facilities throughout an assigned geographic territory.

Duties include the promotion and completion of on-site preventative maintenance and repair services, maintaining a high level of customer satisfaction, controlling inventory, managing data and documentation while achieving all measureable performance targets.

The individual will have a history of independently servicing electromechanical equipment in a large geographic territory and should not be deterred by a fast-paced, demanding environment. The position requires a high level of multi-functional expertise and excellent time management skills.

As the Field Service Technician you will be responsible for:

- Schedule and provide preventative maintenance and repair services at healthcare facilities.
- Effectively promote and sell Arjo service agreements and products.
- Supervise equipment installation and/or perform uncrate and assembly services
- Instruct customer’s personnel in the operation and proper use of the equipment.
- Assist sales personnel in marketing all Arjo equipment (joint calls, in-services, sales leads).
- Maintain an organized parts inventory in a clean Company vehicle
- Perform other related duties as assigned.

**The skills you will need**
- Undergraduate degree in a technical discipline or equivalent experience.
- A minimum of three (3) years of field based electromechanical repair and maintenance experience
- A minimum of three (3) years of face to face technical customer service experience
- A minimum of three (3) years of sales and/or promotion of service products experience
- Strong verbal and written communication skills.
- Ability to recommend/promote/sell products and services based on observed client needs.
- Strong diagnostic, troubleshooting and technical repair skills.

**What we will offer in return**

You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. Our Total Rewards programs reflect who we are as an organization and the value we have in our people. Our programs support our commitment to open communication, ethical behavior and safety, and growth and development of our employees. All of these programs help to promote our highly engaged and vibrant workplace - our most recent employee engagement survey score was 8.2/10 In addition, you will be eligible for:

- A positive employee experience is centered on trust, pride, and teamwork, which is reflected in our recent Great Place to Work® certification.
- Full Benefit Coverage - medical, dental, vision, life insurance
- Registered Pension Plan (RPP) - 4.5% company contribution plus a 20% match of voluntary employee contributions
- Education Assistance Program
- December 24 and your birthday as extra paid days off
- Statutory Holiday Substitution Program
- Volunteer Time Off Program - paid time off to volunteer
- Participation in social and wellness events
- Base pay and variable compensation. Vary based on the nature of the job
- Paid Training and Development -We support the development and growth of our employees through constant training opportunities.

**Why diversity matters to us**

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment - not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.

Great discoveries happen when people from a diverse set of backgrounds come together. The people at our company support one another. At Arjo Canada Inc. we are committed to implementing, maintaining and enhancing accessibility with respect to employment and the use of all Arjo goods, services, programs and facilities in a timely manner for all persons with disabilities in a manner that:

- Respects their dignity and independence;
- Ensures reasonable efforts are made to provide an opportunity equal to that given to others; an

  • Field Service Technician

    2 days ago

    Quebec City, Canada Kodak Full time

    The Field Service Technician is responsible for the installation of hardware, software and networking products and configurations at customer sites, as well as for diagnosing and optimizing product performance. Ensures customer satisfaction by advising customers on preventive maintenance, value of Equipment Maintenance Agreements (EMA), support services,...

  • I.t Field Service Technician

    5 days ago

    Quebec City, Canada MBI I.T. Services Full time

    We are currently hiring for a contract I.T Field Service Technician job in **Duration**: 3 MONTHS (possibility of an extension). **I.T. Field Service Technician job responsibilities**: - Maintains, troubleshoots, and repairs computer systems, hardware and computer peripherals. - Documents, maintains, upgrades or replaces hardware and software systems. -...

  • IT Field Services Technician

    2 days ago

    Quebec City, Canada CBI Health Full time

    **IT Field Services Technician** CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and...

  • Field Service Technician, Quebec Region

    3 days ago

    Quebec City, Canada Ishida Canada Inc. Full time

    **About us** We are professional, agile, professional and our goal is to Support our current customers and assist Sales in gaining new business. Our work environment includes: - Modern office setting - Food provided - Work-from-home days - Growth opportunities Overview: We are seeking a skilled and motivated Field Service Technician to join our team. As...

  • Field Service Technician

    2 weeks ago

    Quebec City, Canada Xerox Full time

    **About Xerox Holdings Corporation**: For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business...

  • Packaging Machine Field Service Technician

    2 weeks ago

    Quebec City, Canada UCM Service Full time

    Responsibilities Maintenance, machine repairing, parts replacements, report to the service coordinator. **Qualifications**: Experience in Packaging and processing equipment. VFFS, Rotary machines, Fillers, Screws, Filling machines, Horizontal machines for pouchs **Job Type**: Casual Pay: $65.00-$100.00 per hour **Experience**: - Manufacturing: 1 year...

  • Bilingual Field Service Technician

    2 weeks ago

    Quebec, Canada Clarion Medical Technologies Full time

    Bilingual Field Service Technician - QuebecThe Service Technician is accountable for performing technical inspections, repairs, services, upgrades, and supports installations of Clarion’s medical systems for our customers. Frequently travels to customer sites within assigned territory and occasionally across Canada where required to support business and...

  • Bilingual Field Service Technician

    1 week ago

    Quebec, Canada Clarion Medical Technologies Full time

    Bilingual Field Service Technician - QuebecThe Service Technician is accountable for performing technical inspections, repairs, services, upgrades, and supports installations of Clarion’s medical systems for our customers. Frequently travels to customer sites within assigned territory and occasionally across Canada where required to support business and...

  • Bilingual Field Service Technician

    1 week ago

    Quebec, Canada Clarion Medical Technologies Full time

    Bilingual Field Service Technician - QuebecThe Service Technician is accountable for performing technical inspections, repairs, services, upgrades, and supports installations of Clarion’s medical systems for our customers. Frequently travels to customer sites within assigned territory and occasionally across Canada where required to support business and...

  • Field Service Technician

    2 weeks ago

    Quebec City, Canada TerraSource Global Full time

    **Position Summary** Support TerraSource customers and internal departments to maximize customer satisfaction with our equipment, while capturing revenue for service whenever possible and driving parts sales. **Essential Duties and Responsibilities** include the following: - Supervise, advise and train customers on installation, operation and maintenance....

  • Field Service Technician

    2 weeks ago

    Quebec City, Canada Patterson Companies, Inc. Full time

    We are looking for a determined and resourceful person to complete the dynamic technical service team of our Quebec branch. As a Service Technician - Maintenance, you will have to perform repairs, installations and maintenance of intermediate-level equipment expertly, clinically, on a variety of dental equipment. **Fonctions essentielles**: - Independently...

  • Machine Tool Field Service Technician-Quebec

    Found in: Talent CA C2 - 1 week ago

    Québec City, Canada Waterford Executive Full time

    Primary ScopeField Service Technicians provide customers with maintenance and repair assistance of CNC machine tools and automation systems on site or by telephone. They establish and build exemplary communication and customer service relationships with customers and distributors. The individual manages difficult customer situations in a positive manner,...

  • Laser Field Service Technician-Quebec

    Found in: Talent CA C2 - 1 week ago

    Québec City, Canada Waterford Executive Full time

    DESCRIPTION:As a Field Service Technician, you will utilize customer communication skills, and the mechanical and electrical knowledge to repair, troubleshoot, modify and test complex technical problems on Machining products. This position is travel Monday through Friday, and home on weekends. While travel is mostly regionalized, Field Service Technicians...

  • Field Service Technician

    Found in: Talent CA C2 - 1 week ago

    Québec City, Canada OPEX Full time

    Position Summary: OPEX Corporation is currently looking for a part time Field Service Technician. This position will require the employee to be flexible with their hours. Due to customer demands, the employee may be required to work occasional weekends. The worker will have a high exposure level to customer service as they will be responsible for...

  • Desktop Support Technician

    5 days ago

    Quebec City, Canada Tekgroup Full time

    Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. - Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. - Trains employees, identifies, analyzes, and repairs product failures, orders and...

  • Field Services Technician, Thompson, Manitoba

    Found in: beBee jobs CA - 2 weeks ago

    ANY CITY, Canada DXC Technology Full time

    Job Description:DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. With decades of driving innovation, the world's largest companies trust DXC to deploy our enterprise technology...

  • Field Service Technician

    Found in: Talent CA C2 - 1 week ago

    Québec City, Canada Kodak Full time

    The Field Service Technician is responsible for the installation of hardware, software and networking products and configurations at customer sites, as well as for diagnosing and optimizing product performance. Ensures customer satisfaction by advising customers on preventive maintenance, value of Equipment Maintenance Agreements (EMA), support services,...

  • Xerox Service Repair Technician

    5 days ago

    Quebec City, Canada Xerox Full time

    About Xerox Holdings Corporation We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for professional field technicians to delight our customers. Primary Responsibilities: - Provide outstanding service to our clients. It is imperative that our customers devices are working correctly, and that they...

  • Service Technician, Technicien(Ne) de Service

    2 days ago

    Quebec City, Canada Spicers Canada ULC Full time

    Nous sommes actuellement à la recherche d'un(e) Technicien(ne) de service à notre succursale de Laval, qui relèvera du Directeur de succursale, Sign Graphics.Le Technicien de service est responsable de la formation, l'installation et la réparation des imprimantes grand format, des découpeuses, des plastifieuses et d'autres machines de signalisation....

  • Field Service Technician

    2 weeks ago

    Quebec City, Canada BD Full time

    **Job Description Summary**: **We are the makers of possible** BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech...