Program Assistant, North

2 weeks ago

Toronto, Canada JVS Toronto Full time

**Program Assistant, Job ID #5030**:

- Skilled Trades programs / Full-time/ Currently Hybrid - 35 hrs per week / From April 1st 2024 to March 31st 2025 with the possibility of renewal / North_

**Who is JVS Toronto?**

**Program Overview**:
This position will mainly support two **Skilled Trades** programs, among other administrative responsibilities at our North office. **Newcomer Pathways into Skilled Trades project** (funded by IRCC) will prepare internationally experienced skilled trades individuals for the Trade Equivalency Assessment (TEA). The project will support them every step of the way as they gain the Red Seal or Certificate of Qualifications they need to start working in Ontario. START - **Skilled Trades Achieving Results through Training** project (funded by MLITSD) aims to empower aspiring electricians and plumbers by providing them with wrap around services to prepare them for the labour market.

We are looking for a detail orientated, organized team player that provides administrative support for both programs and other JVS Toronto initiatives working closely with the team and the manager.

**We’re looking for someone who will**:

- Organize, conduct program intake for potential clients; assess clients for program suitability based on established program eligibility and suitability criteria in a high-paced environment
- Gain strong understanding of the flow of client activities for the programs
- Inform potential clients and referral partners about program services; answer questions with knowledge
- Set up, maintain and file client records in ICARE, Salesforce and other relevant databases with high levels of accuracy.
- Generate program reports and assist with analysis, including tracking and checking for accuracy
- Assist with organizing appointments, workshops, events, outreach activities; communicate with clients and referring agencies
- Assist with workshop material preparation, set up equipment for presentations and provide technical support for online sessions
- Assist clients in the use of online resources and technology for job search activities
- Support Employment Specialists in the delivery of other one-on-one and group Employment Services activities
- Provide reception coverage and administrative assistance at North office as needed
- Other duties as assigned

**Minimum Qualifications & Experience**:

- High school education; Diploma or Certificate in Administration preferred
- 2 years of administrative experience
- At least 1 year work experience and exposure to skilled trades
- Able to work independently, seek out new information, engage in self-directed learning and make the connections necessary to effectively support program participants
- Excellent administrative, analytical, interpersonal, and problem-solving abilities
- Strong technical skills with the ability to master systems used by the agency (ICare, SalesForce etc.)
- Effective verbal and written communication skills with a proven ability to conduct research
- Experience with data entry, inventory, spreadsheets, report presentation
- A clear Police Vulnerable Sector check is required for this position
- Employment Ontario knowledge and exposure
- Experience with online tools and platforms
- Experience serving newcomers
- Qualified applicants are invited to submit their resume & covering letter here._
- We thank all applicants for their interest in our agency, however only those selected for an interview will be contacted._

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