Technical Support Service Desk

Operational Support Service Desk Opportunity The Dufresne Group is currently seeking an Operational Support, Service Desk for our Information Technology Team within our Home Office located at 147 Commerce Drive in Winnipeg, MB. As an Operational Support Service Desk, you will be responsible for providing a high level of hands-on technical customer service...

Job Title: Sr. Service Desk AnalystWe are seeking a highly skilled and experienced Sr. Service Desk Analyst to join our team at Randstad Canada.Key Responsibilities:Provide technical support to end-users via phone, email, and in-person.Resolve technical issues in a timely and professional manner.Escalate complex issues to senior technicians or external...

Sr. Service Desk Analyst OpportunityWe are seeking a highly skilled Sr. Service Desk Analyst to join our team. As a Sr. Service Desk Analyst, you will be responsible for providing technical support to our clients. This is a contract opportunity that offers a chance to work with a leading employer in the local market.Responsibilities:Receive and resolve...

**PURPOSE and SCOPE**: **JOB RESPONSIBILITIES**: **The following are the main job responsibilities and priorities for this position**: - Track open IT support requests to ensure Service Level Agreements (SLAs) are met. - Follow-up with customers to ensure initial reported support issues were successfully resolved. - Document customer support issues in the...

**PURPOSE and SCOPE**: **JOB RESPONSIBILITIES**: **The following are the main job responsibilities and priorities for this position**: - Track open IT support requests to ensure Service Level Agreements (SLAs) are met. - Follow-up with customers to ensure initial reported support issues were successfully resolved. - Document customer support issues in the...

**SERVICE DESK TEAM LEAD** The Private Network, a leading company in Managed IT Services, is seeking a highly skilled and dedicated Service Desk Team Lead to join our team. Reporting to the Service Desk Manager, you will play a crucial role in mentoring the Service Coordinator, Tier I, Tier 2 and Tier 3 technicians, ensuring the efficient and optimized...

Our vibrant Winnipeg team is seeking an experienced Service Desk Analyst to assist in the support and maintenance of the growing network and system infrastructure for Online Business Systems and customers under contract for Managed Services. This role will be part of a team that is responsible for designing, delivering, and supporting scalable, maintainable,...

Job SummaryWe are seeking a skilled Service Desk Specialist to join our team in Winnipeg. As a Deskside Support Technician, you will be responsible for resolving end-user IT incidents, problems, requests, and standard changes. Your excellent customer service and communication skills will be essential in providing one-on-one end-user support and problem...

Education: - Expérience: **Education**: - College/CEGEP **Work setting**: - Help desk **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and...

**Your Opportunity** Celero is seeking a full-time, communications professional to join our Service Desk communications team to deliver key internal and external communications initiatives that clearly articulate and promote Celero's mission, core values and the benefits of our solutions, services, and organizational culture. We are seeking adaptable,...

**What We Offer**: - Health and Dental - Employees and their families enjoy paid benefits covering an extensive list of medical and dental expenses and services. - Life and Disability - You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage. - Employee and Family Assistance Program (EFAP) - You...

At 24/7 Quality Home & Health Care Services Ltd., we are committed to providing exceptional support to our clients. We are currently seeking a Help Desk Specialist to join our team.Job SummaryThe Help Desk Specialist will be responsible for providing technical assistance and support to our clients, troubleshooting issues, and resolving problems in a timely...

TEAMS Transport is seeking a skilled IT Help Desk Technician to join their team in Winnipeg.The ideal candidate will possess excellent technical knowledge, effective communication skills, and a patient demeanor when dealing with customers.As a Technical Support Specialist, you will be responsible for providing assistance and support to Teams Transport staff...

**JOB DESCRIPTION** **JOB TITLE: IT Help Desk Technician** **DEPARTMENT: Information Technology** **REPORTS TO: IT Administrator** **JOB SUMMARY**: In a team environment, the IT Help Desk Technician will provide ongoing, in person and remote support to end users. Technical support includes workstation, systems and network troubleshooting, hardware/software...

Pursue a career opportunity with Pixel Auto Service Limited as a Front Desk Coordinator. As the face of our company, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.About UsPixel Auto Service Limited is a leading provider of automotive services. Our team is dedicated to delivering...

Job Title: Help Desk TechnicianJob Summary:We are seeking a skilled Help Desk Technician to provide technical assistance and support related to computer systems, hardware, or software. The successful candidate will be responsible for diagnosing and resolving technical issues, providing end-user support, and training users on new software and hardware.Key...

Work Term: Permanent - Work Language: English - Hours: 30 to 40 hours per week - Education: College/CEGEP - Experience: Experience an asset **Work setting**: - Help desk **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides,...

TEAMS Transport is looking to hire a full time IT help desk technician Are you an experienced IT Help Desk Technician able to take the hassle out of any technical problem? Patient and friendly even with difficult customers? Are you able to share your advanced technical knowledge in the simple and understandable way? Then you are the perfect team member...

Job SummaryWe are seeking a skilled Technical Support Specialist to join our team in Winnipeg. As a key member of our IT support team, you will be responsible for providing technical assistance and troubleshooting services to our clients.About the RoleThis is an exciting opportunity for an experienced technical support professional to work with a leading...

**Job Summary**: **Job Duties**: Service Operation Incident Management - First Level Support - Incident escalation to second level support for investigation and diagnosis as needed Request Fulfillment Access Management Problem Management - Assist in the analysis of incidents to determine if a series of incidents is indicative of a problem. Asset...