Technical Support Agent

9 hours ago


Winnipeg, Canada Cinqspace Corp. Full time

Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
- Education: College/CEGEP
- Experience: Experience an asset
**Work setting**:

- Help desk
**Tasks**:

- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
**Computer and technology knowledge**:

- Networking software
- Networking hardware
- Networking security
- Internet
- Servers
- Security software
- Programming software
- Database software
- Software development
- MS Windows
- SQL
- Spreadsheet
- WordPress
**Security and safety**:

- Basic security clearance
**Work conditions and physical capabilities**:

- Repetitive tasks
- Physically demanding
- Attention to detail
- Sitting
**Personal suitability**:

- Accurate
- Client focus
- Organized
- Ability to multitask
- Time management
- Honesty
**Support for newcomers and refugees**:

- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
**Support for youths**:

- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
**Support for Indigenous people**:

- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations



  • Winnipeg, Canada CanTalk Canada Full time

    **Job Summary** **Winnipeg-based CanTalk (Canada) Inc**, a global language telecommunications corporation, has immediate positions available for Technical Support Representatives who are fluent in English and Spanish. **Position**:Spanish Technical Support Agent (Full Time Position) - Receiving Inbound customer service calls. - Providing excellent customer...


  • Winnipeg, Canada CanTalk Canada Full time

    **Job Summary** **Winnipeg-based CanTalk (Canada) Inc**, a global language telecommunications corporation, has immediate positions available for Technical Support Representatives who are fluent in English and in one the following languages: Spanish, French, Punjabi, Tagalog, Arabic. **Position**:English Technical Support Agent (Full Time Position) -...


  • Winnipeg, Canada Matrix Labour Leasing Ltd. Full time

    Matrix is hiring IT Technical Support for an exciting position with an Industry Leader in Canada. IT Technical Support is responsible for installing, modifying and making minor repairs to computer hardware and software systems. They will resolve tickets representing staff-generated technical requests or problems and troubleshoot technical and process issues...


  • Winnipeg, Canada People Corporation Full time

    We are seeking a **Technical Support Lead** to join our team in **Winnipeg, MB or Toronto, ON** **The Technical Support Lead will be responsible for the following**: **Subject Matter Expert** - Provide technical knowledge to internal stakeholders regarding challenges faced by the HelpDesk team - Provide and initiate solutions to escalated requests or...


  • Winnipeg, Canada TEK Group Full time

    Responsible for supervising the manufacturing and installation of computer or computer-related equipment and components. **Major Job Duties**: - Test and image desktops and laptops. - Maintain, analyze, and troubleshoot, software and computer peripherals. - Ability to setup, configure and add all hardware. - Assist Corporate Desk Side Support technicians...


  • Winnipeg, Manitoba, Canada US Tech Solutions Full time

    We are seeking a skilled Technical Support Specialist to join our team at US Tech Solutions. This is a remote position requiring the candidate to reside in Manitoba, Canada.As a Technical Support Specialist, you will be responsible for assisting customers in resolving technical issues with software and hardware. Your role will involve:Troubleshooting and...

  • IT Support Analyst

    5 days ago


    Winnipeg, Canada Turning Leaf Support Services Full time

    **ABOUT US** Turning Leaf is a non-profit, charitable organization that provides person-centered, crisis and treatment services to low and high-risk vulnerable and marginalized individuals living with mental illness and intellectual challenge in our community. Turning Leaf’s support is customized to every individual’s needs and risk level. We offer...


  • Winnipeg, Manitoba, Canada US Tech Solutions Full time

    About the Role:We are seeking a skilled Technical Support Specialist to join our team at US Tech Solutions. As a key member of our staff augmentation firm, you will play a crucial role in providing top-notch technical support to our clients.Responsibilities:Provide troubleshooting guidance to customers on software and hardware problemsResolve complex...


  • Winnipeg, Canada Harvest Builders Full time

    Overview: At Neo, we empower people to get the most out of their money and time. We're a tech company reimagining everyday financial services from the ground up to create rewarding experiences and build community for all Canadians. We're looking for passionate go-getters who want to move fast and create a lasting impact. **The opportunity** What you'll be...


  • Winnipeg, Canada Neo Financial Full time

    Overview: - At Neo, we empower people to get the most out of their money and time. We're a tech company reimagining everyday financial services from the ground up to create rewarding experiences and build community for all Canadians. We're looking for passionate go-getters who want to move fast and create a lasting impact. **The opportunity** What you'll...


  • Winnipeg, Canada Maxim Software Systems Full time

    We are an established and innovative company that develops, supports and markets MaxiDent - a suite of software solutions - to dentists, denturists and hygienists across Canada and internationally. **Our purpose is to empower health professionals with intelligent software and exceptional service.** We are looking for a person who wants a long-term career...

  • Technical Designer

    12 hours ago


    Winnipeg, Canada Manpower Full time

    Our client in the apparel industry is seeking a Technical Designer to join their team. This works closely with the Designers, Buyers & Product Development Managers to execute the technical development of products/programs. In addition, this role works closely with manufacturers & vendors to ensure product specifications, fit & construction meet quality...


  • Winnipeg, Canada MacDon Industries Ltd. Full time

    **PURPOSE and SCOPE**: **PRIMARY JOB RESPONSIBILITIES**: **The following are the main job responsibilities and priorities for this position**: - Track open IT support requests to ensure Service Level Agreements (SLAs) are met. - Follow-up with customers to ensure initial reported support issues were successfully resolved. - Document customer support issues...


  • Winnipeg, Canada Maxim Software Systems Full time

    We are an established and innovative company that develops, supports and markets MaxiDent - a suite of software solutions - to dentists, denturists and hygienists across Canada and internationally. **Our purpose is to empower health professionals with intelligent software and exceptional service.** We are looking for a person who wants a long-term career...


  • Winnipeg, Canada EMERGITEL INC. Full time

    Accountabilities: You are the biggest advocate for our customers Provide knowledgeable technical support and troubleshooting guidance with Network, Internet, Television and Digital Phone Deliver exceptional customer experience through our Messaging and Phone Platforms while staying within our scope of support Educate customers in the full benefit of client's...

  • Technical Designer

    3 days ago


    Winnipeg, Canada Manpower Full time

    Our client in the apparel industry is seeking a Technical Designer to join their team. This works closely with the Designers, Buyers & Product Development Managers to execute the technical development of products/programs. In addition, this role works closely with manufacturers & vendors to ensure product specifications, fit & construction meet quality...

  • Technical Designer

    2 days ago


    Winnipeg, Canada Manpower Full time

    Our client in the apparel industry is seeking a Technical Designer to join their team. This works closely with the Designers, Buyers & Product Development Managers to execute the technical development of products/programs. In addition, this role works closely with manufacturers & vendors to ensure product specifications, fit & construction meet quality...


  • Winnipeg, Canada Xplore Inc. Full time

    **Position Overview**: * Xplore is now hiring Virtual Technical Support Specialist in the Winnipeg, Manitoba area to fully train and work all from the comfort of your own home! We are looking for self-disciplined and innovative individuals with exceptional customer service skills who are looking for the opportunity to leverage these competencies. You will...


  • Winnipeg, Canada IdealPOS Ltd. Full time

    **About IdealPOS** - Winnipeg’s #1 Point of Sale System and Service Provider_ Ideal POS has grown to be the largest supplier of POS Systems across Manitoba, serving restaurants, convenient & retail stores, hotels, bar vendors, hospitals, schools & universities and golf & country clubs **Responsibilities**: This is a permanent, full-time position...


  • Winnipeg, Canada CanTalk Canada Full time

    **Bilingual (French/English) Technical Support Representative** **Job Summary**: **Winnipeg-based CanTalk (Canada) Inc**, a global language telecommunications corporation, has immediate positions available for Technical Support Representatives who are fluent in English and French. - Receiving Inbound customer service calls. - Providing excellent customer...